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Web Conferencing Award Overview Presented by: Richard Beck ITS Video Services
Agenda Why did we go out for award? Known Requirements Award Information Solutions Include Training available Rollout Tools  Optional Items Questions to ask yourself about web conferencing Timelines Questions and Contact Information
Why did we go out for award? Current solution was not cost effective Cost,  per seat ($958 per Year or $4.25 per seat per event) Only one rate model to choose Not tailored to the State’s needs Could not scale quickly Some features not supported: PBX integration, recording PBX participants Proprietary AV format for recordings Overwhelming interface for basic needs Didn’t support SSL
Known Requirements Basic and Advanced solutions Quick and Scalable Solutions Multiple Rate Models Based on Flat Rate Online Ordering – 24 x 7 support – Reasonable SLA’s Agency Branding Standard AV formats  PBX integration Outlook Events Security– SSL 128 bit encryption and NCID
Award Information Carahsoft Adobe Connect Pro/Flash Premiere Global Services-optional audio conferencing provider Fortune 50 and GSA Schedule Holder/Master Distributor Homeland Security, Defense Information Systems Agency Vendor Contact Info Josh Vance 703-871-8516 We are attempting to provision through e-procurement All orders, regardless of quantity, will be filled within 3 days. There are no minimums and no set up/one-time fees. NCID included in the rates SLA based on standard ITS SLA
Award Information Memo was sent out on 5/14 Contract information is located at:  http://www.its.state.nc.us/ITProcurement/TermContracts/TContracts.asp Contract Number: 915W Effective Date: May 15, 2009 through May 14, 2012 Renewal Options: Two 1-year renewal periods Bid Number: ITS-004212 Contract Administrator:  Lisa Cobb [email_address] (919) 754-6663  Technical Contact : Ken Nuebler  [email_address]   (919) 754-6786
Solutions Include Customizable interface and the ability build templates for functionality.  You can add as much functionality as need to make a template for basic, advanced or specific needs. There is no price difference on how much functionality is used.  By default, you get all of the functionality. Functionality available: Application and Desktop Sharing  Polling and Quizzing  Text Chat  White Boarding or Annotation  Archive capabilities  File Transfer  Breakout Rooms  Web tour  Video
Solutions Include SSL and 128 Bit encryption for all content  Branding of your agency’s logo  PC based/Voice Over Internet Protocol (VOIP) audio conferencing Unlimited storage space for archives Outlook calendar events 99.99% Committed Service Availability Unlimited 24x7 support and  In-Meeting support service
Training Included Monthly Orientation  1 st  and 3 rd  Wednesday of the month One on One Training  Administrator and Leader Training Live Training On Demand Training 30 Day Demo accounts available
Rollout Tools Connect Pro Intranet Portal Template Kit  (Download) The Connect Pro Intranet Portal Rollout Kit includes a complete microsite that you can use as a landing site to deploy on your intranet for Connect Pro users  Training Your Users on Connect Pro  (Article) Jason Parker, of Adobe's Conferencing Services team, shares his tips and tricks for how Adobe trains internal employees on how to use Connect Pro Meeting.  Connect Pro Meeting Rollout Campaign Kit  (Download) Use the Connect Pro Rollout Campaign Kit templates to raise awareness within your organization about Connect Pro. Templates were created in Adobe InDesign® and you are required to use InDesign to modify template designs.  Selling Your Organization on Connect Pro  (Article) Download a starter presentation that includes information that will help product evangelists educate and sell their organization on the value of Connect Pro.  Growing Connect Pro in Your Organization  (PDF) In this paper, Jessica Waters shares common use cases to help educate users on how Connect Pro can help them in their everyday jobs
Optional Items Audio conferencing  Based on per min Billed Monthly based on usage Footprints http:// www.refineddata.com /products/footprints/   Presenter Module Plug-in for Power Point
Questions to ask yourself about web conferencing? What rate model works best for my needs? Named user -  includes up to 100 (participants + moderator) Concurrent user  Flat rate– based on a set # of seats that can be used at one time Event - for large presentations and training.  Includes up to 500 participants and registration
Questions to ask yourself about web conferencing? On average, what is the maximum # of participants in a typical meeting? How many meetings will be conducted each week? What do I want to do in a web conference? Provide training, present, collaborate Which tools will you use? Application share, polling, voting, text, whiteboard, FTP, video
Timelines Initial Vendor Kick Off 5/12 NCID Technical Meeting 5/19 Initial  5/26 Follow-up and firm up dates for milestones  Vendor Orientation Webinars June 3 rd   1 st  and 3 rd  Wednesday of the month Service Start Date Late June
Questions? Ken Nuebler   Product Manager Video/Multimedia 919-754-6786 [email_address]

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Potential Changes to the Web Conferencing Service

  • 1. Web Conferencing Award Overview Presented by: Richard Beck ITS Video Services
  • 2. Agenda Why did we go out for award? Known Requirements Award Information Solutions Include Training available Rollout Tools Optional Items Questions to ask yourself about web conferencing Timelines Questions and Contact Information
  • 3. Why did we go out for award? Current solution was not cost effective Cost, per seat ($958 per Year or $4.25 per seat per event) Only one rate model to choose Not tailored to the State’s needs Could not scale quickly Some features not supported: PBX integration, recording PBX participants Proprietary AV format for recordings Overwhelming interface for basic needs Didn’t support SSL
  • 4. Known Requirements Basic and Advanced solutions Quick and Scalable Solutions Multiple Rate Models Based on Flat Rate Online Ordering – 24 x 7 support – Reasonable SLA’s Agency Branding Standard AV formats PBX integration Outlook Events Security– SSL 128 bit encryption and NCID
  • 5. Award Information Carahsoft Adobe Connect Pro/Flash Premiere Global Services-optional audio conferencing provider Fortune 50 and GSA Schedule Holder/Master Distributor Homeland Security, Defense Information Systems Agency Vendor Contact Info Josh Vance 703-871-8516 We are attempting to provision through e-procurement All orders, regardless of quantity, will be filled within 3 days. There are no minimums and no set up/one-time fees. NCID included in the rates SLA based on standard ITS SLA
  • 6. Award Information Memo was sent out on 5/14 Contract information is located at: http://www.its.state.nc.us/ITProcurement/TermContracts/TContracts.asp Contract Number: 915W Effective Date: May 15, 2009 through May 14, 2012 Renewal Options: Two 1-year renewal periods Bid Number: ITS-004212 Contract Administrator: Lisa Cobb [email_address] (919) 754-6663 Technical Contact : Ken Nuebler [email_address] (919) 754-6786
  • 7. Solutions Include Customizable interface and the ability build templates for functionality. You can add as much functionality as need to make a template for basic, advanced or specific needs. There is no price difference on how much functionality is used. By default, you get all of the functionality. Functionality available: Application and Desktop Sharing Polling and Quizzing Text Chat White Boarding or Annotation Archive capabilities File Transfer Breakout Rooms Web tour Video
  • 8. Solutions Include SSL and 128 Bit encryption for all content Branding of your agency’s logo PC based/Voice Over Internet Protocol (VOIP) audio conferencing Unlimited storage space for archives Outlook calendar events 99.99% Committed Service Availability Unlimited 24x7 support and In-Meeting support service
  • 9. Training Included Monthly Orientation 1 st and 3 rd Wednesday of the month One on One Training Administrator and Leader Training Live Training On Demand Training 30 Day Demo accounts available
  • 10. Rollout Tools Connect Pro Intranet Portal Template Kit (Download) The Connect Pro Intranet Portal Rollout Kit includes a complete microsite that you can use as a landing site to deploy on your intranet for Connect Pro users Training Your Users on Connect Pro (Article) Jason Parker, of Adobe's Conferencing Services team, shares his tips and tricks for how Adobe trains internal employees on how to use Connect Pro Meeting. Connect Pro Meeting Rollout Campaign Kit (Download) Use the Connect Pro Rollout Campaign Kit templates to raise awareness within your organization about Connect Pro. Templates were created in Adobe InDesign® and you are required to use InDesign to modify template designs. Selling Your Organization on Connect Pro (Article) Download a starter presentation that includes information that will help product evangelists educate and sell their organization on the value of Connect Pro. Growing Connect Pro in Your Organization (PDF) In this paper, Jessica Waters shares common use cases to help educate users on how Connect Pro can help them in their everyday jobs
  • 11. Optional Items Audio conferencing Based on per min Billed Monthly based on usage Footprints http:// www.refineddata.com /products/footprints/ Presenter Module Plug-in for Power Point
  • 12. Questions to ask yourself about web conferencing? What rate model works best for my needs? Named user - includes up to 100 (participants + moderator) Concurrent user Flat rate– based on a set # of seats that can be used at one time Event - for large presentations and training. Includes up to 500 participants and registration
  • 13. Questions to ask yourself about web conferencing? On average, what is the maximum # of participants in a typical meeting? How many meetings will be conducted each week? What do I want to do in a web conference? Provide training, present, collaborate Which tools will you use? Application share, polling, voting, text, whiteboard, FTP, video
  • 14. Timelines Initial Vendor Kick Off 5/12 NCID Technical Meeting 5/19 Initial 5/26 Follow-up and firm up dates for milestones Vendor Orientation Webinars June 3 rd 1 st and 3 rd Wednesday of the month Service Start Date Late June
  • 15. Questions? Ken Nuebler Product Manager Video/Multimedia 919-754-6786 [email_address]