Process model
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The document outlines a process for designing, implementing, measuring, and modifying an employee recognition program. It involves the following phases: 1) Management commitment and assessment to identify objectives and desired behaviors; 2) Design process and methodology to create the program; 3) Technical solution where the program design is configured; 4) Program build including marketing communications and going live; 5) Metrics evaluation to calculate return on investment; and 6) Program modification based on evaluation results. The goal is to recognize employees and influence behaviors to meet critical business objectives.
Process model
- 1. View as slide show. Click to begin animation. (Note: For demonstration purposes, this slide has been animated to run automatically. Typically, the presenter would manually click through the process in each phase as he/she is presenting. ) D E S I G N I M P L E M E N T M E A S U R E Management Commitment & Assessment Design Process & Methodology Technical Solution Program Build Marketing Communications Metrics Evaluation Program Modification • Gap Analysis • SWOT • Baseline • Mission, Vision, & Core Values • Critical Objectives • Prevailing Themes • Business Objectives/Emplo yee Behaviors • Participant Formula • Budget Analysis • Design Program • Early Engagement • Total Vision Recognition • FANS • Lifestyles| INSPIRATION • Safety Recognition Program • Configure Program Design • Custom Programming • Gifts • Web Content • Notification Content • Testing • Identity Target Audience(s) • Determine Vehicles • Create Messages • Conduct Training • Go Live • Calculate ROI • Isolate the Effects of the Program • Convert Data to Monetary Values • Measure against Baseline to determine ROI • Generate Impact Study • Modify Critical Business Objectives with Desired Employee Behaviors • Update Initiatives (+/-) • Customizations
- 2. Management Commitment & Assessment Design Process & Methodology Technical Solution Program Build Marketing Communications Metrics Evaluation Program Modification • Gap Analysis • SWOT • Baseline • Mission, Vision, & Core Values • Critical Objectives • Prevailing Themes • Business Objectives/Emplo yee Behaviors • Participant Formula • Budget Analysis • Design Program • Early Engagement • Total Vision Recognition • FANS • Lifestyles| INSPIRATION • Safety Recognition Program • Configure Program Design • Custom Programming • Gifts • Web Content • Notification Content • Testing • Identity Target Audience(s) • Determine Vehicles • Create Messages • Conduct Training • Go Live • Calculate ROI • Isolate the Effects of the Program • Convert Data to Monetary Values • Measure against Baseline to determine ROI • Generate Impact Study • Modify Critical Business Objectives with Desired Employee Behaviors • Update Initiatives (+/-) • Customizations