The document discusses the problem solving process and approach. It defines problem solving as overcoming difficulties to achieve goals. The process involves 6 sequential steps: 1) defining the problem, 2) analyzing the problem, 3) generating possible solutions, 4) analyzing solutions, 5) selecting and implementing the best solution, and 6) evaluating and revising the solution. It describes inductive and deductive approaches and discusses using problem solving skills in nursing to develop critical thinking and help patients.