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Protecting Your IT Investments
How You Invest In Technology May
Change Your Business
Session Overview
•
    How did we get
    here
•
    How is Technology
    an Investment?
•
    Understanding
    Investment with
    Valuation
•
    Managing Risk
•
    Future Trends
Topic 1:
The Basis for
Technology as
Investment
Technology Is Business
Topic:

What is an Investment?

n   in·vest verb (used with object)
    n   to put (money) to use, by purchase
        or expenditure, in something
        offering potential profitable returns,
        as interest, income, or appreciation
        in value.
    n   to use (money), as in accumulating
        something: to invest large sums in
        books.
    n   to use, give, or devote (time, talent,
        etc.), as for a purpose or to achieve
        something: He invested a lot of time
        in helping children.
    n   to furnish with power, authority,
        rank, etc.: The Constitution invests
Topic:

Determine the Value

n You      must first understand if it is valuable
    n   All technology is not valuable

n   There are 5 types of value
    n   Financial Value
    n   Constituent Value
    n   Reuse Value
    n   Indirect: Industry Value
    n   Indirect: Political and Cultural Value
Topic:

Profit is the Most Important
Value in Corporations
n In the private sector for technology to be an
  investment it must generate profit
n Profit
       is aggregate revenue minus aggregate
  expenses over a set time period
n Have     you ever measured the profit you create?
Topic:

Constituent Value Most
Important in
Governments/NGOs
n In the public sector technology must generate
  constituent (citizen, member, etc) value
n Constituent  value is a measurable quantity of
  improvement of some variable important to an
  individual or group
n Example:  Voting machines make voting easier by a
  specific amount
Topic:

Protecting Investment

n The    three most important architect skills
  n   You must define or know the strategy and goals of your
      organization (business fundamental skills)
  n   You must calculate what is or isn’t an investment
      (valuation skills)
  n   You must calculate your exposure to risk (risk
      management skills)
Topic 2:
Managing
Technology
Investment Using
Understanding Technology
Common Valuation Techniques
Introduction
Introduction

strategy [ˈstrætɪdʒɪ]
n pl -gies

   1. skillful use of a stratagem
   2. a plan, method, or series of maneuvers or
      stratagems for obtaining a specific goal or result
Topic:
Creating Artifacts that Describe Technology
Strategy
n   Technology Strategy: a plan for achieving a goal using, or
    related to, technology

n   A Business Goal:
    n   Positively impacts the organization
    n   Is specific
    n   Can be measured
    n   Involves one or more organization groups
Introduction
Topic:
Valuation is Essential


n   Technology accounts for 50+% of capital expenditures

n   Maintenance spend is directly proportional to how we make
    technology investment decisions.

n   The language of business is financial.
Topic:
Valuation is Essential


n   Valuation is about decisions to invest or not

n   It must be combined with project valuations

n   In depth valuations require some hard work

n   Valuation in technology has limits especially where returns are
    non-financial

n   An active ‘network’ of architects doing technology valuation
    creates a huge opportunity for any company
Topic:
Valuation is Essential


n   Technology as investment is a very early field that needs
    significant research

n   The difference is the stock market
    n   Compare the stock impact of a 100 million investment in a new
        factory to a $100 million investment in a data center
    n   Finance knows how to calculate Return on Equity, Profit Margin,
        Operating Margin, Increased Sales, etc in the former case
    n   Analysts know how to modify stock estimates and buy/sell ratings
        based on this information
    n   The market only treats the later as a depreciable asset even if the
        applications in the data center generate significant profit
Topic:
Valuation is Essential


n   Technologists are best positioned to understand the financial
    and value implications of investment

n   Even simple cost benefit tradeoff analysis would have a huge
    impact in capex and maintenance spend
Topic:
Valuation is Essential


n   Valuation techniques are used to understand the impact of
    decisions

n   For example should we invest in a new manufacturing plant?
    n   What is the length of the project?
    n   How much will it cost?
    n   What will be the returns?
    n   How do we measure the returns?
    n   How does the capacity impact sales, operations, share-holder price?

n   Valuation techniques either demonstrate the effectiveness of a
    particular investment or they allow for common comparison
Topic:
Valuation is Essential


n   Valuation techniques must be used carefully

n   Specifically the goals of the valuation and the available data
    affect what valuation mechanism to use

n   Comparing a list of projects in a portfolio for potential net
    income is different from understanding their impact on
    overhead cost ratio
Introduction

n   Common Valuation Tools – CBA,ROI, NPV, TCO

n   Advanced Valuation Methods – DCF, Real Options
    Pricing
Topic:
Valuation is Essential


n   A significant amount of valuation is basic math
    n   Add up the benefits
    n   Add up the costs
    n   Subtract costs from benefits = return



n   After sufficient practice much of valuation and it’s impact to the
    architect job is stable
    n   Run NPV calculations on potential technology on projects in upper
        30% of desirability
    n   Keep track of CBA on decisions made at the project level
Topic:
Valuation is Essential


n   The hardest part of valuation techniques are deciding on inputs
    n   Example: Understanding discount rate to use for NPV calculation

n   Technology valuation is limited by available financial options
    n   Many advanced capital valuation techniques involve market options
        for calculation such as bond issuance

n   Valuation can become an endless search much like analysis-
    paralysis
    n   You may do a simple Cost Benefit Analysis then realize you need to
        adjust benefit estimates using time value of money, etc. etc.
Topic:
Valuation is Essential


n   Believe it or not you make up a lot when using valuation
    techniques

n   Example
    n   listing benefits in CBA requires significant guesswork as to what will
        or won’t occur when the project delivers

n   It gets worse when the benefit of the project is non-financial
    such as constituent value or reuse.

n   Valuation techniques can be used in conjunction with each
    other
Topic:
Valuation is Essential


n   Valuation outputs have an impact on common business metrics
    n   Example: if project X adds significantly to overhead it will impact the
        companies operating margin (gross margin – overhead cost ratio)

n   Understanding and actively contributing the valuation
    discussion is a function of technology as business

n   Clearly communicate in terms of business impacts (customer,
    product, finance, market, operations or sales related)
Topic:
Valuation is Essential
Topic 2:
Common
Valuation
Lesson 2: Valuing Technology
Techniques
Topic:
Common Valuation Techniques


n   Valuation techniques are ubiquitous in finance and include a
    huge array of options

n   The most common techniques are
    n   CBA – Cost Benefit Analysis
    n   NPV – Net Present Value
    n   ROR (ROI) – Rate of Return (Return on Investment)
Topic:
Common Valuation Techniques




From The Economic Benefits of Enterprise Architecture, Jaap Schekkerman
Topic:
Common Valuation Techniques


n   Cost Benefit Analysis is
    n   A generalization for any valuation technique
    n   The simplest of all valuation techniques

n   CBA is the simplest and therefore easiest to manipulate of any
    of the techniques

n   Requires all costs and benefits be described in a common unit
    of measure in the same time period (time value of money)
    n   Normally money
Topic:
Common Valuation Techniques



n   CBA calculation involves:
    n   Adding up all of the listed costs to obtain total costs
    n   Adding up all of the listed benefits to obtain total benefits
    n   Subtracting costs from benefits
Topic:
Common Valuation Techniques



n   CBA calculation involves:
    n   Adding up all of the listed costs to obtain total costs
    n   Adding up all of the listed benefits to obtain total benefits
    n   Subtracting costs from benefits
Topic:
Common Valuation Techniques



n   CBA calculation involves:
    n   Adding up all of the listed costs to obtain total costs
    n   Adding up all of the listed benefits to obtain total benefits
    n   Subtracting costs from benefits
Topic:
Common Valuation Techniques


n   Tom has to decide whether to switch to a new persistence
    mechanism or keep the existing model
Topic:
Common Valuation Techniques
Topic:
Advanced Valuation Techniques


n   Discounted Cash Flow

n   Real Options Pricing

n   Technology risk calculations and financial offset (market based)
Topic:

Engagement Maturity Model

n   Assess your organization against value delivery


n   Ensure you architects are functioning as a team


n   Grow your program through stable phases of
    architecture


n   4 levels
    n   None
    n   Repeatable
    n
Topic:

Maturity Categories

Engagement           Shareholder            Shareholder            Technology          Technology
                     Investment             Value                  Costs               Value
Architect            Shareholder            Level of shareholder   Cost of             The calculation,
interaction with     awareness and          value created.         maintenance and     amounts and
enterprise.          active investment in                          new development     reporting of
Specialization and   technology as a                               including all       technology
activity adoption.   profit center.                                elements related    contribution to
                                                                   to Technology       shareholder value.
                                                                   Value.


Project &            Strategy               Partner                Org                 Governance
Program              Integration            Ecosystem              Satisfaction
Success
The methodology      The amount of          The amount and type    Organizational      The ongoing
by which projects    inclusion of           of inclusion in        awareness and       management of
are measured for     architecture and IT    technology in          rating of           execution against
success and the      in strategy planning   partner value and      technology          strategic goals.
relationship to      and delivery.          integration.           support of
technology value.                                                  business
                                                                   objectives and
                                                                   direct support of
                                                                   their roles.
Topic 3:
Calculating
Business Risk
Lesson 3: Preparing for
Investment Prioritization
Topic:
Calculating Business Risk
Risk: The effect of uncertainty on objectives, whether positive or negative
Topic:
Calculating Business Risk
Basic risk management activities include:
n   Define a Risk Management Communication Plan –
    understand how risks will be tracked and communicated to
    the stakeholders

n   Identify Risks – continually refine the list of risks and seek
    input from everyone involved to help identify risks

n   Prioritize Risks – determine which risks are the most
    important to address

n   Define Risk Management Strategies – working in priority
    order, identify one or more strategies for each risk identified,
    and assign responsibility for the resulting tasks

n   Work the plan – track the status of the risks and the plans
Topic:
Calculating Business Risk

Four basic strategies to manage any risk:
n   Risk Transference – transfer the risk to another party. This is
    typically done with contracts or insurance
n   Risk Avoidance – reduce the probability that the loss
    associated with a risk will occur
n   Loss Minimization – minimize the effect of a loss associated
    with a risk
n   Loss Acceptance – accept the loss associated with a risk and
    have contingency plans in place
Topic:
Calculating Business Risk

n   Uncertainty is a fact of life!
n   Systematically identify things
    that could go wrong on the
    project
n   Use a formal process to
    determine the potential
    negative effects of each risk
    and a strategy for mitigation
Topic:
Calculating Business Risk
Topic:
Calculating Business Risk

  Use the following Microsoft Excel templates:
  n   P&L template
  n   Project Prioritization Spreadsheet
  n   Project Evaluation Template
  n   Project Prioritization Template
  n   Risk Analysis Template
  n   Risk Table Template
  n   Risk Log Template
Module Key
Points
•   Map the
    Technology
    Strategy to the
    Business
•   Value an
    Architecture
•   Prepare for
    Investment
    Prioritization
•   Create P&L
    Statements for a
    Project

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Protecting your IT investments "How you Invest In Technology May Change Your Business"

  • 1. Protecting Your IT Investments How You Invest In Technology May Change Your Business
  • 2. Session Overview • How did we get here • How is Technology an Investment? • Understanding Investment with Valuation • Managing Risk • Future Trends
  • 3. Topic 1: The Basis for Technology as Investment Technology Is Business
  • 4. Topic: What is an Investment? n in·vest verb (used with object) n to put (money) to use, by purchase or expenditure, in something offering potential profitable returns, as interest, income, or appreciation in value. n to use (money), as in accumulating something: to invest large sums in books. n to use, give, or devote (time, talent, etc.), as for a purpose or to achieve something: He invested a lot of time in helping children. n to furnish with power, authority, rank, etc.: The Constitution invests
  • 5. Topic: Determine the Value n You must first understand if it is valuable n All technology is not valuable n There are 5 types of value n Financial Value n Constituent Value n Reuse Value n Indirect: Industry Value n Indirect: Political and Cultural Value
  • 6. Topic: Profit is the Most Important Value in Corporations n In the private sector for technology to be an investment it must generate profit n Profit is aggregate revenue minus aggregate expenses over a set time period n Have you ever measured the profit you create?
  • 7. Topic: Constituent Value Most Important in Governments/NGOs n In the public sector technology must generate constituent (citizen, member, etc) value n Constituent value is a measurable quantity of improvement of some variable important to an individual or group n Example: Voting machines make voting easier by a specific amount
  • 8. Topic: Protecting Investment n The three most important architect skills n You must define or know the strategy and goals of your organization (business fundamental skills) n You must calculate what is or isn’t an investment (valuation skills) n You must calculate your exposure to risk (risk management skills)
  • 9. Topic 2: Managing Technology Investment Using Understanding Technology Common Valuation Techniques
  • 11. Introduction strategy [ˈstrætɪdʒɪ] n pl -gies 1. skillful use of a stratagem 2. a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result
  • 12. Topic: Creating Artifacts that Describe Technology Strategy n Technology Strategy: a plan for achieving a goal using, or related to, technology n A Business Goal: n Positively impacts the organization n Is specific n Can be measured n Involves one or more organization groups
  • 14. Topic: Valuation is Essential n Technology accounts for 50+% of capital expenditures n Maintenance spend is directly proportional to how we make technology investment decisions. n The language of business is financial.
  • 15. Topic: Valuation is Essential n Valuation is about decisions to invest or not n It must be combined with project valuations n In depth valuations require some hard work n Valuation in technology has limits especially where returns are non-financial n An active ‘network’ of architects doing technology valuation creates a huge opportunity for any company
  • 16. Topic: Valuation is Essential n Technology as investment is a very early field that needs significant research n The difference is the stock market n Compare the stock impact of a 100 million investment in a new factory to a $100 million investment in a data center n Finance knows how to calculate Return on Equity, Profit Margin, Operating Margin, Increased Sales, etc in the former case n Analysts know how to modify stock estimates and buy/sell ratings based on this information n The market only treats the later as a depreciable asset even if the applications in the data center generate significant profit
  • 17. Topic: Valuation is Essential n Technologists are best positioned to understand the financial and value implications of investment n Even simple cost benefit tradeoff analysis would have a huge impact in capex and maintenance spend
  • 18. Topic: Valuation is Essential n Valuation techniques are used to understand the impact of decisions n For example should we invest in a new manufacturing plant? n What is the length of the project? n How much will it cost? n What will be the returns? n How do we measure the returns? n How does the capacity impact sales, operations, share-holder price? n Valuation techniques either demonstrate the effectiveness of a particular investment or they allow for common comparison
  • 19. Topic: Valuation is Essential n Valuation techniques must be used carefully n Specifically the goals of the valuation and the available data affect what valuation mechanism to use n Comparing a list of projects in a portfolio for potential net income is different from understanding their impact on overhead cost ratio
  • 20. Introduction n Common Valuation Tools – CBA,ROI, NPV, TCO n Advanced Valuation Methods – DCF, Real Options Pricing
  • 21. Topic: Valuation is Essential n A significant amount of valuation is basic math n Add up the benefits n Add up the costs n Subtract costs from benefits = return n After sufficient practice much of valuation and it’s impact to the architect job is stable n Run NPV calculations on potential technology on projects in upper 30% of desirability n Keep track of CBA on decisions made at the project level
  • 22. Topic: Valuation is Essential n The hardest part of valuation techniques are deciding on inputs n Example: Understanding discount rate to use for NPV calculation n Technology valuation is limited by available financial options n Many advanced capital valuation techniques involve market options for calculation such as bond issuance n Valuation can become an endless search much like analysis- paralysis n You may do a simple Cost Benefit Analysis then realize you need to adjust benefit estimates using time value of money, etc. etc.
  • 23. Topic: Valuation is Essential n Believe it or not you make up a lot when using valuation techniques n Example n listing benefits in CBA requires significant guesswork as to what will or won’t occur when the project delivers n It gets worse when the benefit of the project is non-financial such as constituent value or reuse. n Valuation techniques can be used in conjunction with each other
  • 24. Topic: Valuation is Essential n Valuation outputs have an impact on common business metrics n Example: if project X adds significantly to overhead it will impact the companies operating margin (gross margin – overhead cost ratio) n Understanding and actively contributing the valuation discussion is a function of technology as business n Clearly communicate in terms of business impacts (customer, product, finance, market, operations or sales related)
  • 26. Topic 2: Common Valuation Lesson 2: Valuing Technology Techniques
  • 27. Topic: Common Valuation Techniques n Valuation techniques are ubiquitous in finance and include a huge array of options n The most common techniques are n CBA – Cost Benefit Analysis n NPV – Net Present Value n ROR (ROI) – Rate of Return (Return on Investment)
  • 28. Topic: Common Valuation Techniques From The Economic Benefits of Enterprise Architecture, Jaap Schekkerman
  • 29. Topic: Common Valuation Techniques n Cost Benefit Analysis is n A generalization for any valuation technique n The simplest of all valuation techniques n CBA is the simplest and therefore easiest to manipulate of any of the techniques n Requires all costs and benefits be described in a common unit of measure in the same time period (time value of money) n Normally money
  • 30. Topic: Common Valuation Techniques n CBA calculation involves: n Adding up all of the listed costs to obtain total costs n Adding up all of the listed benefits to obtain total benefits n Subtracting costs from benefits
  • 31. Topic: Common Valuation Techniques n CBA calculation involves: n Adding up all of the listed costs to obtain total costs n Adding up all of the listed benefits to obtain total benefits n Subtracting costs from benefits
  • 32. Topic: Common Valuation Techniques n CBA calculation involves: n Adding up all of the listed costs to obtain total costs n Adding up all of the listed benefits to obtain total benefits n Subtracting costs from benefits
  • 33. Topic: Common Valuation Techniques n Tom has to decide whether to switch to a new persistence mechanism or keep the existing model
  • 35. Topic: Advanced Valuation Techniques n Discounted Cash Flow n Real Options Pricing n Technology risk calculations and financial offset (market based)
  • 36. Topic: Engagement Maturity Model n Assess your organization against value delivery n Ensure you architects are functioning as a team n Grow your program through stable phases of architecture n 4 levels n None n Repeatable n
  • 37. Topic: Maturity Categories Engagement Shareholder Shareholder Technology Technology Investment Value Costs Value Architect Shareholder Level of shareholder Cost of The calculation, interaction with awareness and value created. maintenance and amounts and enterprise. active investment in new development reporting of Specialization and technology as a including all technology activity adoption. profit center. elements related contribution to to Technology shareholder value. Value. Project & Strategy Partner Org Governance Program Integration Ecosystem Satisfaction Success The methodology The amount of The amount and type Organizational The ongoing by which projects inclusion of of inclusion in awareness and management of are measured for architecture and IT technology in rating of execution against success and the in strategy planning partner value and technology strategic goals. relationship to and delivery. integration. support of technology value. business objectives and direct support of their roles.
  • 38. Topic 3: Calculating Business Risk Lesson 3: Preparing for Investment Prioritization
  • 39. Topic: Calculating Business Risk Risk: The effect of uncertainty on objectives, whether positive or negative
  • 40. Topic: Calculating Business Risk Basic risk management activities include: n Define a Risk Management Communication Plan – understand how risks will be tracked and communicated to the stakeholders n Identify Risks – continually refine the list of risks and seek input from everyone involved to help identify risks n Prioritize Risks – determine which risks are the most important to address n Define Risk Management Strategies – working in priority order, identify one or more strategies for each risk identified, and assign responsibility for the resulting tasks n Work the plan – track the status of the risks and the plans
  • 41. Topic: Calculating Business Risk Four basic strategies to manage any risk: n Risk Transference – transfer the risk to another party. This is typically done with contracts or insurance n Risk Avoidance – reduce the probability that the loss associated with a risk will occur n Loss Minimization – minimize the effect of a loss associated with a risk n Loss Acceptance – accept the loss associated with a risk and have contingency plans in place
  • 42. Topic: Calculating Business Risk n Uncertainty is a fact of life! n Systematically identify things that could go wrong on the project n Use a formal process to determine the potential negative effects of each risk and a strategy for mitigation
  • 44. Topic: Calculating Business Risk Use the following Microsoft Excel templates: n P&L template n Project Prioritization Spreadsheet n Project Evaluation Template n Project Prioritization Template n Risk Analysis Template n Risk Table Template n Risk Log Template
  • 45. Module Key Points • Map the Technology Strategy to the Business • Value an Architecture • Prepare for Investment Prioritization • Create P&L Statements for a Project