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Forum’s Principles of Learning2011
Today’s PresentersSimon Fowler, Senior Research and Development AssociateElizabeth Griep, Vice President, Advanced Workplace Learning, The Forum Corporation
Imagine
“Everything starts with your people.”		Jeff Bezos 		CEO, Amazon.com		from Uncommon Practice
AgendaTrends and best practices impacting the effectiveness of learning in today’s organizationsStrategies for successQ&A
PollWhat is the major role you play?Employment and RecruitingBenefitsLearning and DevelopmentStrategic PlanningConsultantOther (in chat, type in your response)
PollWhat industry are you in?Services (e.g. financial, insurance, healthcare)Sciences (e.g. pharma, biotech)TechnologyEducation (k-12, higher)GovernmentOther – in chat, type your response
What is the most important question you would like to have answered today?
Increasing ValueIncreased value over timeNoise/ Value lineVALUEReduced time to valueTIME
PollWhat is the  most pressing business issue that learning needs to address in your organization?Employee PerformanceEmployee RetentionRevenueCostsAgility
PollTo what extent are you achieving this result?To a great extentTo a very good extentTo a good extentTo a fair extentTo a poor extent
Workplace learning “The learning must be contextual, a way for individuals to see theirwork in relationship to the wholeorganization.” – George Siemens, Athabasca University
“The learning must be contextual, a way for individuals to see theirwork in relationship to the wholeorganization.” – George Siemens, Athabasca UniversityWorkplace learning
Workplace learning
Workplace learning
Workplace learning
Connecting Learning to StrategyBusiness   StrategyDevelopment Priorities
Connecting Learning to StrategyBusiness   StrategyDevelopment PrioritiesLearning SolutionsHR and Performance Support SystemsIntegrated StrategiesExperience-Based Learning
Classroom Learning
Technology-Based Learning
Action Learning
Feedback  and Assessments
Executive Coaching
External Education
Performance Management
Succession Planning
Recruitment and Hiring
Compensation
Knowledge ManagementWho Owns Learning?
Who Owns Learning?
Who Owns Learning?I have an intent to learn, on my own and with othersWe model and encourage learningWe drive and enable learning
Business   StrategyDevelopment PrioritiesLearning SolutionsHR and Performance Support SystemsIntegrated StrategiesExperience-Based Learning
Classroom Learning
Technology-Based Learning
Action Learning
Feedback  and Assessments
Executive Coaching
External Education
Performance Management
Succession Planning
Recruitment and Hiring
Compensation
Knowledge ManagementEffective ActionsResultsConnecting Learning to Strategy
The ObjectiveIncreased value over timeNoise/ Value lineVALUEReduced time to valueTIME
6 Principles of Workplace LearningLink learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media

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Principles of Learning

  • 2. Today’s PresentersSimon Fowler, Senior Research and Development AssociateElizabeth Griep, Vice President, Advanced Workplace Learning, The Forum Corporation
  • 4. “Everything starts with your people.” Jeff Bezos CEO, Amazon.com from Uncommon Practice
  • 5. AgendaTrends and best practices impacting the effectiveness of learning in today’s organizationsStrategies for successQ&A
  • 6. PollWhat is the major role you play?Employment and RecruitingBenefitsLearning and DevelopmentStrategic PlanningConsultantOther (in chat, type in your response)
  • 7. PollWhat industry are you in?Services (e.g. financial, insurance, healthcare)Sciences (e.g. pharma, biotech)TechnologyEducation (k-12, higher)GovernmentOther – in chat, type your response
  • 8. What is the most important question you would like to have answered today?
  • 9. Increasing ValueIncreased value over timeNoise/ Value lineVALUEReduced time to valueTIME
  • 10. PollWhat is the most pressing business issue that learning needs to address in your organization?Employee PerformanceEmployee RetentionRevenueCostsAgility
  • 11. PollTo what extent are you achieving this result?To a great extentTo a very good extentTo a good extentTo a fair extentTo a poor extent
  • 12. Workplace learning “The learning must be contextual, a way for individuals to see theirwork in relationship to the wholeorganization.” – George Siemens, Athabasca University
  • 13. “The learning must be contextual, a way for individuals to see theirwork in relationship to the wholeorganization.” – George Siemens, Athabasca UniversityWorkplace learning
  • 17. Connecting Learning to StrategyBusiness StrategyDevelopment Priorities
  • 18. Connecting Learning to StrategyBusiness StrategyDevelopment PrioritiesLearning SolutionsHR and Performance Support SystemsIntegrated StrategiesExperience-Based Learning
  • 22. Feedback and Assessments
  • 31. Who Owns Learning?I have an intent to learn, on my own and with othersWe model and encourage learningWe drive and enable learning
  • 32. Business StrategyDevelopment PrioritiesLearning SolutionsHR and Performance Support SystemsIntegrated StrategiesExperience-Based Learning
  • 36. Feedback and Assessments
  • 44. The ObjectiveIncreased value over timeNoise/ Value lineVALUEReduced time to valueTIME
  • 45. 6 Principles of Workplace LearningLink learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media
  • 46. 6 Principles of Workplace LearningLink learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media
  • 47. 6 Principles of Workplace LearningLink learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media
  • 48. 6 Principles of Workplace LearningLink learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media
  • 49. 6 Principles of Workplace LearningLink learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media
  • 50. 6 Principles of Workplace LearningLink learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media
  • 51. PollWhich of these principles presents the greatest challenge for your organization?Link learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media
  • 52. PollWhich Principle is missing in your learning solutions?Link learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media
  • 53. New Generation Leaders ProgramVarious topics linked to competenciesElectiveElectiveElectiveElectiveOne DayTwo DaysSenior Leader BriefingsLearning Event: Session TwoGroup Learning Event: Session One360° Online Competency-BasedAssessmentLearning Team ReconnectsSenior Leader Presence
  • 57. Future PlanningAcceleration Team ProcessAccelerated Application ofTools on Critical ProjectsLearning TeamsLearning TeamsCoaching On-Line Collaboration Site with: topic discussion threads, expert blogs, links to resources, connection to coaches
  • 58. 1. Link learning to value for the individual and the organizationVarious topics linked to competenciesElectiveElectiveElectiveElectiveTwo DaysGroup Learning Event: Session One360° Online Competency-BasedAssessmentAccelerated Application ofTools on Critical ProjectsLearning TeamsLearning Teams
  • 59. 2. Connect action and reflection in a continuous cycleSr. Leader Briefing: Generates Action and ReflectionTool Application to business issues: Action and ChallengeTool Application to business issues: Action and ChallengeCoaching: Reflection, Support and Challenge
  • 60. 3. Address learners’ attitudes and beliefs in addition to their behaviorsImmersion/ SimulationPresentationLarge Group DiscussionExampleSmall Group DiscussionReal PlayApplication Planning3434
  • 61. 4. Provide learners with a balance of challenge and supportTool Application –Communication – SupportCoaching
  • 62. 5. Create opportunities for participants to teach as well as learnOne DayOne DayAcceleration Team ProcessLearning Event: Session OneLearning Event: Session TwoLearning TeamsLearning TeamsLearning Team ReconnectsSenior Leader Presence
  • 67. Focus on Critical Leverage Points
  • 69. Concentrated Application of ToolsAccelerated Application ofTools on Critical ProjectsOngoing Line Manager Coaching and Follow-upOn-Line Collaboration Site with: topic discussion threads, expert blogs, links to resources, connection to coaches
  • 70. 6. Design and cultivate learning communities as well as learning mediaNew Generation LeadershipOn-Line Collaboration Site with: topic discussion threads, expert blogs, links to resources, connection to coaches
  • 71. 6 Principles of Workplace LearningLink learning to value for the individual and the organizationConnect action and reflection in a continuous cycleAddress learners’ attitudes and beliefs in addition to their behaviorsProvide learners with a balance of challenge and supportCreate opportunities for participants to teach as well as learnDesign and cultivate learning communities as well as learning media
  • 72. The Shifting Role of Learning and DevelopmentDevelop leaders as “leaders of people”Develop “leaders of learning” and as “cultivators of experience”
  • 73. The Shifting Role of Learning and DevelopmentDevelop leaders as “leaders of people”Develop “leaders of learning” and as “cultivators of experience”Enable knowledge sharing and access, and the distribution of expertiseBuild learning solutionsThe Shifting Role of Learning and DevelopmentDevelop “leaders of people”Develop “leaders of learning” and as “cultivators of experience”Enable knowledge sharing and access to expertiseBuild learning solutionsPromote learning as a critical tool for addressing strategic business issuesDeploy curricula and training programsFinal ThoughtsToday’s business speed and complexity requires more workplace learningLearners and leaders as well as L&D have an increased role in learningForum Principles of Workplace Learning apply more than everTechnology provides new ways to deploy and increase the effectiveness of learning over time
  • 75. Strategy. Accelerated.Forum mobilizes people to embrace the critical strategies of their organization and accelerate results. When you need to swiftly align your people to tackle an opportunity or tear down a roadblock, Forum is an essential business asset.www.forum.com800.FORUM.11Elizabeth.Griep@forum.comSimon.Fowler@forum.com