Ppt on knoweledge management
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This document discusses key concepts of knowledge management (KM). It defines KM as systematically managing an organization's knowledge assets to create value and meet requirements. KM involves people, technology, and processes working together. It captures, shares, and applies both explicit and tacit knowledge according to a life cycle of gathering, organizing, refining, transferring knowledge. Strategies include personalization and codification. KM tools and systems help organizations discover, organize, share, reuse, and create knowledge to support learning and effectiveness.
Ppt on knoweledge management
- 2. INTRODUCTION • It is newly emerging business model that has knowledge within the framework of an organization as its focus. • It is rooted in many discipline, including business, economics, psychology, and information management. • It involves people, technology, and organizational processes. • The overall objective is to create value and refine the firm's knowledge assets to meet organizational goals.
- 3. Meaning of KM • KM is about making the right knowledge available to the right people. It is about making sure that an organization can learn, and that it will be able to retrieve and use its knowledge assets in current applications as they are needed. • KM is the systematic management of an organization's knowledge assets for the purpose of creating value and meeting tactical & strategic requirements; it consists of the initiatives, processes, strategies, and systems that sustain and enhance the storage, assessment, sharing, refinement, and creation of knowledge.
- 4. Definition of KM • KM is a conscious strategy of getting the right knowledge to the right people at the right time; it is also helping people share and put information into action in ways that strive to improve organizational performance (O’Dell et all.2000) • KM is the process of gathering, managing and sharing employees' knowledge capital throughout the organization. Knowledge sharing throughout the organization enhances existing organizational business processes, introduces more efficient and effective business processes and removes redundant processes. (Gartner 2005)
- 5. Components of Knowledge Management • Knowledge -It is essential component of KM. -It has been derived from information in the same way information is derived from data. • People - People are the sources of knowledge - People are the creators and consumers of knowledge because individuals consume knowledge from various sources on a daily basis, in addition to creating knowledge. - KM begins, revolves around, and ends, with people.
- 6. Components of Knowledge Management • Processes -It includes standard processes for knowledge-contribution, content management, -Accepting content, maintaining quality, keeping content current, deleting or archiving content that is obsolete • Technology -Technology is a critical enabler and foundational element of a KM plan -Technology provides functionality to support knowledge-sharing, collaboration, workflow, document-management.
- 7. Knowledge Management Life cycle Capture Gather OrganizeRefine Transfer
- 8. Principles of Knowledge Management The 5 basic principles of knowledge management is: • KM must align with the business. • KM must include • KM must address • KM must address Roles, Processes, Technologies • KM must be embedded into the business
- 9. Types of Knowledge Management. • Knowledge psychology • Declarative knowledge • Explicit knowledge • Tacit knowledge • Individual knowledge • Collective knowledge
- 10. Knowledge management system • Knowledge management systems are the integration of technologies and mechanisms that are developed to support KM processes • KMS is an information and communication technology (ICT) used in KM known as Knowledge Management System (KMS). • In common, Knowledge Management Systems (KMS) are (ICT) that enables organizations to manage effective and efficient knowledge. • KMS supports networks of knowledge workers in the creation, construction, identification, capturing, acquisition, selection, valuation, organization, linking, structuring, formalization, visualization, distribution, retention, maintenance, refinement, evolution, accessing, search and last but not least the application of knowledge the aim of which is to support the dynamics of organizational learning and organizational effectiveness.
- 11. Knowledge management process • Knowledge Discovery & Detection • Knowledge Organization & Assessment • Knowledge Sharing • Knowledge Reuse • Knowledge Creation • Knowledge Acquisition
- 12. Knowledge management tools • Authoring Tools • Annotation Tools • Data Mining and Knowledge Discovery • Templates • Blogs • Sharing and Dissemination Tools
- 13. Knowledge management strategies Earl (2001) has described two types of strategies 1) Personalization 2) Codification Codification Sub-Strategies : a) Systems b) Process c) Commercial d) Strategic e) Cartographic f) Organizational g) Social
- 14. Knowledge management systems life cycle Evaluate Existing Infrastructure Form the KM Team Knowledge Capture Design KMS Blueprint Verify and validate the KM System Implement the KM System Manage Change and Rewards Structure Post-system evaluation
- 15. Conclusion • KM is growing rapidly. Many companies have built their knowledge repositories, supporting such as product development knowledge, and human resource management knowledge etc…. • KM is becoming a necessary feature of today’s business culture • In this above PPT we have discussed KM concepts, life cycle, principles of KM, types of KM, KM systems, KM processes, KM tools, and KM systems life cycle.