This document provides an overview of the project flow in the IT/software industry. It defines key terms like IT, software, project, product, and application. It describes the roles of various stakeholders in a project, including the client, vendor, business development team, business analyst, project manager, system analyst, developers, testers, release management, implementation, and support. It explains the responsibilities and interactions between these roles and groups over the course of a project from its initiation to delivery and support.