SlideShare a Scribd company logo
Oh oh 
Damage control 
I aced that one 
I Can’t Believe They Just Said That! 
Photos: Depositphotos
Let you down + create setbacks = Damage Control 
Moments when Key Players
Key players missing 
Perception Management Skills are risky.
One’s ability to influence is dependent on Perception Management Skills….
…What does that mean?
It’s not just about… What you know, or how Hard you work,
It’s about more!
It’s about… 
Awareness of how You see Yourself and how You think Others see you. 
Self-Perception
 I Can’t Believe They Said That
Awareness of What You put out there that determines how you’re perceived by others. 
Others-Perception 
It’s about…
 I Can’t Believe They Said That
To what degree Your input and involvement is valued and exerts legitimate influence. 
Influence 
It’s about…
Does it 
matter? 
I was first! 
I was first!!
I’m new here. What’s next?
How many of these I can’t believe moments have you had in 2014? 
Then email me at judiwalsh@askcorporate.ca 
and let me know. 
And if it was only one, but a doozie, tell me about it. 
Less than 5 
6-10 
11-20 
Way too many to admit to.
Therefore, when it comes to key things in business like: 
Communicating Collaborating Negotiating Competing
It’s how well You bring others along and keep the business moving....
It is not about Presentation Skills!
….It goes deeper than Tone, Body Language, or Words….
It’s not about Grand-Standing!
It’s more profound than Ego, what you’re Wearing, or what you’re Driving….
It is not about media training.
It’s not even about a Large Audience….
It can be one-to-one, a small group, or informal meeting….
It’s about the stuff that: 
Creates Commitment Gains Support Feeds Critical Decisions
What 
What’’s the 
Fix? 
But how 
do You do 
that? 
How do You 
get there?
Understand that perception management trumps the slide deck, the 50 page report, and vision and mission statements…
Expectations are shifting!
Power Struggles & Distractions to The Business 
It’s about surpassing:
It’s about surpassing: 
Time & Effort devoted to Damage Control
Conditions that create Retention Risks & Involve Reputation Repair 
It’s about surpassing:
It’s about…. 
Getting Connected! 
…. Bridging what You Have and what They Need!
It’s about…. 
Getting Attuned! 
…Knowing What you Own, 
…What Others Accountabilities are, 
…What the Common Goal & Direction is, 
…What the overall Desired Outcome is.
It’s about…. 
Getting Self-Aware! 
…. It’s about knowing the Depth & Breadth of Your Influence.
 I Can’t Believe They Said That
If key players missing Perception Management Skills are risky… 
What can you do about it?
My Perception Management Expertise, can help you 
Develop your Key People 
& 
Reduce Damage Control Incidents
How?
By Expanding Communication Skills through 
Video Diagnostics & Coaching
That reveals the extent of their... 
Influence 
Levels 
Self 
Self- 
Perception 
Others 
Others- 
Perception
And Whybother using some guru’s Perception Management formula?
Each key player Already has a 
Distinct Foundation 
Or they wouldn’t be a Key Player!
You don’t seriously believe that what fueled your influence skills then are worth as much today, right? But the influence foundation is there...
Let’s Build on That then...
Like long distance runners, perception management 
skills need consistent personal attention and effort.
By having Key Players experience their Own Eye Opening Experience 
They Can see for Themselves... 
What Others Observe when they’re in action
• 
What can be Leveraged 
• 
What needs to be Learned 
We can indentify the root causes of thinking that drives behavior
A Key Player’s behavior can… 
Make or Break your Business Strategy 
Why Does that Matter?
Because zeroing in on a Key Player’s Perception Management Skills can….
Increase one’s ability to influence outcomes 
And THAT is a quantifiable ROI!
Do you have... 
A Finance Person 
with stellar technical skills but lacks the ability to push back with a solid argument?
A Senior Operational Manager 
who has worked their way up, yet lacks strategic insights and misses important things? 
Do you have...
A Confident Leader 
who says and does the right things when in the spotlight, but is disrespectful in the day to day interactions? 
Do you have...
Judi Walsh 
“Individual perception management is as Crucial to one’s work role as organizational perception management is to a company’s Brand and Reputation.”
Since 1989, I have been using video diagnostics in my coaching process. It has helped many leaders connect to 
what makes them 
• 
powerful or powerless 
• 
inspired or indifferent 
• 
authentic or disingenuous.
They connect to what they’re putting out there that determines how others perceive them. 
This tangible awareness is an asset. 
Video diagnostics is not a critique; it’s a building process with a quantifiable ROI.
Seeing signs of a perception management issue? 
Lets talk. I’d be glad to interpret what you are noticing. 
judiwalsh@askcorporate.ca 
www.askcorporate.ca 
Photos: Depositphotos

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I Can’t Believe They Said That

  • 1. Oh oh Damage control I aced that one I Can’t Believe They Just Said That! Photos: Depositphotos
  • 2. Let you down + create setbacks = Damage Control Moments when Key Players
  • 3. Key players missing Perception Management Skills are risky.
  • 4. One’s ability to influence is dependent on Perception Management Skills….
  • 6. It’s not just about… What you know, or how Hard you work,
  • 8. It’s about… Awareness of how You see Yourself and how You think Others see you. Self-Perception
  • 10. Awareness of What You put out there that determines how you’re perceived by others. Others-Perception It’s about…
  • 12. To what degree Your input and involvement is valued and exerts legitimate influence. Influence It’s about…
  • 13. Does it matter? I was first! I was first!!
  • 14. I’m new here. What’s next?
  • 15. How many of these I can’t believe moments have you had in 2014? Then email me at judiwalsh@askcorporate.ca and let me know. And if it was only one, but a doozie, tell me about it. Less than 5 6-10 11-20 Way too many to admit to.
  • 16. Therefore, when it comes to key things in business like: Communicating Collaborating Negotiating Competing
  • 17. It’s how well You bring others along and keep the business moving....
  • 18. It is not about Presentation Skills!
  • 19. ….It goes deeper than Tone, Body Language, or Words….
  • 20. It’s not about Grand-Standing!
  • 21. It’s more profound than Ego, what you’re Wearing, or what you’re Driving….
  • 22. It is not about media training.
  • 23. It’s not even about a Large Audience….
  • 24. It can be one-to-one, a small group, or informal meeting….
  • 25. It’s about the stuff that: Creates Commitment Gains Support Feeds Critical Decisions
  • 26. What What’’s the Fix? But how do You do that? How do You get there?
  • 27. Understand that perception management trumps the slide deck, the 50 page report, and vision and mission statements…
  • 29. Power Struggles & Distractions to The Business It’s about surpassing:
  • 30. It’s about surpassing: Time & Effort devoted to Damage Control
  • 31. Conditions that create Retention Risks & Involve Reputation Repair It’s about surpassing:
  • 32. It’s about…. Getting Connected! …. Bridging what You Have and what They Need!
  • 33. It’s about…. Getting Attuned! …Knowing What you Own, …What Others Accountabilities are, …What the Common Goal & Direction is, …What the overall Desired Outcome is.
  • 34. It’s about…. Getting Self-Aware! …. It’s about knowing the Depth & Breadth of Your Influence.
  • 36. If key players missing Perception Management Skills are risky… What can you do about it?
  • 37. My Perception Management Expertise, can help you Develop your Key People & Reduce Damage Control Incidents
  • 38. How?
  • 39. By Expanding Communication Skills through Video Diagnostics & Coaching
  • 40. That reveals the extent of their... Influence Levels Self Self- Perception Others Others- Perception
  • 41. And Whybother using some guru’s Perception Management formula?
  • 42. Each key player Already has a Distinct Foundation Or they wouldn’t be a Key Player!
  • 43. You don’t seriously believe that what fueled your influence skills then are worth as much today, right? But the influence foundation is there...
  • 44. Let’s Build on That then...
  • 45. Like long distance runners, perception management skills need consistent personal attention and effort.
  • 46. By having Key Players experience their Own Eye Opening Experience They Can see for Themselves... What Others Observe when they’re in action
  • 47. • What can be Leveraged • What needs to be Learned We can indentify the root causes of thinking that drives behavior
  • 48. A Key Player’s behavior can… Make or Break your Business Strategy Why Does that Matter?
  • 49. Because zeroing in on a Key Player’s Perception Management Skills can….
  • 50. Increase one’s ability to influence outcomes And THAT is a quantifiable ROI!
  • 51. Do you have... A Finance Person with stellar technical skills but lacks the ability to push back with a solid argument?
  • 52. A Senior Operational Manager who has worked their way up, yet lacks strategic insights and misses important things? Do you have...
  • 53. A Confident Leader who says and does the right things when in the spotlight, but is disrespectful in the day to day interactions? Do you have...
  • 54. Judi Walsh “Individual perception management is as Crucial to one’s work role as organizational perception management is to a company’s Brand and Reputation.”
  • 55. Since 1989, I have been using video diagnostics in my coaching process. It has helped many leaders connect to what makes them • powerful or powerless • inspired or indifferent • authentic or disingenuous.
  • 56. They connect to what they’re putting out there that determines how others perceive them. This tangible awareness is an asset. Video diagnostics is not a critique; it’s a building process with a quantifiable ROI.
  • 57. Seeing signs of a perception management issue? Lets talk. I’d be glad to interpret what you are noticing. judiwalsh@askcorporate.ca www.askcorporate.ca Photos: Depositphotos