Preventing fraud 2
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The document discusses preventing fraud and identity theft. It outlines an agenda for a workshop with six activities. The objectives are to learn new vocabulary related to identity theft and fraud, learn what identity theft and fraud are, and how to avoid them. One activity is a vocabulary review of terms like identity theft, financial records, and credit report. Another activity involves filling in the blanks with the correct vocabulary words. The workshop also includes a dialogue about the differences between identity theft and fraud, and ways to protect personal information and financial records.
Preventing fraud 2
- 1. Preventing Fraud Image shared under CC0
- 2. Our Agenda 1. Agenda 2. Objectives 3. Introductions 4. Activity 1: Class discussion 5. Activity 2: Review vocabulary 6. Activity 3: fill-in-the-blank 7. Activity 4: read a dialogue 8. Activity 5: discuss identity theft and fraud 9. Activity 6: case studies
- 3. Workshop Objectives 1. To learn 10 new words 2. To learn what identity theft and fraud is 3. To learn how we can avoid identity theft and fraud
- 4. • What is your name? • Where are you from? Introductions
- 5. Join us in a group discussion Activity 1
- 6. What do you know about identity theft or fraud? Group discussion
- 7. Have you ever been a victim of identity theft or fraud? Group discussion
- 8. Do you have any tips about how to prevent identity theft or fraud? Group discussion
- 9. Let’s review the vocabulary Activity 2
- 10. Activity one: Vocabulary Review A crime where a criminal steals some of your personal information such as name, drivers license or social security number. your personal information is used to make purchases, withdraw cash, or set up new accounts without your approval Not careful with important things to steal a person's mail a report on a person's creditworthiness that includes identifying information, credit cards, late payments, bankruptcies, and savings balances Identity theft financial institution Financial recordscareless Identity fraud credit report personal information document monitor mail theft
- 11. Activity one: Vocabulary Review A crime where a criminal steals some of your personal information such as name, drivers license or social security number. your personal information is used to make purchases, withdraw cash, or set up new accounts without your approval Not careful with important things to steal a person's mail a report on a person's creditworthiness that includes identifying information, credit cards, late payments, bankruptcies, and savings balances Identity theft financial institution Financial recordscareless Identity fraud credit report personal information document monitor mail theft
- 12. Activity one: Vocabulary Review A crime where a criminal steals some of your personal information such as name, drivers license or social security number. your personal information is used to make purchases, withdraw cash, or set up new accounts without your approval Not careful with important things to steal a person's mail a report on a person's creditworthiness that includes identifying information, credit cards, late payments, bankruptcies, and savings balances Identity theft financial institution Financial recordscareless Identity fraud credit report personal information document monitor mail theft
- 13. Activity one: Vocabulary Review A crime where a criminal steals some of your personal information such as name, drivers license or social security number. your personal information is used to make purchases, withdraw cash, or set up new accounts without your approval Not careful with important things to steal a person's mail a report on a person's creditworthiness that includes identifying information, credit cards, late payments, bankruptcies, and savings balances Identity theft financial institution Financial records careless Identity fraud credit report personal information document monitor mail theft
- 14. Activity one: Vocabulary Review A crime where a criminal steals some of your personal information such as name, drivers license or social security number. your personal information is used to make purchases, withdraw cash, or set up new accounts without your approval Not careful with important things to steal a person's mail a report on a person's creditworthiness that includes identifying information, credit cards, late payments, bankruptcies, and savings balances Identity theft financial institution Financial records careless Identity fraud credit report personal information document monitor mail theft
- 15. Activity one: Vocabulary Review A crime where a criminal steals some of your personal information such as name, drivers license or social security number. your personal information is used to make purchases, withdraw cash, or set up new accounts without your approval Not careful with important things to steal a person's mail a report on a person's creditworthiness that includes identifying information, credit cards, late payments, bankruptcies, and savings balances Identity theft financial institution Financial records careless Identity fraud credit report personal information document monitor mail theft
- 16. Activity one: Vocabulary Review Legal instruments such as mortgages, contracts, deeds, options, wills, bills of sale, etc. Banks and other companies that deal with money financial documents that are used to record and analyze the financial performance of a business. to keep a close watch on something Information that can personally identify someone, such as their name, email address or billing information, or other data which can be reasonably linked to such information. financial institution Financial records personal information document monitor
- 17. Activity one: Vocabulary Review Legal instruments such as mortgages, contracts, deeds, options, wills, bills of sale, etc. Banks and other companies that deal with money financial documents that are used to record and analyze the financial performance of a business. to keep a close watch on something Information that can personally identify someone, such as their name, email address or billing information, or other data which can be reasonably linked to such information. financial institution Financial records personal information document monitor
- 18. Activity one: Vocabulary Review Legal instruments such as mortgages, contracts, deeds, options, wills, bills of sale, etc. Banks and other companies that deal with money financial documents that are used to record and analyze the financial performance of a business. to keep a close watch on something Information that can personally identify someone, such as their name, email address or billing information, or other data which can be reasonably linked to such information. financial institution Financial records personal information document monitor
- 19. Activity one: Vocabulary Review Legal instruments such as mortgages, contracts, deeds, options, wills, bills of sale, etc. Banks and other companies that deal with money financial documents that are used to record and analyze the financial performance of a business. to keep a close watch on something Information that can personally identify someone, such as their name, email address or billing information, or other data which can be reasonably linked to such information. financial institution Financial records personal information document monitor
- 20. Activity one: Vocabulary Review Legal instruments such as mortgages, contracts, deeds, options, wills, bills of sale, etc. Banks and other companies that deal with money financial documents that are used to record and analyze the financial performance of a business. to keep a close watch on something Information that can personally identify someone, such as their name, email address or billing information, or other data which can be reasonably linked to such information. financial institution Financial records personal information document monitor
- 21. Activity one: Vocabulary Review Legal instruments such as mortgages, contracts, deeds, options, wills, bills of sale, etc. Banks and other companies that deal with money financial documents that are used to record and analyze the financial performance of a business. to keep a close watch on something Information that can personally identify someone, such as their name, email address or billing information, or other data which can be reasonably linked to such information. financial institution Financial records personal information document monitor
- 22. Activity three: fill-in-the- blank 1. Check your _______________ to make sure nobody has used your credit card. 2. You must ____________________ your records on a regular basis. 3. Did you bring your passport and other important ________________ ? 4. I think I have been a victim of _________________ I have not received any mail for more than 5 days. This is not usual because I usually get mail at least every second day! 5. Your ____________________ may be affected by missed payments. documentcarelessidentity theft financial records Identity fraud credit report personal information financial institution monitor mail theft
- 23. Activity three: fill-in-the- blank 1. Check your _______________ to make sure nobody has used your credit card. 2. You must ____________________ your records on a regular basis. 3. Did you bring your passport and other important ________________ ? 4. I think I have been a victim of _________________ I have not received any mail for more than 5 days. This is not usual because I usually get mail at least every second day! 5. Your ____________________ may be affected by missed payments. documentcarelessidentity theft financial records Identity fraud credit report personal information financial institution monitor mail theft
- 24. Activity three: fill-in-the- blank 1. Check your _______________ to make sure nobody has used your credit card. 2. You must ____________________ your records on a regular basis. 3. Did you bring your passport and other important ________________ ? 4. I think I have been a victim of _________________ I have not received any mail for more than 5 days. This is not usual because I usually get mail at least every second day! 5. Your ____________________ may be affected by missed payments. documentcarelessidentity theft financial records Identity fraud credit report personal information financial institution monitor mail theft
- 25. Activity three: fill-in-the- blank 1. Check your _______________ to make sure nobody has used your credit card. 2. You must ____________________ your records on a regular basis. 3. Did you bring your passport and other important ________________ ? 4. I think I have been a victim of _________________ I have not received any mail for more than 5 days. This is not usual because I usually get mail at least every second day! 5. Your ____________________ may be affected by missed payments. documents carelessidentity theft financial records Identity fraud credit report personal information financial institution monitor mail theft
- 26. Activity three: fill-in-the- blank 1. Check your _______________ to make sure nobody has used your credit card. 2. You must ____________________ your records on a regular basis. 3. Did you bring your passport and other important ________________ ? 4. I think I have been a victim of _________________ I have not received any mail for more than 5 days. This is not usual because I usually get mail at least every second day! 5. Your ____________________ may be affected by missed payments. documents carelessidentity theft financial records Identity fraud credit report personal information financial institution monitor mail theft
- 27. Activity three: fill-in-the- blank 1. Check your _______________ to make sure nobody has used your credit card. 2. You must ____________________ your records on a regular basis. 3. Did you bring your passport and other important ________________ ? 4. I think I have been a victim of _________________ I have not received any mail for more than 5 days. This is not usual because I usually get mail at least every second day! 5. Your ____________________ may be affected by missed payments. documents carelessidentity theft financial records Identity fraud credit report personal information Financial institution monitor mail theft
- 28. Activity three: fill-in-the- blank 1. Remember that your ____________________ will never call you to get your personal information. 2. Why did you give out your _______________ over the phone? People can use that information in illegal ways! 3. Be careful with your wallet. You don’t want to a victim of _________________ . 4. I can’t believe I lost my passport! How could I be so _______________ ? 5. The bank just called me to tell that I missed a loan payment. The problem is that I didn’t take out a loan. I think I’ve become a victim of ___________________ . carelessidentity theft Identity fraud personal information Financial institution
- 29. Activity three: fill-in-the- blank 1. Remember that your ____________________ will never call you to get your personal information. 2. Why did you give out your _______________ over the phone? People can use that information in illegal ways! 3. Be careful with your wallet. You don’t want to a victim of _________________ . 4. I can’t believe I lost my passport! How could I be so _______________ ? 5. The bank just called me to tell that I missed a loan payment. The problem is that I didn’t take out a loan. I think I’ve become a victim of ___________________ . carelessidentity theft Identity fraud personal information financial institution
- 30. Activity three: fill-in-the- blank 1. Remember that your ____________________ will never call you to get your personal information. 2. Why did you give out your ______________________ over the phone? People can use that information in illegal ways! 3. Be careful with your wallet. You don’t want to a victim of _________________ . 4. I can’t believe I lost my passport! How could I be so _______________ ? 5. The bank just called me to tell that I missed a loan payment. The problem is that I didn’t take out a loan. I think I’ve become a victim of ___________________ . carelessidentity theft Identity fraud personal information financial institution
- 31. Activity three: fill-in-the- blank 1. Remember that your ____________________ will never call you to get your personal information. 2. Why did you give out your ______________________ over the phone? People can use that information in illegal ways! 3. Be careful with your wallet. You don’t want to a victim of _________________ . 4. I can’t believe I lost my passport! How could I be so _______________ ? 5. The bank just called me to tell that I missed a loan payment. The problem is that I didn’t take out a loan. I think I’ve become a victim of ___________________ . careless identity theft Identity fraud personal information financial institution
- 32. Activity three: fill-in-the- blank 1. Remember that your ____________________ will never call you to get your personal information. 2. Why did you give out your ______________________ over the phone? People can use that information in illegal ways! 3. Be careful with your wallet. You don’t want to a victim of _________________ . 4. I can’t believe I lost my passport! How could I be so _______________ ? 5. The bank just called me to tell that I missed a loan payment. The problem is that I didn’t take out a loan. I think I’ve become a victim of ___________________ . careless identity theft Identity fraud personal information financial institution
- 33. Activity three: fill-in-the- blank 1. Remember that your ____________________ will never call you to get your personal information. 2. Why did you give out your ______________________ over the phone? People can use that information in illegal ways! 3. Be careful with your wallet. You don’t want to a victim of _________________ . 4. I can’t believe I lost my passport! How could I be so _______________ ? 5. The bank just called me to tell that I missed a loan payment. The problem is that I didn’t take out a loan. I think I’ve become a victim of ___________________ . careless identity theft Identity fraud personal information financial institution
- 34. Let’s read a dialogue Activity 4
- 35. Listen to a dialogue: Johanna Margarita Johanna Margarita Johanna Margarita Johanna Margarita Johanna Wow! That was a great seminar, wasn’t it? It sure was. I learned so much! What was your favourite part? Hmmmmmm …… I think it was the part about the importance of being careful with our personal information. So true. We really must be so careful with our documents. No kidding. We sure don’t want to become a victim of identity theft or identity fraud. Hey! I had to step out during the part where the speaker was discussing the difference between identity theft and identity fraud. Can you fill me in on that? Sure. Identity theft is when someone steals your personal information. Identity fraud is when they actually use that information. Got it. That makes sense. We really need to be careful! Absolutely. We must not be careless with our personal information, and we must monitor our financial records on a regular basis.
- 36. Listen to a dialogue: Margarita Johanna Margarita Johanna Margarita Johanna Another point I heard that was so interesting was when he pointed out was that a financial institution would never call us to get our personal information. True. They already have all kinds of information about us, so they don’t need to call us for it. If your “bank” calls you for your birthdate, you can be sure it’s fraud! Yes. One thing I learned is that I really need to collect my mail everyday. You know, sometimes I go away for days at a time without worrying about my mail sitting in the mail box. From now on I will be sure to have a neighbour collect it for me. Great idea. You sure don’t want to become a victim of mail theft. Anyway, I have to go and check my credit report! Ok, I’ll see you later!
- 37. Activity 5 Let’s discuss identity fraud
- 38. A. What is identity fraud? • This is when your personal information is actually used by the person who stole it.
- 39. B. Identity Theft How can it happen?
- 40. How it can happen 1. Dumpster Diving Photo© by Blaine Roberts. Used with permission
- 41. How it can happen 2. Our own carelessness Photo© by Blaine Roberts. Used with permission
- 42. How it can happen 3. Car break-ins Image shared under CC0
- 43. How it can happen 4. Mail theft Photo© by Blaine Roberts. Used with permission
- 44. How it can happen 5. Financial institution fraud Photo© by Blaine Roberts. Used with permission
- 45. C. What kind of information is commonly stolen? Your full name Your date of birth Your social insurance number Your full address Your mother’s maiden name User names and passwords Driver’s license number Credit card information Bank account information Signature
- 46. One more thing! Photo© by Blaine Roberts. Used with permission
- 47. D. How is stolen information used? Access your bank accounts Open new back accounts Transfer account balances Apply for loans Make purchases Hide criminal activity Open new passports
- 48. E. What can we do to help ensure our personal information is not stolen?
- 49. 1. Monitor our records Photo© by Blaine Roberts. Used with permission
- 50. 2. Check our credit report for unusual activity Image shared under CC0
- 51. 3. We should Investigate further if ... 1. we receive phone calls from a collection agency about unfamiliar accounts 2. We unexpectedly get turned down for credit
- 52. F. How can we prevent Identity theft?
- 53. 1. Shred all personal documents Photo© by Blaine Roberts. Used with permission
- 54. 2. Monitor financial records Photo© by Blaine Roberts. Used with permission
- 55. 3. Do not give personal information over the phone Image shared under CC0
- 56. 4. Don’t be careless with your personal information Image shared under CC0
- 57. 5. Don’t carry too much personal information with you Photo© by Blaine Roberts. Used with permission
- 58. 6. Keep all personal information numbers in a safe place Never write them on the cards!
- 59. 7. When you change your address be sure to notify all your financial institutions Image shared under CC0
- 60. 8. Shield the ATM and swipe your own card! Photo© by Blaine Roberts. Used with permission
- 61. 9. Know when your credit card payments are due Image shared under CC0
- 63. Case Studies • Read each study and discuss • what mistake was made (if any) • What can be done now to fix the problem • What can be done to prevent identity theft
- 64. Case Study One: Miguel and his family are moving to a new house. They have many personal financial documents which they feel they no longer need. Miguel’s wife asks what they should do with the documents. Miguel suggests tearing them up and throwing them into the garbage.
- 65. Case Study Two: Samantha keeps all her pin numbers in her wallet. She has so many credit cards she cannot remember all the numbers.
- 66. Case Study Three: Su Jie’s “bank” called to confirm her address and bank account numbers. Su Jie felt comfortable giving her account number over the phone because the caller seemed to already know a lot about her. She assumed it really was a lady from the bank.
- 67. Case Study Four: Bob and Diane always had a good credit rating. One day they decided to apply for a small loan for a car. They were surprised when they got a call from the bank informing them that their application was declined.
- 68. Case Study Five: Kamaljit and Vera are very good friends. Vera has no money with her to buy medicine for her child. Vera asks Kamaljit if she could borrow her Debit card to buy the medicine. Kamaljit lends Vera her bank card and her pin number
- 69. Thanks for Attending! See you next time!