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talks! Get Started on Facebook  March 11, 2010 Audio is only available by calling this number: Conference Call: 866-740-1260;  Access Code: 6339392 or 6339349 Sponsored by
Using ReadyTalk Chat & raise hand  Mute = *6,  Unmute = *7 If you lose your internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support:  800-843-9166
You are being recorded… This seminar will be available on the TechSoup website along with past webinar presentations: www.techsoup.org/go/webinars You will receive a link to this presentation, material and links.  Streaming in SecondLife After the webinar, you can ask follow-up questions in the Emerging Technologies Forum: tinyurl.com/yb2cuvc  Twitter hashtags:  #techsoup
talks! Get Started on Facebook  Sponsored by Presenters:  John Haydon, johnhaydon.com  Gabe O'Neill, Kids are Heroes
Today’s Speakers John Haydon johnhaydon.com  Gabe O'Neill   Kids are Heroes  Facilitating: Kami Griffiths, TechSoup  Assisting: Becky Wiegand, TechSoup & Laura Newton
Agenda Overview:  Why Use Facebook? Facebook Basics How to Get Started Best Practices Audience Q&A Resources About TechSoup
What is Facebook?
Why Facebook? 375 million active users (February 2010) 50% of active users log in daily Fastest-growing demographic is 35 and older 6 billion minutes are spent on Facebook each day (worldwide) 10 million users become fans of Facebook Pages each day 65 million active users accessing Facebook through their mobile devices Source: Facebook
Why Facebook? Google:  2.8 Billion Visits in January Facebook: 2.9 Billion Visits in January Facebook Google
Why Facebook? "People are spending less time navigating the Internet on their own and are now navigating the Internet based on their friends' recommendations or their friends' activities."  - Dave Yovanno, CEO of Gigya Inc.
Facebook Pages vs. Groups Fan Page Group
Facebook Pages vs. Groups Represents a cause or idea No customization No apps All groups look alike Limited messaging Received as “message” Wall Users share many media types No widgets Some private, some public Represents an organization Customizable tabs Apps galore! Customized user experience Target updates Received as “updates” Wall Users share many media types FanBox All public and searchable Page for Organizations Group for People
Facebook Privacy Settings
Getting Started: Set Goals for Facebook Enhance your nonprofit’s brand Educational outreach Develop a fan base Create awareness about your cause or nonprofit Raise money Enhance existing marketing and outreach efforts
Facebook In Action:  Kids Are Heroes Link to Facebook from website www.kidsareheroes.com
Create a Welcome Page for New Visitors You can create a unique landing page for new visitors  – such as a “Welcome” message.  www.facebook.com/kidsareheroes
Customize Your Visitors’ Experience www.facebook.com/kidsareheroes Static FBML   allows you to create  customized tabs on your Facebook Fan page. (FBML = Facebook’s mark-up language)
Share Announcements & Info Wall Stream – Kids Are Heroes : Highlight official organization information www.facebook.com/kidsareheroes
Provide a Forum for Fan-only Interaction Wall Stream - Just Fans : Separate stream for fans to interact with each other www.facebook.com/kidsareheroes
Best Practices: Facebook Page Settings Determine who sees your Page
Best Practices:  Set Views & Permissions Determine what your audience sees and when they see it.
Getting More Facebook Fans E-mail announcement to your audience Embed Facebook page links in your e-mails Create an incentive for users to become a Fan of your Facebook page Add a Fanbox to your website Try using Facebook ads Create great content! Always ask fans to share when you send messages
Managing Your Facebook Page Use the Notes application to import blogs and other information to automate your Page Stay engaged with your fans  Don’t send too many updates Make sure the updates that you do send will be useful to your fans
Best Practices:  Engage Users San Rafael Public Library :  www.facebook.com/srpublib
Best Practices:  Customize Tabs San Rafael Public Library :  www.facebook.com/srpublib
Best Practices:  Stay Responsive People just want to be heard. Sherman Health :  www.facebook.com/ShermanHealth
More Resources We Are Media : Social Media Starter Kit for Nonprofits  http://wearemedia.org Socialbrite : Social Tools for Social Change  http://socialbrite.org The Facebook Blog   http://blog.facebook.com John Haydon   http://johnhaydon.com Gabe O’Neill   http:// justgabe.com/fbook
talks! Questions? Submit your questions using the chat box.
Continue the Discussion… Additional questions can be  answered by posting in the Emerging Technologies Forum: tinyurl.com/yb2cuvc
Get the Most Out of TechSoup At TechSoup, you’ll find a range of technology services to help your nonprofit: Read helpful articles  in our Learning Center Request donated software , hardware, and online services Join our community forums  to learn from your colleagues Browse upcoming events  and conferences
Upcoming Webinars Is Salesforce CRM Right for Your Organization?  Thursday, March 25, 11 a.m. Pacific time Around the Twitter World in 60 Minutes Tuesday, March 16, 11 a.m. Pacific time Finding the Perfect Donor Database in an Imperfect World  Thursday, April 15, 11 a.m. Pacific time
Thank you to our Webinar Sponsor! ReadyTalk offers dedicated product demos for  TechSoup organizations 4 times per week. For more information:   pages.readytalk.com/techsoup.html
talks! Thank you!   Please complete the post event survey! Kami Griffiths, kami@techsoup.org, 415-633-9392

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Presentation Get Started Facebook

  • 1. talks! Get Started on Facebook March 11, 2010 Audio is only available by calling this number: Conference Call: 866-740-1260; Access Code: 6339392 or 6339349 Sponsored by
  • 2. Using ReadyTalk Chat & raise hand Mute = *6, Unmute = *7 If you lose your internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support: 800-843-9166
  • 3. You are being recorded… This seminar will be available on the TechSoup website along with past webinar presentations: www.techsoup.org/go/webinars You will receive a link to this presentation, material and links. Streaming in SecondLife After the webinar, you can ask follow-up questions in the Emerging Technologies Forum: tinyurl.com/yb2cuvc Twitter hashtags: #techsoup
  • 4. talks! Get Started on Facebook Sponsored by Presenters: John Haydon, johnhaydon.com Gabe O'Neill, Kids are Heroes
  • 5. Today’s Speakers John Haydon johnhaydon.com Gabe O'Neill Kids are Heroes Facilitating: Kami Griffiths, TechSoup Assisting: Becky Wiegand, TechSoup & Laura Newton
  • 6. Agenda Overview: Why Use Facebook? Facebook Basics How to Get Started Best Practices Audience Q&A Resources About TechSoup
  • 8. Why Facebook? 375 million active users (February 2010) 50% of active users log in daily Fastest-growing demographic is 35 and older 6 billion minutes are spent on Facebook each day (worldwide) 10 million users become fans of Facebook Pages each day 65 million active users accessing Facebook through their mobile devices Source: Facebook
  • 9. Why Facebook? Google: 2.8 Billion Visits in January Facebook: 2.9 Billion Visits in January Facebook Google
  • 10. Why Facebook? "People are spending less time navigating the Internet on their own and are now navigating the Internet based on their friends' recommendations or their friends' activities." - Dave Yovanno, CEO of Gigya Inc.
  • 11. Facebook Pages vs. Groups Fan Page Group
  • 12. Facebook Pages vs. Groups Represents a cause or idea No customization No apps All groups look alike Limited messaging Received as “message” Wall Users share many media types No widgets Some private, some public Represents an organization Customizable tabs Apps galore! Customized user experience Target updates Received as “updates” Wall Users share many media types FanBox All public and searchable Page for Organizations Group for People
  • 14. Getting Started: Set Goals for Facebook Enhance your nonprofit’s brand Educational outreach Develop a fan base Create awareness about your cause or nonprofit Raise money Enhance existing marketing and outreach efforts
  • 15. Facebook In Action: Kids Are Heroes Link to Facebook from website www.kidsareheroes.com
  • 16. Create a Welcome Page for New Visitors You can create a unique landing page for new visitors – such as a “Welcome” message. www.facebook.com/kidsareheroes
  • 17. Customize Your Visitors’ Experience www.facebook.com/kidsareheroes Static FBML allows you to create customized tabs on your Facebook Fan page. (FBML = Facebook’s mark-up language)
  • 18. Share Announcements & Info Wall Stream – Kids Are Heroes : Highlight official organization information www.facebook.com/kidsareheroes
  • 19. Provide a Forum for Fan-only Interaction Wall Stream - Just Fans : Separate stream for fans to interact with each other www.facebook.com/kidsareheroes
  • 20. Best Practices: Facebook Page Settings Determine who sees your Page
  • 21. Best Practices: Set Views & Permissions Determine what your audience sees and when they see it.
  • 22. Getting More Facebook Fans E-mail announcement to your audience Embed Facebook page links in your e-mails Create an incentive for users to become a Fan of your Facebook page Add a Fanbox to your website Try using Facebook ads Create great content! Always ask fans to share when you send messages
  • 23. Managing Your Facebook Page Use the Notes application to import blogs and other information to automate your Page Stay engaged with your fans Don’t send too many updates Make sure the updates that you do send will be useful to your fans
  • 24. Best Practices: Engage Users San Rafael Public Library : www.facebook.com/srpublib
  • 25. Best Practices: Customize Tabs San Rafael Public Library : www.facebook.com/srpublib
  • 26. Best Practices: Stay Responsive People just want to be heard. Sherman Health : www.facebook.com/ShermanHealth
  • 27. More Resources We Are Media : Social Media Starter Kit for Nonprofits http://wearemedia.org Socialbrite : Social Tools for Social Change http://socialbrite.org The Facebook Blog http://blog.facebook.com John Haydon http://johnhaydon.com Gabe O’Neill http:// justgabe.com/fbook
  • 28. talks! Questions? Submit your questions using the chat box.
  • 29. Continue the Discussion… Additional questions can be answered by posting in the Emerging Technologies Forum: tinyurl.com/yb2cuvc
  • 30. Get the Most Out of TechSoup At TechSoup, you’ll find a range of technology services to help your nonprofit: Read helpful articles in our Learning Center Request donated software , hardware, and online services Join our community forums to learn from your colleagues Browse upcoming events and conferences
  • 31. Upcoming Webinars Is Salesforce CRM Right for Your Organization? Thursday, March 25, 11 a.m. Pacific time Around the Twitter World in 60 Minutes Tuesday, March 16, 11 a.m. Pacific time Finding the Perfect Donor Database in an Imperfect World Thursday, April 15, 11 a.m. Pacific time
  • 32. Thank you to our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. For more information: pages.readytalk.com/techsoup.html
  • 33. talks! Thank you! Please complete the post event survey! Kami Griffiths, kami@techsoup.org, 415-633-9392