Improving Epic Systems with Third-Party Spooling Software

Improving Epic Systems with Third-Party
Spooling Software

Plus Technologies LLC Company Confidential - Copyright 2011
2012

What is Epic?

 For those not familiar, Epic is a health informatics company that
provides software applications to the healthcare market.

 Large healthcare facilities use Epic systems and software to support
multiple functions, including:

 Billing
 Bed management
 Patient registration
 Recordkeeping and verification
 Medical chart tracking
 And many more

2012

An Epic Shortcoming
 While Epic software is immensely useful to the healthcare industry, it has
one problem: the native print spooler.

 The native spoolers that come equipped on Epic software cannot:

 Communicate with printers
 Confirm print
 Hold onto print jobs
 Provide audit capabilities
 Be easily managed

2012

Increasing Print Spooling Capabilities

These limitations can negatively impact the efficiency and productivity of your
output management. Fortunately, there is a solution:

By upgrading the native spooler to a third-party spooler like OM Plus, you can
gain all the functionality and features you need to optimize your printing
capabilities.
2012

Disadvantages of Epic Spooling
 The larger the healthcare organization, the more potential problems the native Epic spooler can
cause. Generally, Epic spoolers have three main problems:

 Multiple Failure Points:

 Print Queues on multiple hosts
 Large Failure Domains (one performance/failure can affect others)
 Inability to provide Print Queues failover

 Inability to Manage/Track Print Jobs:

 No confirmation of print
 Inability to dynamically re-route print
 No feedback for print jobs upon failure

 No Confidentiality/Security features

 Audit trail
 User permissions
 Centralized control
 HIPAA

2012

The OM Plus Solution
By switching from the Epic spooler to the OM Plus
spooler, users can reap these advantages:

 Improved availability and systems  Print job retention to allow elegant
management capability across entire recovery from failure.
print infrastructure.  Increased velocity, reliability, scalability.
 Ability to avoid large failures by  Improved print security.
implementing high availability and fail-  Enable delivery confirmation and auto re-
over print. routing and help desk notification.
 Simplification and streamlining of print  Enable print jobs tracking.
workflows and operations by reduction of
 Print stream transform to enable printing
print queues on multiple hosts.
on non-pdf printers.
 Capability to support enhanced failover
and load balancing capabilities for
processing of production print streams.

2012

Is OM Plus Right for Your Business?
 Every business is different, so there are many different problems OM Plus
can tackle. The most common benefits include:

 Increased Help Desk Productivity
 Through simplified, centralized control with output management software
 Confirmed Print Job Delivery
 Through Intelligent Print Job Routing
 Printer Load Balancing and Failover
 Route around failed printers, reduce wait time, and avoid overload
 Robust Options
 Exceeds the capabilities of standard O/S spoolers.

 See for yourself: Download a Free Trial of OM Plus Today!

2012

Even More Print Solutions from Plus
 OM Plus DM = Delivery Manager
+ Advanced Delivery and Confirmation of Print Jobs (Spooler)
+ Management of queues
+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart,
Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc

 OM Plus FM = Fleet Manager
+ Consumable Management
+ Device Alerts
+ Device Meters

 OM Plus RM = Report Manager
+ Electronic Report Distribution
+ Virtual Bursting
+ Archiving

2012

Support and Licensing
 Multiple Licensing Pricing Models – Examples:
 ILF – one time fee
 Subscription – 36 months
 Usage Based – on # of printers
 Custom Licensing – large opportunities
 Free Customer Evaluation
 30 Day Trials
 Printing Support
 Direct access to technician
 5 x 12 hrs per day (standard)
 7 x 24 available
 Annual support renewals

2012

Plus Tech Contact Information
 Telephone
 Toll free in North America: 877-899-7587
 Local: 937-847-0614

 Email
 Contactus@plustechnologies.com

 Website
 www.plustechnologies.com

2012

Improving Epic Systems with Third-Party Spooling Software

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Improving Epic Systems with Third-Party Spooling Software