SlideShare a Scribd company logo
3
Most read
9
Most read
11
Most read
PROBLEM SOLVING
By /
Mahmoud Shaqria
‫شقريه‬ ‫محمد‬ ‫محمود‬
:OUT LINE
1- Definition of Problem Solving:
2-Types of Problem
3-Importance of problem solving skills
4-Steps OF the Problem Solving cycle
DEFINITIONS
Thinking:
formation of a new mental representation through the
transformation of information by complex interaction of
the mental attributes of judging,abstracting, reasoning,
imagining, and problem solving.
• Problem Solving:
thinking directed toward the handling of a particular
situation involving both the formation of responses
and the selection among possible
responses.
:TYPES OF PROBLEMS
1-Defined problems –
*defined problems, as the name suggests, are those
problems which are not defined properly.
*These are the problems that do not have any clear
goals, or information, or solution paths, or any clear
expected solutions. In defined problems, it is not clear
what information one should start from.
*It is also not clear when the solution has been
reached, or what rules apply in finding out
that solution.
2-Well-Defined problems –
*Well- defined problems, in contrast, are those in which all
the aspects of the problem are clearly laid out.
*These problems have specific goals, clearly defined
solution paths, and clear expected solutions.
*Well defined problems generally present with a small set of
information from where one can start, and often come with a
set of rules or guidelines to abide by while working towards a
goal
IMPORTANCE OF PROBLEM SOLVING SKILLS
1-Make the impossible possible. Knowledge alone is not the
key to solving problems but rather, complimenting it with
systematic problem solving approaches makes the difference.
This helps individuals and organizations overcome perilous
challenges.
Noticed, recognized, and appreciated.
2-Makes you a stand out.
People are trained to do the usual. They have
acquired skills and knowledge in what they do.
However, people can hardly solve problems
when they are unexpected or unprecedented
ones. If you become a regular problem solver at
your workplace, you are easily
3-Increased confidence. No matter where you work or
what your profession is, having the ability to solve problems
will boost your confidence level. Because you are sure of
your ability to solve problems, you don’t spend time worrying
about what you will do if a problem should arise.
STEPS OF THE PROBLEM SOLVING CYCLE
*The Problem-Solving Cycle includes the following:steps
1-Problem Identification
2-Problem Definition and Representation
3-Strategy Formulation
4-Organization of Information
5-Resource Allocation
6-Monitoring
7-Evaluation
1. Problem Identification
– We have to recognize that we have a goal or that the
solution we had in mind does not work
2. Problem definition and representation
– We have to define and represent the problem well
enough to understand how to solve it
3. Strategy Formation
– We have to plan a strategy for solving the problem
which may involve
• Analysis – breaking down the whole of a complex
problem into manageable elements
• Synthesis – putting together various elements to arrange
them into something useful
• Divergent thinking – you try to generate a diverse
assortment of possible alternative solutions to a problem
• Convergent thinking – you narrow down the multiple
possibilities to converge on a single, best answer
4. Organization of Information
– You have to organize the available information in a way
that enables you to implement the strategy
– You organize the information strategically, finding a the
most suitable representation
5. Resource Allocation
– We have limited resources (time, money, equipment,
space,…)
– We have to decide how much we want to invest into the
problem solving
6. Monitoring
– It is necessary to monitor the process of solving the problem
to make sure that we are getting closer to the goal
– We need to reassess what we are doing to be able to
compensate for possible flaws
7. Evaluation
– You need to evaluate your solution after you have finished
– New problems can be recognized, the problem may be
redefined, new strategies may come to light, and new
resources may become available
Problem solving

More Related Content

PPTX
Concept of motivation
PPTX
JOB STRESS
PPTX
Motivation
PPTX
Motivation
PPT
Motivation
PPT
PPTX
PPTX
Motivation (final ppt)
Concept of motivation
JOB STRESS
Motivation
Motivation
Motivation
Motivation (final ppt)

What's hot (20)

PPT
Organizational stress
PPTX
Discipline
PPTX
Psychology unit III- thinking
PPT
-Morale.ppt
PPT
Decision making
PPTX
Theories of management
PPTX
intelligence- meaning, types, factors, theories
PPTX
Learning ppt
PPT
Motivation in management
PPTX
Mental health and mental hygiene
PPTX
Personality
PPTX
Personality and its type
PPTX
Aptitude
PPSX
Problem solving
PDF
Thinking and reasoning
PPTX
Personality and four stages of personality development
PDF
Learning
PPTX
Basic human needs and dynamics of human behavior for nursing students
PPTX
Psychology unit iv -stress
Organizational stress
Discipline
Psychology unit III- thinking
-Morale.ppt
Decision making
Theories of management
intelligence- meaning, types, factors, theories
Learning ppt
Motivation in management
Mental health and mental hygiene
Personality
Personality and its type
Aptitude
Problem solving
Thinking and reasoning
Personality and four stages of personality development
Learning
Basic human needs and dynamics of human behavior for nursing students
Psychology unit iv -stress
Ad

Similar to Problem solving (20)

PPTX
Problem Solving & Decision Making Training.pptx
PPTX
Training on Problem Solving Skills
PPTX
Unit VI. 6. 6 A PROBLEM SOVING, DEFINITION, STEPS INVOLVED IN PROBLEM SOLVIN...
PPTX
Unit VI. 6. 6 A PROBLEM SOVING, DEFINITION, STEPS INVOLVED IN PROBLEM SOLVIN...
PPTX
Making and problem solving skills-Akram Jabar Najim
DOCX
7 step Problem solving cycle project report
PPT
Problem Solving In Project Management
PPTX
Problem solving
PDF
Problem Solving - Concepts and Approach for Systems and Strategies
PPTX
Problem solving
PPTX
Problem Solving Tips in our everyday life
PPTX
Problem solving
PDF
Decision making , problem solving skills- Akram Jabar Najim
PPTX
Problem solving
PPT
Chapter-11.-Problem-solving-creativity_2.0 (1).ppt
PPTX
lec1.pptx.pptx
PDF
Problem solving & decision making
PPT
Power point on creative problem solving
PPTX
Problem Solving
PPTX
Chapter ii
Problem Solving & Decision Making Training.pptx
Training on Problem Solving Skills
Unit VI. 6. 6 A PROBLEM SOVING, DEFINITION, STEPS INVOLVED IN PROBLEM SOLVIN...
Unit VI. 6. 6 A PROBLEM SOVING, DEFINITION, STEPS INVOLVED IN PROBLEM SOLVIN...
Making and problem solving skills-Akram Jabar Najim
7 step Problem solving cycle project report
Problem Solving In Project Management
Problem solving
Problem Solving - Concepts and Approach for Systems and Strategies
Problem solving
Problem Solving Tips in our everyday life
Problem solving
Decision making , problem solving skills- Akram Jabar Najim
Problem solving
Chapter-11.-Problem-solving-creativity_2.0 (1).ppt
lec1.pptx.pptx
Problem solving & decision making
Power point on creative problem solving
Problem Solving
Chapter ii
Ad

More from Mahmoud Shaqria (20)

PPTX
Talents management
PPTX
Shared governance
PPTX
Procuring and sustaining resources
PPTX
Patient centered care
DOCX
Organizational support
PPTX
Organizational justice
PPTX
Mobilizing resources
DOCX
Management & leadership
PPTX
Entrepreneurship
PPTX
Critical thinking and decision making
DOC
Quality measurement tools
PPTX
Qaulity improvement
PPTX
Benchmarking in healthcare
PPTX
Authors of quality
PPTX
Cultural diversity in healthcare
PPTX
Power& politics in health service
PPTX
Over view of health care organization
DOCX
Organizational behavior
PPTX
Organization development
PPT
Nursing care delivery system
Talents management
Shared governance
Procuring and sustaining resources
Patient centered care
Organizational support
Organizational justice
Mobilizing resources
Management & leadership
Entrepreneurship
Critical thinking and decision making
Quality measurement tools
Qaulity improvement
Benchmarking in healthcare
Authors of quality
Cultural diversity in healthcare
Power& politics in health service
Over view of health care organization
Organizational behavior
Organization development
Nursing care delivery system

Recently uploaded (20)

PPTX
Trichuris trichiura infection
PPTX
AI_in_Pharmaceutical_Technology_Presentation.pptx
PPTX
PE and Health 7 Quarter 3 Lesson 1 Day 3,4 and 5.pptx
PPT
Recent advances in Diagnosis of Autoimmune Disorders
PPTX
Galactosemia pathophysiology, clinical features, investigation and treatment ...
PPTX
community services team project 2(4).pptx
PPTX
Nursing Care Aspects for High Risk newborn.pptx
PPT
Microscope is an instrument that makes an enlarged image of a small object, t...
PDF
Priorities Critical Care Nursing 7th Edition by Urden Stacy Lough Test Bank.pdf
PPTX
Bronchial_Asthma_in_acute_exacerbation_.pptx
PDF
Dermatology diseases Index August 2025.pdf
PPTX
NUTRITIONAL PROBLEMS, CHANGES NEEDED TO PREVENT MALNUTRITION
PDF
2E-Learning-Together...PICS-PCISF con.pdf
PDF
Selvita_Development-Strategy-2022-2025.pdf
PPTX
HEMODYNAMICS - I DERANGEMENTS OF BODY FLUIDS.pptx
PPTX
Genaralised anxiety disorder presentation
PPTX
BLS, BCLS Module-A life saving procedure
PPTX
COMMUNICATION SKILSS IN NURSING PRACTICE
PPT
KULIAH UG WANITA Prof Endang 121110 (1).ppt
PPTX
Current Treatment Of Heart Failure By Dr Masood Ahmed
Trichuris trichiura infection
AI_in_Pharmaceutical_Technology_Presentation.pptx
PE and Health 7 Quarter 3 Lesson 1 Day 3,4 and 5.pptx
Recent advances in Diagnosis of Autoimmune Disorders
Galactosemia pathophysiology, clinical features, investigation and treatment ...
community services team project 2(4).pptx
Nursing Care Aspects for High Risk newborn.pptx
Microscope is an instrument that makes an enlarged image of a small object, t...
Priorities Critical Care Nursing 7th Edition by Urden Stacy Lough Test Bank.pdf
Bronchial_Asthma_in_acute_exacerbation_.pptx
Dermatology diseases Index August 2025.pdf
NUTRITIONAL PROBLEMS, CHANGES NEEDED TO PREVENT MALNUTRITION
2E-Learning-Together...PICS-PCISF con.pdf
Selvita_Development-Strategy-2022-2025.pdf
HEMODYNAMICS - I DERANGEMENTS OF BODY FLUIDS.pptx
Genaralised anxiety disorder presentation
BLS, BCLS Module-A life saving procedure
COMMUNICATION SKILSS IN NURSING PRACTICE
KULIAH UG WANITA Prof Endang 121110 (1).ppt
Current Treatment Of Heart Failure By Dr Masood Ahmed

Problem solving

  • 1. PROBLEM SOLVING By / Mahmoud Shaqria ‫شقريه‬ ‫محمد‬ ‫محمود‬
  • 2. :OUT LINE 1- Definition of Problem Solving: 2-Types of Problem 3-Importance of problem solving skills 4-Steps OF the Problem Solving cycle
  • 3. DEFINITIONS Thinking: formation of a new mental representation through the transformation of information by complex interaction of the mental attributes of judging,abstracting, reasoning, imagining, and problem solving. • Problem Solving: thinking directed toward the handling of a particular situation involving both the formation of responses and the selection among possible responses.
  • 4. :TYPES OF PROBLEMS 1-Defined problems – *defined problems, as the name suggests, are those problems which are not defined properly. *These are the problems that do not have any clear goals, or information, or solution paths, or any clear expected solutions. In defined problems, it is not clear what information one should start from. *It is also not clear when the solution has been reached, or what rules apply in finding out that solution.
  • 5. 2-Well-Defined problems – *Well- defined problems, in contrast, are those in which all the aspects of the problem are clearly laid out. *These problems have specific goals, clearly defined solution paths, and clear expected solutions. *Well defined problems generally present with a small set of information from where one can start, and often come with a set of rules or guidelines to abide by while working towards a goal
  • 6. IMPORTANCE OF PROBLEM SOLVING SKILLS 1-Make the impossible possible. Knowledge alone is not the key to solving problems but rather, complimenting it with systematic problem solving approaches makes the difference. This helps individuals and organizations overcome perilous challenges. Noticed, recognized, and appreciated.
  • 7. 2-Makes you a stand out. People are trained to do the usual. They have acquired skills and knowledge in what they do. However, people can hardly solve problems when they are unexpected or unprecedented ones. If you become a regular problem solver at your workplace, you are easily
  • 8. 3-Increased confidence. No matter where you work or what your profession is, having the ability to solve problems will boost your confidence level. Because you are sure of your ability to solve problems, you don’t spend time worrying about what you will do if a problem should arise.
  • 9. STEPS OF THE PROBLEM SOLVING CYCLE *The Problem-Solving Cycle includes the following:steps 1-Problem Identification 2-Problem Definition and Representation 3-Strategy Formulation 4-Organization of Information 5-Resource Allocation 6-Monitoring 7-Evaluation
  • 10. 1. Problem Identification – We have to recognize that we have a goal or that the solution we had in mind does not work 2. Problem definition and representation – We have to define and represent the problem well enough to understand how to solve it
  • 11. 3. Strategy Formation – We have to plan a strategy for solving the problem which may involve • Analysis – breaking down the whole of a complex problem into manageable elements • Synthesis – putting together various elements to arrange them into something useful • Divergent thinking – you try to generate a diverse assortment of possible alternative solutions to a problem • Convergent thinking – you narrow down the multiple possibilities to converge on a single, best answer
  • 12. 4. Organization of Information – You have to organize the available information in a way that enables you to implement the strategy – You organize the information strategically, finding a the most suitable representation 5. Resource Allocation – We have limited resources (time, money, equipment, space,…) – We have to decide how much we want to invest into the problem solving
  • 13. 6. Monitoring – It is necessary to monitor the process of solving the problem to make sure that we are getting closer to the goal – We need to reassess what we are doing to be able to compensate for possible flaws 7. Evaluation – You need to evaluate your solution after you have finished – New problems can be recognized, the problem may be redefined, new strategies may come to light, and new resources may become available