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PPM Challenge #2
Project Communications and
Reporting




2012 PPM Challenge and Opportunity
Webcast Series
PPM Challenge & Opportunity Series

Challenge #1
– Prioritizing Demand
Challenge #2
– Project Communications and Reporting
Challenge #3
– Providing Value to All Levels
Challenge #4
– Improving PPM Maturity
Recap – Prioritizing Demand

Demand Management
–   Centralized demand capture
–   Demand visibility
–   Standardized templates and forms
–   Workflow and stage gating
–   Project scoring, alignment and prioritization
Portfolio Management
– Portfolio evaluation and selection
– Metrics to consider
– Portfolio analysis tools
Recap – Prioritizing Demand
Resource Management
– Capacity planning
– Capacity vs. demand
– Roles vs. named resources
Financial Management
– Detailed budgets
– Financial visibility
– Portfolio costs
What-if Modeling
– Cost and resource constraints
– Project sequencing
– Optimizing and selecting the right work
PPM Challenges

Challenges:
– Meeting stakeholder expectations
  • A challenge for most organizations
– Providing current status of work
– Prevent team members from making
  assumptions
  • Rework due to lack of project awareness
– Keeping teams informed
  • Provide a healthy project environment
  • Reduce risk
  • Project planning and scheduling tool limitations
PPM Opportunities

Opportunities:
–   Improve and automate project communication
–   Streamline and automate reporting
–   Build collective project intelligence
–   Promote and enable collaboration
–   Increase project productivity
–   Ability to react to changes, issues and
    problems
The PPM/EPM Capabilities


  PPM
Strategic Project
Management




   EPM
 Tactical Project
 Management
Project Communication Tools
Keeping Teams Informed


Share knowledge and better collaborate with your
work teams to increase productivity and efficiency
through various modes of communication. Connect to
other business productivity applications to streamline
conversations and drive efficiencies.
Alerts and Notifications


   Set up individual or
    team alerts and
    notifications
   Keep everyone
    automatically
    informed of project
    updates and changes
   Reminders when
    actions are due


                              Active and Passive Alerts
Email Notification – Tasks Assigned
Email Notification – Tasks Overdue
Email Notification – Workflow Approval
Email Notification – Issues
Email Notification – Project Updates
Email Notification – Changes
Email Notification – Stage Gating
Email Notification – Reassignments
Email Notification – Daily Recap
Powerful and Flexible Notifications
Post Announcements



   Create
    announcements to
    share information
    with your team
   Keep them informed
    on the latest news,
    project updates and
    important changes



                          Keep Teams Informed
Announcements
Discussion Boards



   Project Discussion
    boards are included in
    project workspaces
   Share information
    and discuss project
    topics with your team
    for real-time project
    collaboration


                             Create Project Discussion
                                      Boards
Publish Plans and Schedules


   Via EPM Live’s web-
    based Project Planner
   Bi-directional
    integration with MS-
    Project via our Project
    Publisher
   Project workspace
    templates designed to
    support waterfall
    process and
    methodology.
                              Web-based visibility of plans
                                    and schedules
Online Schedules
Comments




   Post a comment on
    any item in the
    system to centralize
    discussions and
    communicate
    effectively




                           Share Comments on Any Item
Comments




Comment
Indicator
Reminders




   Reminders work
    items, process
    steps, and other
    actionable elements




                          Passive Alerts and Reminders
Project Wikis
   Create project wikis
    as a convenient way
    to collaborate on
    project information
   Wiki pages can be
    created and
    structured to
    collaborate on project
    items such as
    artifacts, updated
    status, meeting notes
    and discussions
   Wikis are easy to use
    and can be edited
    directly via your web
    browser                  Create Project Wikis
RSS Feeds




   Get critical project
    information
    automatically through
    RSS feeds to keep
    track of the latest
    news and blogs




                            Subscribe to RSS Feeds
Performance Reporting
 Keeping Management Informed



Leverage pre-configured reports and dashboards to gain insight
into real-time project status. View project charts and graphs for
visual presentation of project performance. Use familiar tools like
Excel and Access to export data to create simple customized
project reports.
Project Workspace Metrics



   Project health metrics
   Formula-driven
    graphical indicators
   What is overdue
   Latest activity in the
    project


                             Visible, Graphical Status and
                                         Health
Portfolio Visibility of Health/Status



   Flexible portfolio-
    level view
   KPIs that look at
    multiple dimensions
   Drilldown into
    problem areas


                          Current Health of Entire
                                 Portfolio
Automated Status Reports

   On-demand status
    reports
   View online or export
    to common formats
   Eliminate manual
    report production
   SSRS or other
    reporting tools of
    your choice
   Rich reporting
    database

                            Push-button Reports
Narrative/Subjective Status Reports




   Online status reports
   Content in a database
    instead of documents
    and emails
   Leverage content in
    automated reports
    and dashboards




                            Online Status Reporting
Dashboards



   Charts and Graphs
   Flexible page layouts
   Combine with
    objective data to
    support charts
   Drilldown into detail
    as needed

                            Charts Combined with
                               Objective Data
Common Tools Like Excel and Access


   Surface project
    management details
    and deliver rich
    pivoting and charting
    in Microsoft Excel
   Connect to Microsoft
    Access to create your
    own reporting
    database and enable
    powerful reporting
    options
                            Custom Reporting with
                                Familiar Tools
Issue and Risk Reporting
Awareness of Obstacles
Issues




   Issues maintained for
    each project
   Easily view rollups of
    all issues centrally




                             Easily View Issues Across All
Risks




   Risks maintained for
    each project
   Easily view rollups of
    all risks centrally




                             Easily View Risks Across All
Reporting on All Items




   Standard reports for
    all elements in the
    system
   View on demand




                            Library of Standard Reports
Graphical Issue and Risk Status


   Visually display issue
    and risk information
    across all projects
    with built-in
    dashboards and
    charts
   Tailor and customize
    your own reports for
    metrics vital to your
    business
                             Dashboards
Change Management
Provide visibility and control
Change Requests




   Capture all change
    requests
   Change approval
   Status of change
    items




                          Change Logs
Workflow and Approval




   Streamline project
    and change requests
    by leveraging
    workflow for review
    and automated
    approvals


                            Request   Review   Approved   Active



                                 Automated Approval
Resource Reporting
Resource Allocation




   Create resource views
    for allocation
   Interactive what-if
    views available




                            Availability vs. Allocation
PPM Challenge #2: Project Communications and Reporting – 2012 PPM Challenge and Opportunity Webcast Series
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PPM Challenge #2: Project Communications and Reporting – 2012 PPM Challenge and Opportunity Webcast Series

  • 1. PPM Challenge #2 Project Communications and Reporting 2012 PPM Challenge and Opportunity Webcast Series
  • 2. PPM Challenge & Opportunity Series Challenge #1 – Prioritizing Demand Challenge #2 – Project Communications and Reporting Challenge #3 – Providing Value to All Levels Challenge #4 – Improving PPM Maturity
  • 3. Recap – Prioritizing Demand Demand Management – Centralized demand capture – Demand visibility – Standardized templates and forms – Workflow and stage gating – Project scoring, alignment and prioritization Portfolio Management – Portfolio evaluation and selection – Metrics to consider – Portfolio analysis tools
  • 4. Recap – Prioritizing Demand Resource Management – Capacity planning – Capacity vs. demand – Roles vs. named resources Financial Management – Detailed budgets – Financial visibility – Portfolio costs What-if Modeling – Cost and resource constraints – Project sequencing – Optimizing and selecting the right work
  • 5. PPM Challenges Challenges: – Meeting stakeholder expectations • A challenge for most organizations – Providing current status of work – Prevent team members from making assumptions • Rework due to lack of project awareness – Keeping teams informed • Provide a healthy project environment • Reduce risk • Project planning and scheduling tool limitations
  • 6. PPM Opportunities Opportunities: – Improve and automate project communication – Streamline and automate reporting – Build collective project intelligence – Promote and enable collaboration – Increase project productivity – Ability to react to changes, issues and problems
  • 7. The PPM/EPM Capabilities PPM Strategic Project Management EPM Tactical Project Management
  • 8. Project Communication Tools Keeping Teams Informed Share knowledge and better collaborate with your work teams to increase productivity and efficiency through various modes of communication. Connect to other business productivity applications to streamline conversations and drive efficiencies.
  • 9. Alerts and Notifications  Set up individual or team alerts and notifications  Keep everyone automatically informed of project updates and changes  Reminders when actions are due Active and Passive Alerts
  • 10. Email Notification – Tasks Assigned
  • 11. Email Notification – Tasks Overdue
  • 12. Email Notification – Workflow Approval
  • 14. Email Notification – Project Updates
  • 16. Email Notification – Stage Gating
  • 17. Email Notification – Reassignments
  • 18. Email Notification – Daily Recap
  • 19. Powerful and Flexible Notifications
  • 20. Post Announcements  Create announcements to share information with your team  Keep them informed on the latest news, project updates and important changes Keep Teams Informed
  • 22. Discussion Boards  Project Discussion boards are included in project workspaces  Share information and discuss project topics with your team for real-time project collaboration Create Project Discussion Boards
  • 23. Publish Plans and Schedules  Via EPM Live’s web- based Project Planner  Bi-directional integration with MS- Project via our Project Publisher  Project workspace templates designed to support waterfall process and methodology. Web-based visibility of plans and schedules
  • 25. Comments  Post a comment on any item in the system to centralize discussions and communicate effectively Share Comments on Any Item
  • 27. Reminders  Reminders work items, process steps, and other actionable elements Passive Alerts and Reminders
  • 28. Project Wikis  Create project wikis as a convenient way to collaborate on project information  Wiki pages can be created and structured to collaborate on project items such as artifacts, updated status, meeting notes and discussions  Wikis are easy to use and can be edited directly via your web browser Create Project Wikis
  • 29. RSS Feeds  Get critical project information automatically through RSS feeds to keep track of the latest news and blogs Subscribe to RSS Feeds
  • 30. Performance Reporting Keeping Management Informed Leverage pre-configured reports and dashboards to gain insight into real-time project status. View project charts and graphs for visual presentation of project performance. Use familiar tools like Excel and Access to export data to create simple customized project reports.
  • 31. Project Workspace Metrics  Project health metrics  Formula-driven graphical indicators  What is overdue  Latest activity in the project Visible, Graphical Status and Health
  • 32. Portfolio Visibility of Health/Status  Flexible portfolio- level view  KPIs that look at multiple dimensions  Drilldown into problem areas Current Health of Entire Portfolio
  • 33. Automated Status Reports  On-demand status reports  View online or export to common formats  Eliminate manual report production  SSRS or other reporting tools of your choice  Rich reporting database Push-button Reports
  • 34. Narrative/Subjective Status Reports  Online status reports  Content in a database instead of documents and emails  Leverage content in automated reports and dashboards Online Status Reporting
  • 35. Dashboards  Charts and Graphs  Flexible page layouts  Combine with objective data to support charts  Drilldown into detail as needed Charts Combined with Objective Data
  • 36. Common Tools Like Excel and Access  Surface project management details and deliver rich pivoting and charting in Microsoft Excel  Connect to Microsoft Access to create your own reporting database and enable powerful reporting options Custom Reporting with Familiar Tools
  • 37. Issue and Risk Reporting Awareness of Obstacles
  • 38. Issues  Issues maintained for each project  Easily view rollups of all issues centrally Easily View Issues Across All
  • 39. Risks  Risks maintained for each project  Easily view rollups of all risks centrally Easily View Risks Across All
  • 40. Reporting on All Items  Standard reports for all elements in the system  View on demand Library of Standard Reports
  • 41. Graphical Issue and Risk Status  Visually display issue and risk information across all projects with built-in dashboards and charts  Tailor and customize your own reports for metrics vital to your business Dashboards
  • 43. Change Requests  Capture all change requests  Change approval  Status of change items Change Logs
  • 44. Workflow and Approval  Streamline project and change requests by leveraging workflow for review and automated approvals Request Review Approved Active Automated Approval
  • 46. Resource Allocation  Create resource views for allocation  Interactive what-if views available Availability vs. Allocation

Editor's Notes

  • #8: Process, Needs, Discipline PerspectiveStart anywhere in this process