This document summarizes a session at CAWorld 2016 that encouraged open discussion of customer-driven requirements for CA Workload Automation products. The session focused on reinforcing CA's commitment to developing easy to use and powerful solutions through transparency and continuous customer engagement throughout the development and deployment process. Attendees were invited to share product-specific ideas for how CA Workload Automation could help their organizations meet business needs, whether through enhancements to existing products or new features.