The document outlines best practices for successful Enterprise Resource Planning (ERP) system implementation based on a survey. It finds that minor customization of 10% or less leads to the highest benefits, with 33% of companies realizing 51-80% of projected benefits. Key best practices include: thoroughly understanding business needs; creating a clear business case; strong project management; gaining executive support; focusing on data migration early; investing in training and change management; and ensuring proper technical infrastructure.
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