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Solving problems
Problem solving  speaking and listening classes
Speaking & listening
Speaking is the delivery of language through the mouth and many parts
of our body, including the lungs, vocal tract, vocal chords, tongue, teeth
and lips.
Listening is the process of receiving language by ears as messages
to make respond by using mouth to another listener.
How to solve a problem in your class?
There are some processes:
 Play a video or dialogue audio and students need to identify
the problem let them try to figure the solution
 During students working on groups, go around each group
and listen to them. Does everyone participant?
 Ask open- end questions to let students wondering and ask
you more explanation
 Try to let your students increase their observations and
creative skills.
Note:
1. keep in your mind the goal of problem-solving
are creating an environment that supports
problem-solving and intent to engage students in
the process.
2. Don’t worry about whether or not your students
are solving all the problems correctly or
completely. Are your students engaged? Are they
all participating? Are they asking questions?
Listening Activities
Opening account dialogue
https://www.youtube.com/watch?v=UX1MdxnIPvw
Customer Employee
1. good morning.
2. I want open an
account, please
3. Yes.
4. I am looking to
have checking and
saving accounts.
5. Student
6. here it is.
7. here it is.
8. okay.
9. Imm, $ 300
10. No Sir, you did a
great job. Thanks a
lot. Have a good day.
1. good morning. What Can I help you with?
2. Yeah, sure. Do you bring your identity
documents?
4. First of all, what type of account you are
looking for?
5. ok, Are you student or employee?
6. ok, let’s start with your state ID and
Driver License.
7. Cool, now I need your social security
number, please.
8. ok, we offer for students checking and
saving accounts without any charge
monthly. Would you mind to sign here and
your card password?
9. How much would you like to deposit to
activate your account?
10. Sounds good, here is your card, and you
can use it at any time. Your account number
is: 535990. Is there anything else I can help
you with?
11. You two
What "pre-listening" and "post-listening"
questions would you ask?
1. Did you open an account by
using your second language?
2. Do you like open account
online or face to face? Why?
3. How often are you visiting
bank per week?
4. Any tragedy or funny story
happened with you at any
bank?
Pre-listening questions
1. How much the short dialogue is
similar to the real conversation?
Why?
2. Do you the employee speak slang or
standard?
3. What is your perspective on it?
Post-listening questions
How would you explain the use of fillers, slang, false
starts (you know, you see) if the conversation contains
such elements?
Teaching both standard and slang ways are necessary.
Students are facing many problems with their daily life. Students
should notice the popular slangs by the native speaker and explore
the meaning of words. During classroom period, a teacher should
explain some slangs to avoid students are not understanding. There
are two options for teachings slang for students. Firstly, teacher
knowledge. Secondly, using some sources such as books, websites,
or using technology in the classroom.
What activities would you use to teaching the conversation?
1. Speaking activities before and after listening to the
conversation.
2. Listening to the dialogue two times
3. Working on group of two students and switch the
speakers in conversation.
Speaking activities
C. What oral skills must a student possess in order to
take part in a class and/or group discussion?
Students’ role interaction in class is very important. To participant
in class successfully, students need many things:
 To prepare themselves for class, they read their textbook.
 Writing notes about something they didn’t understand.
 Learning new vocabularies that are related to the new chapter
 Explain their ideas or perspective
 Asking questions in the classroom in cases they didn’t
understand some points
 They should feel confident in order to participant in class
whether individuals or in groups.
What phrases must they know?
• knowing the basic common phrases for communication skills.
• They should know how to ask by using “Wh” questions?
• Knowing some common American phrases or idioms.
How would you teach them these skills? These
phrases?
• Using many Techniques to support teachings such as
videos, Google images, and Ted.com
• Provided some time by end of class for any students
have questions
• Using handouts to help students for more explanation
and clarification.
• Focusing on visuals learning more than hearing.
Problem solving  speaking and listening classes

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Problem solving speaking and listening classes

  • 3. Speaking & listening Speaking is the delivery of language through the mouth and many parts of our body, including the lungs, vocal tract, vocal chords, tongue, teeth and lips. Listening is the process of receiving language by ears as messages to make respond by using mouth to another listener.
  • 4. How to solve a problem in your class? There are some processes:  Play a video or dialogue audio and students need to identify the problem let them try to figure the solution  During students working on groups, go around each group and listen to them. Does everyone participant?  Ask open- end questions to let students wondering and ask you more explanation  Try to let your students increase their observations and creative skills.
  • 5. Note: 1. keep in your mind the goal of problem-solving are creating an environment that supports problem-solving and intent to engage students in the process. 2. Don’t worry about whether or not your students are solving all the problems correctly or completely. Are your students engaged? Are they all participating? Are they asking questions?
  • 8. Customer Employee 1. good morning. 2. I want open an account, please 3. Yes. 4. I am looking to have checking and saving accounts. 5. Student 6. here it is. 7. here it is. 8. okay. 9. Imm, $ 300 10. No Sir, you did a great job. Thanks a lot. Have a good day. 1. good morning. What Can I help you with? 2. Yeah, sure. Do you bring your identity documents? 4. First of all, what type of account you are looking for? 5. ok, Are you student or employee? 6. ok, let’s start with your state ID and Driver License. 7. Cool, now I need your social security number, please. 8. ok, we offer for students checking and saving accounts without any charge monthly. Would you mind to sign here and your card password? 9. How much would you like to deposit to activate your account? 10. Sounds good, here is your card, and you can use it at any time. Your account number is: 535990. Is there anything else I can help you with? 11. You two
  • 9. What "pre-listening" and "post-listening" questions would you ask?
  • 10. 1. Did you open an account by using your second language? 2. Do you like open account online or face to face? Why? 3. How often are you visiting bank per week? 4. Any tragedy or funny story happened with you at any bank? Pre-listening questions 1. How much the short dialogue is similar to the real conversation? Why? 2. Do you the employee speak slang or standard? 3. What is your perspective on it? Post-listening questions
  • 11. How would you explain the use of fillers, slang, false starts (you know, you see) if the conversation contains such elements? Teaching both standard and slang ways are necessary. Students are facing many problems with their daily life. Students should notice the popular slangs by the native speaker and explore the meaning of words. During classroom period, a teacher should explain some slangs to avoid students are not understanding. There are two options for teachings slang for students. Firstly, teacher knowledge. Secondly, using some sources such as books, websites, or using technology in the classroom.
  • 12. What activities would you use to teaching the conversation? 1. Speaking activities before and after listening to the conversation. 2. Listening to the dialogue two times 3. Working on group of two students and switch the speakers in conversation.
  • 14. C. What oral skills must a student possess in order to take part in a class and/or group discussion? Students’ role interaction in class is very important. To participant in class successfully, students need many things:  To prepare themselves for class, they read their textbook.  Writing notes about something they didn’t understand.  Learning new vocabularies that are related to the new chapter  Explain their ideas or perspective  Asking questions in the classroom in cases they didn’t understand some points  They should feel confident in order to participant in class whether individuals or in groups.
  • 15. What phrases must they know? • knowing the basic common phrases for communication skills. • They should know how to ask by using “Wh” questions? • Knowing some common American phrases or idioms.
  • 16. How would you teach them these skills? These phrases? • Using many Techniques to support teachings such as videos, Google images, and Ted.com • Provided some time by end of class for any students have questions • Using handouts to help students for more explanation and clarification. • Focusing on visuals learning more than hearing.