communtication
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The document discusses different types of communication including verbal communication, which involves the exchange of information through spoken words or writing, and nonverbal communication, which conveys messages through body language, objects, touch, space, time, and personal appearance rather than words. It also lists ways to improve communication such as using simple language, active listening, managing emotions, and avoiding overloading the recipient with information.
communtication
- 1. TYPES OF COMMUNICATION -VERBAL COMMUNICATION -NONVERBAL COMMUNICATION Communication is the process of sharing ideas, information, and messages with others in a particular time and place.
- 2. VERBAL COMMUNICATION - THE EXCHANGE OF INFORMATION, IDEAS, THOUGHT, THROUGH THE USE OF VERBAL OR SPOKEN WORDS. - Speech communication - Written communication
- 3. Kinesics- Body Signals Artifacts- Object Signals Haptics- Touch Signals Proxemics- Space Signals Chronemics- Time Signals Personal Appearance NON-VERBAL COMMUNICATION COMMUNICATION NOT INVOLVING WORDS: COMMUNICATION BY OTHER MEANS THAN BY USING WORDS, E.G. THROUGH FACIAL EXPRESSIONS, HAND GESTURES, AND TONE OF VOICE
- 4. WAYS OF EFFECTIVE COMMUNICATION Eliminating differences in perception: Use of Simple Language: Reduction and elimination of noise levels: Active Listening: Emotional State: Simple Organizational Structure: Avoid Information Overload: Give Constructive Feedback: Proper Media Selection: Flexibility in meeting the targets: