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Presented by:
Abhijat Dhawal
Abhishek Gupta
Aniket Vaidya
Anirudh Prasad

80303120011
80303120017
8030310060
80303120063
CISCO SYSTEMS - INTRODUCTION
• Founded in 1984
• Incorporated on December 10, 1984
• Have 72,935 employees
• US$ 48.607 billion revenue in 2012
• Corporate headquarters located in San Jose, California
• 32 factories worldwide, 30 of them are outsourced.
• Spends nearly $5.8 billion a year in R&D
HP - INTRODUCTION
• Founded in 1939
• Incorporated on January 1, 1939
• Have 331,800 employees
• US$ 120.357 billion revenue in 2012
• Corporate headquarters located in Palo Alto, California, United
States
• Spends nearly $3 billion a year in R&D
PERCEPTUAL MAP
FRIENDS OR FOES?
•

Bitter data center and networking rivals Cisco and HP collaborated to
develop a switch for HP’s blade server systems to address the needs of
joint customers.

•

HP points out that it has a lot of joint customers using HP servers and
Cisco switches.

•

Rivals in
• CLOUD Computing.
• Networking Business- switches , routers
HP SWOT
STRENGTH
1.Employee strength of 3,50,000
worldwide
2. It has maximum market share in
the PC market

3. It’s consumer centric approach
makes it a reliable choice
4. It has got good after sales service
which helps to maintain good
consumer relationship
5. It’s ability to bring out news designs
and innovation at affordable cost
6. Good distribution network across
the world

WEAKNESS

1. Market share growth is slow
due to competition; Fake
products/ imitations affects
sales

2. Due to mass production it is
unable to provide customize
solutions to the customers
3. Its lagging in digital
entertainment market
OPPORTUNITY

1. With increase in IT
awareness the scope for
supply of desktops and
laptops is increasing
2. It has opportunity for
growth in service industry
because it has bought
“EDS” which is world’s
No. 2 service provider

THREATS

1. People are becoming more
cost conscious so the profit
margins have become low
so pricing is an issue
2. With increase in number of
local players there is threat
of component pricing
3. Due to economic downturn,
increase competition and
saturated market there is
slow revenue growth
CISCO SWOT
STRENGTH

1. Geographically Diverse
Business
2. Economies of scale lower cost
and increases margin
3. Diversified into many
segments and tapping
sophisticated markets
4. Market leading position brings
many benefits
5. Robust financial performance
6. Known for its strong R & D
division
7. A culture that experiments
produces better long term
values

WEAKNESS

1.Declining storage
networking market
2. Weak presence in
BPO
technologies/mark
ets compared to
global leaders
OPPORTUNITY

THREATS

1.Expansion through
Strategic Alliances
and Acquisitions
2. Smart grid
infrastructure could
increase demand
3. Wi-Fi Home Calling and
mobile broadband
4. Data intensive
applications
5. Data Mining

1.The use of cloud
servers is lowering
sales and especially
profits margins for
cisco's core business.
2. Open Source
Competitors
3. High competitive
rivalry
4. Virtualization
NET INCOME TRENDS CSCO & BENCHMARKS
$10,000.00

Net Income (in Millions)

$8,000.00

$6,000.00
Cisco
$4,000.00

HP
Juniper

$2,000.00

$2005

Company Name

$(2,000.00)

2006

2007

2008

2009

2010

2005

2006

2007

2008

2009

2010

CISCO SYSTEMS INC

$ 5,741.00

$ 5,580.00

$ 7,333.00

$ 8,052.00

$ 6,134.00

$ 7,767.00

HEWLETT-PACKARD CO

$ 2,398.00

$ 6,198.00

$ 7,264.00

$ 8,329.00

$ 7,660.00

$ 8,761.00

JUNIPER NETWORKS INC

$ 354.03

$(1,001.44)

$ 360.83

$ 511.75

$ 117.00

$ 618.40
KEY INCOME STATEMENT DATA FY2010
HP

Cisco

Juniper

Sales

$ 126,033.00

$ 40,040.00

$

4,093.27

Cost of Sales

$ 92,753.00

$ 12,858.00

$

1,200.46

Pretax Income

$ 11,083.00

$ 9,415.00

$

778.15

Basic EPS - Excluding
Extra Items

$

3.78

$

1.36

$

1.18

Diluted EPS Excluding Extra Items

$

3.69

$

1.33

$

1.15

Net Income (Loss)

$

8,761.00

$

7,767.00

$

618.40
INVENTORY TURNOVER FY2010
16.000

Inventory Turnover

14.000

12.000
10.000
8.000

6.000
4.000
2.000
0.000
HP

Cisco

Juniper
STOCK PRICE – 5 YEAR TREND
MARKET PLAYERS
Competitors that you might see in each technology segment are listed
below. This list of competitors is illustrative, not exhaustive.
Small Business

Medium Business

Security







Check Point
Cisco
SonicWALL
Tipping Point
WatchGuard Technologies







Wireless







Aruba Networks
Cisco
D-Link
Meru Networks
NETGEAR

 3Com

 Alcatel-Lucent 
 Aruba
Networks

 Cisco

Switching

 Cisco
 D-Link
 HP ProCurve







3Com
Check Point
Cisco
Juniper Networks
Avaya/Nortel

3Com
Alcatel-Lucent
Cisco
Juniper Networks
Avaya/Nortel

HP ProCurve
Meru
Networks
Avaya/Nortel
HP
The client base is divided into 4 categories:
HP Zero clients- Low cost, Business at schools.
Hp Smart Zero clients- Simple management by setting up the server.
Hp Flexible thin clients- Powerful computing, slim design
HP mobile clients- access anything, anywhere at jet speeds.

CISCO
Active collaboration with TED.
Campaign “Tomorrow starts here”- Focus on Layer Technology Augmented
Reality.
Sports Science- NBA(Basketball) and Tennis.
http://www.youtube.com/watch?v=6RblcQLXwHw
CISCO SMART SERVICES FOR SMALL AND
MEDIUM BUSINESS
Cisco Smart Services for Small and Medium Business are a portfolio of
services for small and medium business customers. This portfolio provides a
range of options from resale to jointly delivered services.
MARKETING TACTICS
•

Tactics = specific operating plans that detail how a strategy is to be
implemented in terms of when and where it is to be put into action..

CISCO
•

Timing Tactics
Historically a first mover
supported by being a first
mover in technology. They
specialize in
routers, switches, wireless, s
ecurity, optical
networking, etc. Cisco is
also considered a industry
leader.

HP
•

Timing Tactics
HP is in Computer business
by innovation new products
and technology.
CISCO
•

Market Location Tactics:
Defensive
Cisco takes the path of
raising structural barriers.
They do this to block
challenger’s logical
avenues of attack.
Some factors of Porters
they use are:
Offering a full line of
products in every profitable
market segment to close
off any entry points.
Keep their items
reasonably priced for their
most popular products and
services.

HP
•

Market Location Tactics :
Offensive
HP has always been known
to take a frontal assault.
They go head to head with
its competition.
CISCO MARKET LEADER
HP MARKET LEADER
•

HP is the #1 vendor in worldwide server shipments.

•

HP has a commanding lead in the total blade server market, with a
44.8% revenue share

•

HP ProLiant is the x86 server market share leader in both factory
revenue and units

•

HP is #1 in Windows® revenue and units worldwide.

•

HP is #1 in Linux® revenue worldwide.
CURRENT CORE COMPETENCIES- CISCO
 Hardware product development
 Acquisitions - “Buy-the-startups” (Cisco's acquisition strategy is best-in-world
and we particularly look for acquisitions that capitalize on market disruption
through new technologies and new business models.)
 Collaboration Services
 Network Flexibility/Scaling (data center/hardware/software capacities) and
virtualization
 Strategic Alliances (AT&T, Dell, HP, Intel, IBM, Microsoft, Nokia, etc…)
 Smart-grid technology (form of routing or switching) as noted by CEO John
Chambers.
CURRENT CORE COMPETENCIES- HP
•

broad portfolio of products and services,

•

innovation technology

•

research and development capabilities,

•

availability of products directly from HP or through HP channel
partners.
DRIVER FOR CORE COMPETENCIES- HP
•

trust in people & individual responsibility,

•

decentralization & open communication,

•

continual employee development and education

•

joint problem solving & emphasis on team work

•

entrepreneurial culture

•

focus on contributions to science, industry &society
Presentation CISCO & HP
HP/3COM
HP ProCurve is often seen as a competitor in
situations where the customer:
 Can tolerate a reasonable degree of network
downtime or degradation
 Sees no value in leading-edge networking and
refuses to pay for it
HP Sales people position the Cisco warranty as
being shorter than the ProCurve Warranty with no
cover on software updates.
Customers feel that the ProCurve offering consists of
products and services that deliver the simple
capabilities they need, at a low cost, and that the
lifetime warranty is enough for their needs
HP might also offer ProCurve Care Packs service
offerings to provide support beyond the warranty.

The Truth about the
Cisco Warranty

• Cisco software
updates are available
on Cisco.com to
guest users at no
charge
• The Cisco warranty
duration for Cisco
Catalyst 2900 and
3500 Series Switches is
a limited lifetime
warranty
STRATEGIES FOR SELLING CISCO SERVICES
AGAINST PROCURVE
 Offer Cisco Smart Foundation service to
customers with the basic buyer profile
Cisco Smart Foundation provides an affordable
support service for customers whose networks are
important, but network support is not mission
critical
 Offering this service will create an even playing
field with the HP ProCurve lifetime warranty at a
reasonable cost and provide more
comprehensive support than the ProCurve
warranty alone
 Smartnet Service is a great fit for coverage of
core and data center solutions and provides a
compelling offer over the HP ProCurve’s Care
Packs in service delivery capabilities

Propose Cisco Smart
Foundation to create
parity between Cisco
and the HP ProCurve
warranty.
Offer a multiyear Cisco
Smart Foundation Service
agreement to create an
even more attractive
offer with as much as a
40 percent discount for a
five-year contract.
STRATEGIES FOR SELLING AGAINST THE
COMPETITION
Identify your customer’s
buyer profile. Offer the
appropriate service for
your customer’s buyer
profile.

Take the high road – don’t
bash the competition.

Solve business challenges
by offering solutions. Keep
the focus on the customer
and solving their
problem, not selling and
convincing them of the
rightness of a given
capability over another or
arguing about price.

Learn about the Cisco
Smart Services for Small
and Medium Business
portfolio and sell the value
of Cisco Services.
Emphasize Cisco’s industry
leadership and financial
stability.

Address competitive issues
upfront. Be confident and
challenge the customer to
critically examine
comparable competitive
offerings.

Take advantage of Cisco’s
resources for partners.
Cisco offers training
resources, incentives, progr
ams, and tools to help you
build or expand a service
practice or sell services
more effectively.
Presentation CISCO & HP
IMPACT ON PRESS RELEASE

Different core
competence
Threat from competitor
CISCO
Issues:
Lack of awareness of
the names or
categories of
products it sells
Non-technical people
making buying
decisions
Focus more on
technology

Strategies
Fun offerings using
interactive
games, videos
and virtual events
Benefits vs
technology
Innovation in case
studies
One-to-one launch
HEWLETT PACKARD

Innovation in new programs and business model for its channel
partners
$1.5 billion worldwide in channel programs to reward performance
The company rationalized and simplified sales and technical
certifications in PartnerOne program.

HP also extended partner programs to increase cloud opportunities
for resellers, service providers and independent software
vendors (ISVs) under its CloudSystem Ready Program
Additional focus on demand and simplicity in partner engagement
GOALS CONTINUED
•

•

Reduce energy consumption and cost
• Power management
• Tracking and reporting
• Infrastructure consolidation
Comply with government directives

•

Recycling
• Use end-of-life programs that reduce the overall impact of the
environment
• These end-of-life programs are designed to reuse or harvest the material
commodities contained in the equipment collected and return those
materials to the market where they are made into new products

•

Create competitive differentiation
• Virtual worker
• Remote collaboration
• Resource virtualization
FUTURE OUTLOOK
Utilize technologies such as unified communication and telepresence
Technology architecture approach to enable gains
•

market share

•

sustainable competitive advantage

•

greater share of customer It budget

Strategy
•

identify, invest and position to capture customer- driven market transitions

•

constant innovation enable building, buying and collaborating with partners who
also improve productivity and quality

•

differentiated market approach to tie together technology business
architectures

•

cross functional teamwork and initiatives to drive executive across products
value- added services customer segments and geographic
ANY
QUESTIONS?

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Presentation CISCO & HP

  • 1. Presented by: Abhijat Dhawal Abhishek Gupta Aniket Vaidya Anirudh Prasad 80303120011 80303120017 8030310060 80303120063
  • 2. CISCO SYSTEMS - INTRODUCTION • Founded in 1984 • Incorporated on December 10, 1984 • Have 72,935 employees • US$ 48.607 billion revenue in 2012 • Corporate headquarters located in San Jose, California • 32 factories worldwide, 30 of them are outsourced. • Spends nearly $5.8 billion a year in R&D
  • 3. HP - INTRODUCTION • Founded in 1939 • Incorporated on January 1, 1939 • Have 331,800 employees • US$ 120.357 billion revenue in 2012 • Corporate headquarters located in Palo Alto, California, United States • Spends nearly $3 billion a year in R&D
  • 5. FRIENDS OR FOES? • Bitter data center and networking rivals Cisco and HP collaborated to develop a switch for HP’s blade server systems to address the needs of joint customers. • HP points out that it has a lot of joint customers using HP servers and Cisco switches. • Rivals in • CLOUD Computing. • Networking Business- switches , routers
  • 6. HP SWOT STRENGTH 1.Employee strength of 3,50,000 worldwide 2. It has maximum market share in the PC market 3. It’s consumer centric approach makes it a reliable choice 4. It has got good after sales service which helps to maintain good consumer relationship 5. It’s ability to bring out news designs and innovation at affordable cost 6. Good distribution network across the world WEAKNESS 1. Market share growth is slow due to competition; Fake products/ imitations affects sales 2. Due to mass production it is unable to provide customize solutions to the customers 3. Its lagging in digital entertainment market
  • 7. OPPORTUNITY 1. With increase in IT awareness the scope for supply of desktops and laptops is increasing 2. It has opportunity for growth in service industry because it has bought “EDS” which is world’s No. 2 service provider THREATS 1. People are becoming more cost conscious so the profit margins have become low so pricing is an issue 2. With increase in number of local players there is threat of component pricing 3. Due to economic downturn, increase competition and saturated market there is slow revenue growth
  • 8. CISCO SWOT STRENGTH 1. Geographically Diverse Business 2. Economies of scale lower cost and increases margin 3. Diversified into many segments and tapping sophisticated markets 4. Market leading position brings many benefits 5. Robust financial performance 6. Known for its strong R & D division 7. A culture that experiments produces better long term values WEAKNESS 1.Declining storage networking market 2. Weak presence in BPO technologies/mark ets compared to global leaders
  • 9. OPPORTUNITY THREATS 1.Expansion through Strategic Alliances and Acquisitions 2. Smart grid infrastructure could increase demand 3. Wi-Fi Home Calling and mobile broadband 4. Data intensive applications 5. Data Mining 1.The use of cloud servers is lowering sales and especially profits margins for cisco's core business. 2. Open Source Competitors 3. High competitive rivalry 4. Virtualization
  • 10. NET INCOME TRENDS CSCO & BENCHMARKS $10,000.00 Net Income (in Millions) $8,000.00 $6,000.00 Cisco $4,000.00 HP Juniper $2,000.00 $2005 Company Name $(2,000.00) 2006 2007 2008 2009 2010 2005 2006 2007 2008 2009 2010 CISCO SYSTEMS INC $ 5,741.00 $ 5,580.00 $ 7,333.00 $ 8,052.00 $ 6,134.00 $ 7,767.00 HEWLETT-PACKARD CO $ 2,398.00 $ 6,198.00 $ 7,264.00 $ 8,329.00 $ 7,660.00 $ 8,761.00 JUNIPER NETWORKS INC $ 354.03 $(1,001.44) $ 360.83 $ 511.75 $ 117.00 $ 618.40
  • 11. KEY INCOME STATEMENT DATA FY2010 HP Cisco Juniper Sales $ 126,033.00 $ 40,040.00 $ 4,093.27 Cost of Sales $ 92,753.00 $ 12,858.00 $ 1,200.46 Pretax Income $ 11,083.00 $ 9,415.00 $ 778.15 Basic EPS - Excluding Extra Items $ 3.78 $ 1.36 $ 1.18 Diluted EPS Excluding Extra Items $ 3.69 $ 1.33 $ 1.15 Net Income (Loss) $ 8,761.00 $ 7,767.00 $ 618.40
  • 12. INVENTORY TURNOVER FY2010 16.000 Inventory Turnover 14.000 12.000 10.000 8.000 6.000 4.000 2.000 0.000 HP Cisco Juniper
  • 13. STOCK PRICE – 5 YEAR TREND
  • 14. MARKET PLAYERS Competitors that you might see in each technology segment are listed below. This list of competitors is illustrative, not exhaustive. Small Business Medium Business Security      Check Point Cisco SonicWALL Tipping Point WatchGuard Technologies      Wireless      Aruba Networks Cisco D-Link Meru Networks NETGEAR  3Com   Alcatel-Lucent   Aruba Networks   Cisco Switching  Cisco  D-Link  HP ProCurve      3Com Check Point Cisco Juniper Networks Avaya/Nortel 3Com Alcatel-Lucent Cisco Juniper Networks Avaya/Nortel HP ProCurve Meru Networks Avaya/Nortel
  • 15. HP The client base is divided into 4 categories: HP Zero clients- Low cost, Business at schools. Hp Smart Zero clients- Simple management by setting up the server. Hp Flexible thin clients- Powerful computing, slim design HP mobile clients- access anything, anywhere at jet speeds. CISCO Active collaboration with TED. Campaign “Tomorrow starts here”- Focus on Layer Technology Augmented Reality. Sports Science- NBA(Basketball) and Tennis. http://www.youtube.com/watch?v=6RblcQLXwHw
  • 16. CISCO SMART SERVICES FOR SMALL AND MEDIUM BUSINESS Cisco Smart Services for Small and Medium Business are a portfolio of services for small and medium business customers. This portfolio provides a range of options from resale to jointly delivered services.
  • 17. MARKETING TACTICS • Tactics = specific operating plans that detail how a strategy is to be implemented in terms of when and where it is to be put into action.. CISCO • Timing Tactics Historically a first mover supported by being a first mover in technology. They specialize in routers, switches, wireless, s ecurity, optical networking, etc. Cisco is also considered a industry leader. HP • Timing Tactics HP is in Computer business by innovation new products and technology.
  • 18. CISCO • Market Location Tactics: Defensive Cisco takes the path of raising structural barriers. They do this to block challenger’s logical avenues of attack. Some factors of Porters they use are: Offering a full line of products in every profitable market segment to close off any entry points. Keep their items reasonably priced for their most popular products and services. HP • Market Location Tactics : Offensive HP has always been known to take a frontal assault. They go head to head with its competition.
  • 20. HP MARKET LEADER • HP is the #1 vendor in worldwide server shipments. • HP has a commanding lead in the total blade server market, with a 44.8% revenue share • HP ProLiant is the x86 server market share leader in both factory revenue and units • HP is #1 in Windows® revenue and units worldwide. • HP is #1 in Linux® revenue worldwide.
  • 21. CURRENT CORE COMPETENCIES- CISCO  Hardware product development  Acquisitions - “Buy-the-startups” (Cisco's acquisition strategy is best-in-world and we particularly look for acquisitions that capitalize on market disruption through new technologies and new business models.)  Collaboration Services  Network Flexibility/Scaling (data center/hardware/software capacities) and virtualization  Strategic Alliances (AT&T, Dell, HP, Intel, IBM, Microsoft, Nokia, etc…)  Smart-grid technology (form of routing or switching) as noted by CEO John Chambers.
  • 22. CURRENT CORE COMPETENCIES- HP • broad portfolio of products and services, • innovation technology • research and development capabilities, • availability of products directly from HP or through HP channel partners.
  • 23. DRIVER FOR CORE COMPETENCIES- HP • trust in people & individual responsibility, • decentralization & open communication, • continual employee development and education • joint problem solving & emphasis on team work • entrepreneurial culture • focus on contributions to science, industry &society
  • 25. HP/3COM HP ProCurve is often seen as a competitor in situations where the customer:  Can tolerate a reasonable degree of network downtime or degradation  Sees no value in leading-edge networking and refuses to pay for it HP Sales people position the Cisco warranty as being shorter than the ProCurve Warranty with no cover on software updates. Customers feel that the ProCurve offering consists of products and services that deliver the simple capabilities they need, at a low cost, and that the lifetime warranty is enough for their needs HP might also offer ProCurve Care Packs service offerings to provide support beyond the warranty. The Truth about the Cisco Warranty • Cisco software updates are available on Cisco.com to guest users at no charge • The Cisco warranty duration for Cisco Catalyst 2900 and 3500 Series Switches is a limited lifetime warranty
  • 26. STRATEGIES FOR SELLING CISCO SERVICES AGAINST PROCURVE  Offer Cisco Smart Foundation service to customers with the basic buyer profile Cisco Smart Foundation provides an affordable support service for customers whose networks are important, but network support is not mission critical  Offering this service will create an even playing field with the HP ProCurve lifetime warranty at a reasonable cost and provide more comprehensive support than the ProCurve warranty alone  Smartnet Service is a great fit for coverage of core and data center solutions and provides a compelling offer over the HP ProCurve’s Care Packs in service delivery capabilities Propose Cisco Smart Foundation to create parity between Cisco and the HP ProCurve warranty. Offer a multiyear Cisco Smart Foundation Service agreement to create an even more attractive offer with as much as a 40 percent discount for a five-year contract.
  • 27. STRATEGIES FOR SELLING AGAINST THE COMPETITION Identify your customer’s buyer profile. Offer the appropriate service for your customer’s buyer profile. Take the high road – don’t bash the competition. Solve business challenges by offering solutions. Keep the focus on the customer and solving their problem, not selling and convincing them of the rightness of a given capability over another or arguing about price. Learn about the Cisco Smart Services for Small and Medium Business portfolio and sell the value of Cisco Services. Emphasize Cisco’s industry leadership and financial stability. Address competitive issues upfront. Be confident and challenge the customer to critically examine comparable competitive offerings. Take advantage of Cisco’s resources for partners. Cisco offers training resources, incentives, progr ams, and tools to help you build or expand a service practice or sell services more effectively.
  • 29. IMPACT ON PRESS RELEASE Different core competence Threat from competitor
  • 30. CISCO Issues: Lack of awareness of the names or categories of products it sells Non-technical people making buying decisions Focus more on technology Strategies Fun offerings using interactive games, videos and virtual events Benefits vs technology Innovation in case studies One-to-one launch
  • 31. HEWLETT PACKARD Innovation in new programs and business model for its channel partners $1.5 billion worldwide in channel programs to reward performance The company rationalized and simplified sales and technical certifications in PartnerOne program. HP also extended partner programs to increase cloud opportunities for resellers, service providers and independent software vendors (ISVs) under its CloudSystem Ready Program Additional focus on demand and simplicity in partner engagement
  • 32. GOALS CONTINUED • • Reduce energy consumption and cost • Power management • Tracking and reporting • Infrastructure consolidation Comply with government directives • Recycling • Use end-of-life programs that reduce the overall impact of the environment • These end-of-life programs are designed to reuse or harvest the material commodities contained in the equipment collected and return those materials to the market where they are made into new products • Create competitive differentiation • Virtual worker • Remote collaboration • Resource virtualization
  • 33. FUTURE OUTLOOK Utilize technologies such as unified communication and telepresence Technology architecture approach to enable gains • market share • sustainable competitive advantage • greater share of customer It budget Strategy • identify, invest and position to capture customer- driven market transitions • constant innovation enable building, buying and collaborating with partners who also improve productivity and quality • differentiated market approach to tie together technology business architectures • cross functional teamwork and initiatives to drive executive across products value- added services customer segments and geographic