Position Description_FEQ
- 1. Job Responsibilities: - General Management • Lead, direct, guide and manage the company’s resources in the attainment of the set objectives. • Guides management and employee actions by ways of developing and updating policies, procedure, work method, communicating and enforcing organization values. • Ensure daily business activities are in compliance to company’s standard operations to improve customers’ satisfaction. • Pursue job knowledge by participating in conferences and educational opportunities. • Ensure efficiency of manpower assignment, quality and productivity management, cost planning, progress scheduling and strategic planning. • Assist to develop the organization and implement streamlined internal work & information process, which is consistent with business strategy. • Implementation of Key Performance Indicators and Performance Measurement System. Financial Management • To manage branch operation to achieve growth and branch financial performance; e.g. budgeting, sales forecasting and profit & loss. • Establish business objectives and directives in pursuit of strong financial performance. • Implement effective cash management strategies. • Oversee audits and compliance. • Set, monitor and manage the yearly budget.
- 2. Operations Management • Lead in the company’s quality management program. • Promote a working environment that encourages employee involvement to achieve excellence in inovation, productivity and customer satisfaction. • Develop and implement manufacturing processes to ensure optimum conditions and system to deliver products, which conforms to specifications and customer requirements. Sales Management • Identify business opportunities and ascertain its feasibility and profitability. • Manage branch sales performance and initiate strategies to generate sales. • Inititate plans to develop customer base and improve growth of branch sales. • Attend and ensure quick response to resolve customers’ complaints in the aspect of product quality, delivery time issues, etc. HR Management • Build-up the effective communication between departments, teams and individuals to avoid miscommunication, resolve conflicts between departments and teams. • Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, and labor relations matters. • Supports management by providing human resources advice, counsel and decision- makingbyanalyzinginformation andapplications.