Presentation1 group3 updated
- 1. Process focused drivers By Mahdieh Molaei Tehrani 1112300027 Duratul Ain Yahya 1112300018
- 2. Introduction Process drivers are focused on improving work processes through knowledge management Design to improve work process Elimination of duplicate mistake by learning Responsiveness that exceeds the competition becomes the key contribute to differentiation.
- 3. Process focused drivers Also : The need to avoid repeated and often-expensive mistakes. Need to avoid unnecessary reinvention The need for accurate predictive anticipation The emerging need for competitive responsiveness.
- 4. Expensive, repeated mistakes and reinvention of solutions Businesses are disconcerted by reinventing solutions and repeating mistakes because they could not identify or transfer best practices and experiential knowledge across locations or projects Business incur unnecessary expense to relearn the same lessons
- 5. Proactive opportunity-seeking behavior Inability to integrate external knowledge with internal expertise Inability to recognize the forces that will shape your future markets
- 6. Responsiveness As competitors become increasing responsive to customer needs, companies must match the effort, using the right application of knowledge within the proper structure and process Responsiveness that exceeds that of competitors is key to differentiation
- 7. •References Knowledge management / Elias M. Awad, Hassan M. Ghaziri B. Nugroho Budi Priyanto, The Problems and Importance of Knowledge Management Amrit Tiwana, Knowledge Edge, The Knowledge management toolkit