Presentation MI SWITCH Masterline Int A-2
- 2. 20 years of experience MASTERLINE INTERNATIONAL MI Introduction System integration • Voice (IP PBX) • Transport Development • Voice
- 4. HIGHLIGHTS MASTERLINE INTERNATIONAL Company needs Services • Connectivity • Voice communication • Security • Availability Equipment • Voice Switch • Firewall • WiFi router
- 5. HIGHLIGHTS MASTERLINE INTERNATIONAL Open issues Legacy Interfaces Mobile & Fix Access Fax, POS, Alarm, ISDN Step by step migration New functionalities Protection of existing investment
- 6. HIGHLIGHTS MASTERLINE INTERNATIONAL MI Switch solution One box solution Integration User friendly „State of the art“ design High end HW
- 7. HIGHLIGHTS MASTERLINE INTERNATIONAL Simplify your communication Same number on every device Same number everywhere Services to suit anybody Easy management & control ?
- 8. • Standard TDM phones • IP phones • Smart phones (Apple, Android, Windows, …) • Computers MASTERLINE INTERNATIONAL Voice communication devices
- 9. • Announcing • Recording IVR • Call centers • Call managing and monitoring • Number forwarding • Supporting FAX, POS, ALARM services MASTERLINE INTERNATIONAL FUNCTIONALITIES • Conference calls • Virtual conference room • Group calls and Pickup groups • ALCR – Advanced Least Cost Routing • Security • ….. LOADS OF SERVICES
- 10. Common Features • Automated Attendant • Conference Bridging • Call Monitoring • Call Parking • Call Queuing • Call Waiting • Call Transfer • Database Integration • Dial by Name • Music on Hold • Time Conditions and Grouping • Voice Mail to Email • Day/Night Control • CDR Reports Group Features • Custom Inbound Routing • Call Groups • Call Queues • Announcements • System Recordings • Music on Hold Groups • Device Inventory • PIN Codes • Incoming Fax Detection • Conference Calling • Remote Office User Features • Call Fwd Busy, N/A, Always • Call Hold/Transfer • Call Join, Conference • Call Parking Control • Last Number Redial • Online Voice Mail Retrieval • Voice Mail to Email • Do Not Disturb • Speed Dial • Black List (Call Screening) • Call Recording • Call Waiting • Call Presence Feature Support Full range of standard PBX functionality
- 11. • One Address book • Click to dial – MS Outlook, SAP, Lync, etc. • Same number on many devices • Extension number everywhere • Permanent availability MASTERLINE INTERNATIONAL INTEGRATION • Identity - CLIP, COLP • Incoming calls management (GSM, IVR)
- 12. • Modular approach Adding of optional modules Increasing capacity • State of the art design „One box solution“ Integrated versatile interfaces • Cost reduction Step by step migration Reduction of necessary network connections Free calls between distributed premises BENEFITS MASTERLINE INTERNATIONAL
- 13. • „TDM/ISDN experience“ + • WEB user interface (for phone setup, voice mail, ….) • Call status management and control USER EXPERIENCE MASTERLINE INTERNATIONAL
- 16. • Interoperability Interface support (FXS, FXO, ISDN, GSM, …) Analog, digital and IP protocols (DSS1, SSN7, QSIG, CAS, SIP, TLS, SRTP,...) • User friendly Administrator and personal web portal Auto provisioning Remote access MASTERLINE INTERNATIONAL BENEFITS
- 17. • High reliability – MTBF Dedicated hardware and software High HW MTBF Applications • Redundancy High availability „Load sharing“ capacity Increase of reliability MASTERLINE INTERNATIONAL BENEFITS
- 18. • SME • Gaming and tourism • Production industry • Special networks REFERENCES MASTERLINE INTERNATIONAL • Logistics • Retail • Government institutions • Hotels • …
- 19. Competitive advantages MASTERLINE INTERNATIONAL Aspects Mi Switch Other solutions Interface implementation – Wi-Fi, UMTS, Ethernet, VLAN, … One network element More network elements required Firewall, intrusion detection, … One network element More network elements required Licensing No licensing Licenses per user for each feature Architecture solution All in one solution – same network element for different functionalities – IP PBX, Call Center, Recording, … Different network elements for different functionalities Auto provisioning Available for Aastra, YeaLync phones, other phones on request Available for proprietary phones only, other phones not supported Custom solution projects – pre-analysis, solution proposal, implementation Faster response Longer response Price Significant price reduction some 10k€ Very high investment more 100k€ Support Single point of contact Faster response Huge support teams Slower response Cost / Benefit Optimal ???
- 20. MASTERLINE INTERNATIONAL Examples o implementation • MI Switch as IP PBX • MI Switch as ISDN-SIP converter • MI Switch as Backup registrar in IP Centrex • MI Switch as Distributted Call Center • MI Switch in redundant configuration • MI Switch in load sharing configuration • MI Switch as Hotel IP PBX • MI Switch for Remote clients • MI Switch for remote locations • MI Switch Click to Dial • MI Switch CRM integration • MI Switch Email to Fax to Email • MI Switch Mobile IP PBX • MI Switch for additional applications
- 21. MASTERLINE INTERNATIONAL Examples MI Switch as IP PBX
- 22. MASTERLINE INTERNATIONAL Examples MI Switch as ISDN-SIP converter
- 23. MASTERLINE INTERNATIONAL Examples MI Switch as Backup registrar in IP Centrex
- 24. MASTERLINE INTERNATIONAL Examples MI Switch as Distributted Call Center
- 25. MASTERLINE INTERNATIONAL Examples MI Switch in redundant configuration
- 26. MASTERLINE INTERNATIONAL Examples MI Switch in load sharing configuration
- 27. MASTERLINE INTERNATIONAL Examples MI Switch as Hotel IP PBX
- 28. MASTERLINE INTERNATIONAL Examples MI Switch for Remote clients
- 29. MASTERLINE INTERNATIONAL Examples MI Switch for remote locations
- 30. MASTERLINE INTERNATIONAL Examples MI Switch Click to Dial
- 31. MASTERLINE INTERNATIONAL Examples MI Switch CRM integration
- 32. MASTERLINE INTERNATIONAL Examples MI Switch Email to Fax to Email
- 33. MASTERLINE INTERNATIONAL Examples MI Switch Mobile IP PBX
- 34. MASTERLINE INTERNATIONAL Examples MI Switch for additional applications