Presentation-GLPi-Network-Solution-RedIRIS.pdf
- 2. Who we are www.teclib-edition.com GLPI EDITOR & COMMUNITY LEADER • We develop free & open software solutions • Annual subscription for editor’s support is distributed indirectly via network of 25 partners worldwide GLPI INTEGRATOR • IT service provider & GLPI software specialist • Silver Partner of Teclib’ in Spain www.tic.gal/en
- 3. DNI de la solución NAME: GLPI (Gestion Libre de Parc Informatique) COUNTRY OF ORIGIN: France LICENSE: GPL v2+ TARGET PUBLIC: Public and Private companies http://glpi-project.org KEY POINTS • Powerful web tool for IT Management (ITSM) • Open source tool under GPL License • Multi & cross-platform (Linux, MS, MacOS) • Multilingual support • Multi user support • Multi-entity (customer, organization) management • Multiple Authentication System WHO USES IT • 1 000 000 of downloads • 15 000 users on Community forums • 5 000 corporate users in 20 countries • 80 releases • 47 languages available • 14 years of existence
- 4. 50 000 corporate users EDUCATION PRIVATE CORPORATION PUBLIC INSTITUTION
- 6. Overview NATIVE ECOSYSTEM THIRD-PARTY SYSTEMS CONNECTORS OCS Inventory Centreon CMDB Mantis Bug Tracker Kimios DMS MS SCCM VWmare Airwatch & Plugins Local Inventory, Software Deployment, Network Discovery Remote Inventory Antivirus Mobile Device Management
- 7. Main GLPI features ITIL COMPLIANT SERVICEDESK • Incidents and requests management • Issues management • Changes management • Project management with Gantt graphs • Business rules when opening or updating tickets • SLA with escalation IT ASSET INVENTORY & MANAGEMENT • Computers, monitors, printers and phones • Software • Hardware • Network devices (IP, MAC, VLANs) • Consumable and cartridges with alerts • External devices (scanners, graphic tablets)
- 8. Asset management • Modifications tracking and history • Asset localisation by geographic area, room, service department, etc. • Financial information: warranty, contracts, suppliers, etc. • Equipment lifecycle • Advanced multi-criteria search function • Alerts, reporting and dashboards • Companies (manufacturers, suppliers, others...) and associated contacts • Contracts (loan, hiring, leasing, insurance, maintenance and service) • Documents related to the inventoried elements, contracts, types of authorised documents • Budget management
- 9. Multi-platform inventory MULTI-FONCTION FUSIONINVENTORY AGENT: • Local inventory • Network inventory • VMWare host remote inventory • Remote inventory by SNMP • Wake On Lan • Software deployment • WMI, registry and file collect HOW WORKS FUSIONINVENTORY? • Agent is installed on PCs and servers • Inventory server as a GLPI plugin MULTI-PLATFORM: • Windows 2000SP4+ • Linux, *BSD • Mac OS X 10.6+ • Solaris, AIX, HP-UX
- 10. IT asset inventory LOCAL INVENTORY • PC & Servers (components, disk space and TCO) • Network information (connections to devices, IP, Mac, VLANs...) • Printers (connections to PCs) • Monitors (connections to PCs) • External devices (scanners, graphics tables...) • IP Phones • Software (licenses, expiration dates, etc) REMOTE DISCOVERY & INVENTORY (SNMP) • Switches / Routers / Printers / VMWare ESX & vCenter MANUAL INVENTORY • Consumables and cartridges (thresholds of alarm)
- 11. Computers local inventory (1/6)
- 12. Computers local inventory (2/6)
- 13. Computers local inventory (3/6)
- 14. Computers local inventory (4/6)
- 15. Computers local inventory (5/6)
- 16. Computers local inventory (6/6)
- 17. VMWare ESX Inventory (1/2)
- 18. VMWare ESX Inventory (2/2)
- 19. Network devices inventory (1/2)
- 20. Network devices inventory (2/2)
- 23. Inventory for logistics • Hand-held mobile devices & pocket-sized Mobile Computers Datalogic (Windows CE & Android) • Barcode Label Printers Zebra Motorola
- 24. Non-IT objects inventory GENERIC OBJECT PLUGIN • Manage non IT or not connected objects like the rest of your IT assets: for example with the object “table” • Create a new type of object in the inventory, called “table” • Add accurate fields and filters for the object “table”, like: name, serial number, inventory number, type, model, color, status, etc. • Describe the behaviour of the object “table”: visible in sub-entity, keep history, etc. • Adjust the rights related to the object “table” • Activate the object ‘table” • Manage your collection of “tables” in GLPI • Link: http://glpi-plugins.readthedocs.io/en/latest/genericobject/index.html
- 25. Mobile Device Management FLYVE MDM PLUGIN • Control, manage and inventory all the mobile devices and apps of your fleet, directly in GLPI and from a single Web platform • Data management functions: number of devices • Mobile connectivity access: Wifi, Bluetooth, camera • Security policy: passwords length, encrypted phone • Applications management: install, remove, modify applications • Link: https://flyve-mdm.com FOR
- 26. Data center infrastructure inventory FEATURES IN DEVELOPMENT • Support for chassis, rack and PDUs • Datacenter room graphical representation • Interior of a rack graphical representation (front and rear) • Placement of a chassis or other asset in a rack • Export rack or room in PDF FEATURES TO BE FINANCED • Automatic inventory of chassis using SNMP protocol • Support for wiring and connection panels
- 27. Teclib’ is a member of:
- 28. Thank you.