Presentation cloud management
- 1. 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
- 2. 2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Enterprise Manager 12c Cloud Management
- 3. 3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Agenda • Business Need & Opportunity • New Cloud Management Packs • Feature Details • Who’s Buying Cloud Management • Summary
- 4. 4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Agenda • Business Need & Opportunity • New Cloud Management Packs • Feature Details • Who’s Buying Cloud Management • Summary
- 5. 5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Cloud is HOT Cloud has gone from #16 to #2 in two years for Gartner CIO Cloud compu*ng 1 2 16 * Virtualiza)on 2 1 3 3 Mobile technologies 3 3 12 12 IT management 4 10 * * Business intelligence 5 5 1 1 Network, voice and data communica)ons 6 4 6 7 Enterprise applica)ons 7 11 2 2 Collabora)on technologies 8 10 5 8 Infrastructure 9 14 7 6 Web 2.0 10 3 15 15 Ranking of technologies that CIOs selected as one of their top three priori6es 2011 2010 2009 2008
- 6. 6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Private Cloud Adoption Is Increasing Source: IOUG ResearchWire member studies on Cloud Computing, conducted in Aug-Sept 2010 and Aug-Sept 2011 28% increase from 2010 to 2011 2010 Cloud 29% 2011 Cloud 37%
- 7. 7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Cloud Computing Strategy • Provide customer choice of private and public clouds • Deliver complete, integrated offerings spanning SaaS, PaaS and IaaS • Enable customers to adopt cloud as the business requires
- 8. 8 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Apps Oracle Cloud Offerings Private Cloud I N T E R N E T Public Clouds I N T R A N E T Private Cloud Solutions • Applications on a shared platform • Database & middleware for PaaS • Hardware & systems for IaaS Public Cloud Solutions • Oracle Cloud Services • Oracle on 3rd party public clouds • Powering 3rd party public clouds Cloud Management, Security, Integration • Management, security and integration spanning private and public clouds PaaS IaaS SaaS PaaS IaaS
- 9. 9 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Cloud Platform Infrastructure-as-a-Service Oracle Database Oracle Fusion Middleware Platform as a Service Integration: SOA Suite Security: Identity Mgmt Process Mgmt: BPM Suite User Interaction: WebCenter Oracle Apps 3rd Party Apps ISV Apps Applications and Business Services Oracle VM for x86 Operating Systems: Oracle Enterprise LinuxOracle LinuxOracle Solaris Oracle VM for SPARC (LDom) Solaris Containers Servers Storage Applica*ons and Business Services Pla<orm as a Service Database-‐as-‐a-‐Service Infrastructure-‐as-‐a-‐Service Meter & Charge Optimize Manage Plan Setup Build Test Deploy Monitor Oracle Enterprise Manager 12
- 10. 10 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Enterprise Manager 12 Total Cloud Control ü Complete Cloud Lifecycle Solution Manage all phases of the cloud lifecycle Applica*ons and Business Services Pla<orm as a Service Database-‐as-‐a-‐Service Infrastructure-‐as-‐a-‐Service Meter & Charge Optimize Plan Setup Build Test Deploy Manage Monitor ü Unified and Automated Management Across the entire cloud stack, and across all cloud services - from a single product ü Business-Driven Clouds Application-aware clouds that automatically adapt to business services and activities
- 11. 11 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle VM VM VM VM DB DB DB Database Cloud Self-‐Service Applica*on App 1 App3 App 2 Java Platform Exadata/non-‐Exadata Exalogic/non-‐Exalogic Infrastructure-‐as-‐a-‐Service (IaaS) Database-‐as-‐a-‐Service (DBaaS) Pla<orm-‐as-‐a-‐Service (PaaS) Cloud Management Pack for Oracle Database Cloud Management Pack for Oracle Middleware Comprehensive Cloud Solutions Mapped to simplified Enterprise Manager 12c Packs
- 12. 12 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Cloud Management Licensing • Cloud Management Pack for Oracle Database • Assembly Provisioning (database /“naked” assemblies) • Database-as-a-Service on physical environments (including Exadata) • Chargeback • Policy driven resource management • Cloud APIs *Requires Database Lifecycle Management Pack except in pure IaaS cases ** Requires Weblogic Management pack except in pure IaaS cases Pack Name Named User Plus ($/NUP) SW Update & Support ($/NUP) Process License ($/Processor) SW Update & Support ($/Processor) Oracle Cloud Management Pack for Oracle Database* $60.00 $15.00 $3,000.00 $660.00 Oracle Cloud Management Pack for Oracle Middleware** $60.00 $15.00 $3,000.00 $660.00 • Cloud Management Pack for Oracle Middleware • Assembly Provisioning (Middleware/“naked” assemblies) • Platform-as-a-Service (Upcoming: J2EE app provisioning on pre-existing platforms) • Chargeback • Policy driven resource management • Cloud APIs
- 13. 13 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Features included in Base Enterprise Manager • Base IaaS Management Features (Yes, that means *Free*) • EM CC Oracle VM Virtualization Management (includes OVM Template Provisioning) • EM CC Consolidation Planner • EM CC Host/Operating System Management • EM CC Storage and Network Plug-ins • EM Ops Center Provisioning and Patch Automation • EM Ops Center Virtualization Management • Why did we do this? • Provides lower barrier to entry for Oracle’s Cloud solution and hardware • Up-selling opportunities for Cloud Management packs • Inclusive management for hardware, virtualization and OS • Elevates the value of the Cloud to the platform rather than infrastructure • Distinguished from pure-play IaaS like Cisco, VMware, RedHat, etc
- 14. 14 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Agenda • Business Need & Opportunity • New Cloud Management Packs • Feature Details • Who’s Buying Cloud Management • Summary
- 15. 15 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Enterprise Manager 12 Plan & Setup the Cloud Environment • Identify all IT assets (cloud building blocks) • Decide apps, cost models, policies, roles… • Consolidation planning – (P2V, P2E, DBs, Apps..) • Create shared resource pools • Setup shared components • Setup cloud services – (IaaS, DBaaS, PaaS, Apps) • Setup self service portal Cloud Lifecycle Management Applica*ons and Business Services Pla<orm as a Service Database-‐as-‐a-‐Service Infrastructure-‐as-‐a-‐Service Meter & Charge Optimize Manage Plan Setup Build Test Deploy Monitor
- 16. 16 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Automated Discovery and Resource Baselining • Automatic asset discovery using network scanning techniques • Integrated workflow for agent deployment for active management • Promote the targets from “Unmanaged” to “Managed” • Integrate with Consolidation Planner to identify underutilized assets
- 17. 17 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Consolidation Challenges 0% 20% 40% 60% 80% 100% 120% Application A CPU Utilization 0% 20% 40% 60% 80% 100% 120% Application B CPU Utilization 0% 20% 40% 60% 80% 100% 120% Application A CPU Utilization • Applications have different workload & resource profiles • Need to consider multiple resources • CPU • Memory • Storage 0% 20% 40% 60% 80% 100% 120% Combined CPU Utilization 0% 20% 40% 60% 80% 100% 120% Application B CPU Utilization 0% 20% 40% 60% 80% 100% 120% Combined CPU Utilization
- 18. 18 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Consolidation Planner Determines candidates for consolidation • Identifies under- and over-utilized server • Identifies ideal placements • Works for physical and virtual environments Benefits • Maximizes server density • Minimizes resource contention • Maintains performance commitment • Satisfies business, compliance, and technical constraints
- 19. 19 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Consolidation Planner • Leverages resource utilization and configuration data from Enterprise Manager repository – CPU, memory, storage, network – Over a representative period • Administrator specifies servers and constraints for workload migration – Physical/virtual servers – Existing/planned servers – Business/technical constraints • Detailed analysis on different scenarios of consolidated workloads
- 20. 20 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. OVM Pool 1 RAC 11.2.0.2 RAC 11.2.0.2 OVM Pool 2 SIDB 10.2.0.5 SIDB 10.2.0.5 SIDB 10.2.0.5 Cloud Resource Model Taxonomy Cloud Top level entity Collection of various zones – OVM, Database, … Database Zones EM 12c concept: Defines a logical unit of homogeneous databases based on configuration, version, etc IaaS Zones Oracle VM Zones consisting of multiple Server and Storage Pool OVM Server Pools A bunch of physical servers sharing a common storage and defining the boundary of Live migration
- 21. 21 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Provision Bare metal Hypervisor Configure Storage Arrays and network (VLAN) Create Server Pools Define Zones based on functional and operational boundaries Configure Software Library 1 Define allowable VM sizes Assign quotas to Users and Roles Define access boundaries (map roles to zones) Setup Chargeback Plans Make software available for deployment by Self-Service users 2 3 4 Guided Cloud Setup: Infrastructure-as-a- Service Cloud Administrator Self Service Administrator 5 1 2 3 4 5
- 22. 22 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Provision Servers and Storage Provision Database Software on single instance servers or RAC Create database server pools Define Zones based on functional and operational boundaries Configure Software Library Define Deployment Procedures for Database Provisioning Assign quotas to Users and Roles Define access boundaries (map roles to zones) Setup Chargeback Plans and maintenance levels Define a service in Service Catalog for deployment by Self-Service users Guided Cloud Setup: Database-as-a-Service Cloud Administrator Self Service Administrator 1 2 3 4 5 1 2 3 4 5
- 23. 23 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Provision Servers and Storage (ideally Exalogic Elastic Cloud) Provision Middleware domains Create Middleware pools, say clusterized domains Define Zones based on functional and operational boundaries Configure Software Library Define Deployment Procedures for domain or J2EE App Provisioning Assign quotas to Users and Roles Define access boundaries (map roles to zones) Setup Chargeback Plans Define a service in Service Catalog for deployment by Self-Service users Guided Cloud Setup: Middleware PaaS as a Service Cloud Administrator Self Service Administrator 1 2 3 4 5 1 2 3 4 5
- 24. 24 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Centralized Software Library • Single repository for storing and retrieving images, scripts and assemblies • Can be co-located with Self-Service Application or with cloud targets • Choice of Storage types and Protocols (NFS, HTTP(S)), ideally suited for remote data centers • Integrated with Packaging tools like Assembly Builder • Supports Access rights for each image/ assembly
- 25. 25 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Applica*ons and Business Services Pla<orm as a Service Database-‐as-‐a-‐Service Infrastructure-‐as-‐a-‐Service Meter & Charge Optimize Manage Plan Setup Build Test Deploy Monitor Build, Test & Deploy Applications • Package complex multi-tier applications • Test all tiers of applications – easily, securely, comprehensively • Identify performance and availability bottlenecks and fix them • Self-service deploy the application, database or any underlying infrastructure Oracle Enterprise Manager 12 Cloud Lifecycle Management
- 26. 26 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Virtual Assembly Builder Package Complex, Multi-Tier Applications for deployment on Oracle VM • Define late binding configuration using OVF Metadata • Easily replicate topology in production with minor variations • Each production instance has well-contained configuration parameters for flexibility config1 Dev/Test Environment Production Environments config2 Assembly = Appliances (VM Templates + configuration Metadata) + relationships & start order Metadata OracleEnterpriseManager (SoftwareLibrary)
- 27. 27 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Virtual Assembly Builder Assemblies, Appliances Catalog Deployment Resource Pools Assembly Editor Properties Inspector
- 28. 28 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Locked values shown in read only mode Capturing Provisioning Profiles • Capture database configuration via Provisioning Profiles • Lock and Save deployment procedures by using values from profile or by overriding them Provisioning Procedures Packaging for deployment in physical environments
- 29. 29 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Catalog of Service Templates • Publish saved deployment procedures as service templates • Build a large service catalog by changing database versions, configuration, and other params 09/05/2011
- 30. 30 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Self-Service Provisioning • Out-of-box console; no additional set up required • Supports custom background • Rich service catalog: • Database service • OVM Templates and Assemblies • Java applications • Additional capabilities: • Backup and Restore VM/Database • Basic resource monitoring • Chargeback information • Quota monitoring • Cloud APIs • RESTFul APIs and CLIs ideal for Cloud integrators
- 31. 31 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Self-Service Database Provisioning
- 32. 32 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Demo Cloud Set-up demo Self-service access demo
- 33. 33 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Applica*ons and Business Services Pla<orm as a Service Database-‐as-‐a-‐Service Infrastructure-‐as-‐a-‐Service Meter & Charge Optimize Manage Plan Setup Build Test Deploy Monitor Monitor & Manage Cloud Operations • End-user and business-level monitoring (user experience, business transactions, business services, business KPIs…) • Application monitoring (app uptime, health, performance, app service level monitoring..) • Infrastructure monitoring (A2D, compliance..) • Start/stop services • Policy driven scale up/down • Backup/recovery • Manage downtime: patch, upgrade… Oracle Enterprise Manager 12 Cloud Lifecycle Management
- 34. 34 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Cloud Resource and Request Monitoring • Manage Cloud Zones and underlying resources – Server Pools, VMs, databases, Middleware) • Track resource flux, tenants, policy violations, etc • Drill down into individual resources for deeper monitoring • Monitor requests and failure rates and identify potential bottlenecks to remediate
- 35. 35 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Centralized Incident and Problem Management • Centralized incident management for the Cloud – View, manage, diagnose and resolve incidents from one console • Support for incident lifecycle operations – Assign, acknowledge, prioritize, track status, escalate, suppress • Accelerated resolution with “My Oracle Support” integration • Integrated with Helpdesk Systems – Out of box connectors for Remedy, HP Service Center
- 36. 36 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. • Server and storage alarms • Server Fault Management • Dependency analysis between Physical and Virtual Infrastructure • Deep and Integrated Database Monitoring • Self-Managing DB (ADDM, AWR, ASH) • Automated SQL Tuning • Monitoring of Weblogic, SOA, Coherence • JVM Diagnosis • Service Topology, Dependency analysis • User Experience Management • Business Transaction Management Business Driven Application Monitoring for the Cloud Integrated, Application-to-Disk, Cloud Resource Monitoring
- 37. 37 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Comprehensive Engineered Systems Management Integrated Management of Hardware and Software • Hardware view • Schematic of Storage cells, Database Servers (compute nodes) & switches • Hardware components alerts • Software/system view • Performance, availability, usage by databases, services, clusters • Software alerts from db, cluster, ASM • Topology view of DB systems/clusters • Configuration view • Version summary of all components along with patch recommendations
- 38. 38 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Storage Cell Performance • Drill down from database performance page • Composite cell health indicators • Helps triage • Load imbalance • ASM problems • Cell configuration issues • Cell software or hardware failures • Network failures
- 39. 39 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Storage Cell Management • Storage Cell monitoring and administration support – Cell Home page and performance pages – Actions supported: Start/stop Cell, verify connectivity, setup SSH, execute Cellcli on cells – Setup IORM for database targets • Management by Cell Group – All cells used by a database automatically placed in a group – Cell Group level administration operations (batch job monitoring)
- 40. 40 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Infiniband Network Monitoring • Infiniband network and switches as EM targets • Network home page and performance page – real time and historical • Network topology view • Perform admin tasks such as enable/disable port, clear performance/error counters • Full monitoring • Alerts (switch generated and EM generated) • Performance metrics • Configuration metrics – detect and notify configuration changes/best practice violations
- 41. 41 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Dynamic topology changes (owing to elasticity) Rapid changes Features Virtual Server sprawl Cloud compliance Drifts from pre-defined Service templates Inventory tracking, ongoing discovery Topology mapping, dependency tracking Real-time change detection and auditing Compliance Frameworks, standards and Rules Configuration Baselines, Drift Tracking Challenges • Release highlights • Integration of mValent, Active reasoning and BEA Guardian into a single Enterprise Manager Framework Centralized Configuration Management Configuration Management tailored for challenges in Cloud environment
- 42. 42 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Policy Based Workload and Resource Management • Dynamically allocate resources based on pre-defined policies • Schedule based – Invoke actions based on schedules. Example: Quiesce VMs on weekends • Performance based – Scale out and scale back actions to support Capacity On Demand Dept App 2 Shared Service Oracle Enterprise Manager Weblogic Cluster Coherence Grid Oracle RAC Performance Policy violation Capacity fulfillment on demand WebLogic Cloud Zone Oracle Database Cloud Zone
- 43. 43 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Demo Monitor – Manage
- 44. 44 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Applica*ons and Business Services Pla<orm as a Service Database-‐as-‐a-‐Service Infrastructure-‐as-‐a-‐Service Meter & Charge Optimize Manage Plan Setup Build Test Deploy Monitor Meter, Charge & Optimize Services • Meter resource utilization and cloud usage • Optionally chargeback to application owners, end-users, and/or business departments • Optimize cloud performance, capacity, QOS, agility, geography, people, costs… Oracle Enterprise Manager 12 Cloud Lifecycle Management
- 45. 45 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Metering and Chargeback • App-to-Disk Resource Metering – VM Guests, Database, Web Logic Server, Host – Composite Target: aggregation over supported target types – CPU, Memory, Storage, Network Bandwidth – Database transactions, SQL Executions, etc. – Mid Tier resource usage – Application/Activity metering (planned) • User Defined Chargeback Plan – Usage-based items (Resource and Activity) – Configuration-based items – Fixed-cost items
- 46. 46 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Chargeback Reporting • Rollup based on LDAP hierarchy • Generate Reports in variety of formats (Excel, Work, PowerPoint, HTML, PDF) • Accessible from Self-Service Portal • Integrated with BI Publisher • Generate and Email reports to recipients on defined schedule (e.g. Monthly)
- 47. 47 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Physical & Virtual Systems Management Cloud Management Oracle Enterprise Manager Configuration Mgmt Lifecycle Management Application Performance Management Application Quality Management Ops Center Cloud Monetization Pricing/Charging Flexibility Customer Management Complete Billing Operations Value Chain Management Business Intelligence Oracle Billing and Revenue Management Metered Usage Usage data collection Provisioning Bill/Invoice generation and delivery Cloud Services Middleware Database OS Virtualiza*on Applica*ons Balance Control Chargeback and Billing Oracle Enterprise Manager + Oracle Billing and Revenue Management
- 48. 48 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Agenda • Business Need & Opportunity • New Cloud Management Packs • Feature Details • Who’s Buying Cloud Management • Summary
- 49. 49 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Majority of Oracle Customers Evaluating Cloud Oracle CIO Summit – Atlanta, March 2010
- 50. 50 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Project or Driver… Specifics to Look For… Companies with specific green-field cloud initiatives • Fresh initiatives • Cloud resource and delivery planning • Right-sizing Companies with existing Server Virtualization • Looking for a VMware counterpart/substitute for the Oracle Cloud Companies undergoing massive consolidation • Big data centers • Distributed location • Looking to consolidate with Engineered Systems (Exadata/Exalogic) Companies who want Amazon EC2-like solution for their critical apps within their own data center • Provisioning on Demand (especially by Developers and Testers) • Chargeback/metering/Showback needs Companies with some degree of existing automation for provisioning and patching • Self-Service enablement of existing automation • Scale out and scale back of resources Who’s Buying? Oracle Confidential – Aug 2009
- 51. 51 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. • Sales Play #1 – Exadata and Exalogic customers – Customers looking for Engineered systems for massive data center consolidation – Outline the entire path from Physical->Engineered Systems->Cloud • Sales Play #2 – Customers attracted to Cloud Self Service model – Customers with challenges around Provisioning/Automation – Business users demanding more control • Sales Play #3 – Customers who want shared services with metered usage – Demonstrate capex and opex savings from shared services – Focus on Metering and Chargeback for greater accountability • Sales Play #3 –Existing customers with GC or Ops Center Provisioning Pack – Sell the Cloud Management Packs as the “next level of consolidation and automation” – Focus on Self-Service Provisioning • Sales Play #5 – Oracle VM prospects – Ride the virtualization wave; Provide viable alternative to VMware – Focus on Assemblies, Metering, Policies for value-add over bare bones virtualization Key Sales Plays – FY 2012
- 52. 52 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. • Technical Reps – Sell Cloud Management Pack for Database + Database Lifecycle Management Pack as a complete DBaaS solution – Upsell to existing database customers • Middleware Reps – Sell Cloud Management Pack for Middleware + Weblogic Management Pack as a complete PaaS solution – Upsell to existing middleware customers • Hardware Reps – Demonstrate differentiated offering of Oracle hardware with base IaaS included in Enterprise Manager – Clear value over bare bone hardware and hypervisor sold by IBM, Cisco, VMware, etc What’s there for Sales teams
- 53. 53 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Agenda • Business Need & Opportunity • New Cloud Management Packs • Feature Details • Who’s Buying Cloud Management • Summary
- 54. 54 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Enterprise Manager 12 Total Cloud Control ü Complete Cloud Lifecycle Solution Manage all phases of the cloud lifecycle Applica*ons and Business Services Pla<orm as a Service Database-‐as-‐a-‐Service Infrastructure-‐as-‐a-‐Service Meter & Charge Optimize Plan Setup Build Test Deploy Manage Monitor ü Unified and Automated Management Across the entire cloud stack, and across all cloud services - from a single product ü Business-Driven Clouds Application-aware clouds that automatically adapt to business services and activities
- 55. 55 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Enterprise Manager Cloud Management Key Differentiators
- 56. 56 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. • Total 40 Customers and Partners, plus Oracle IT Enterprise Manager 12.1 Beta: Early Adopters
- 57. 57 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Q&A
- 58. 58 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.