PSA for smarties
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This document outlines a public service agreement for Smarties, detailing the responsibilities and expectations of the parties involved. It emphasizes the need for cooperation and clarity in delivering services, while also addressing guidelines and usability standards. The agreement aims to facilitate effective communication and accountability among stakeholders.
PSA for smarties
- 1. public service agreement for smarties PS A 1
- 2. PSA - what’s in a name PS it’s A = se an PU rv ice agr B Un th eem LIC fo e rtu pu ent S ≠ na bl de ER ic te is scri VI ly en bin C PS tit g Ea led w A g so to hat ree th kin m e d ent ag pu PU of re bl BL em ic en ne ve IC t is rg se all et rv st ice a :( bo o ag ut kn re ow e wh m en at t th is public service agreement for smarties april 2010 2
- 3. Ess enti ally Let’s agree 2 pa a PS A is one rties an a g reem poli ent her/ tica betw abin lly ele his c een the othe et & cted serv r ap :am ants poin inist adm inist in th ted/ er & ratio e public hire n serv d: civ Mat ice il chin exp ecte g fun whil e de d re ding resu scrib sults with lts ing with the dist path deliv inct tow erab ly id ards les a enti thos nd m fiab e How le m ever easu ilest rem o ... ents nes, public service agreement for smarties april 2010 3
- 4. Not to agree pu blic So T it’ s NO use eca ent ly b em imp gre es ut s IS a aus B re c l o in t he n on t to d a ( eve ut wh abo e of nt) s me ca gree d isa nce que nse ne g co is By o in no lly us a a ctu the eer st n :( to it z atio ani for smarties org public service agreement april 2010 4
- 5. So Almost entirely unlike ... it’s sim NO an ply yw b T ay eca a c e t ont No us is r he rac rtie t it a pa (S rea sa be LA ls erv re no ob ca us ) ice te qu im ject e th lev al po ive e rta s w po el nt hic litic tha h ag nt a are l sid ree he ve e h on ry as me es cl ot nt inc ear he lud ly m r m ed uc otiv in h m es the o & PS re A public service agreement for smarties april 2010 5
- 6. Before the final countdown TOtory tive n para ac w pre ith doires ds w wn nt qu un ou t): re e ro C r tiv nt do t a (st sulta C ou me nt co n g& ree ag & nin r ea tives ith liste OM i cl c res bje ther w F R e qu s, o ge ): r one s, to e & from the art est nt ltativ res (st il t m reme nsu edu on asu co roc me s on ory p to n e liat ess lear rul ci din & on O rea nly c T u art : req ults s ire ope st d) s n ss re re t(e cu u s e fut di th for public service agreement for smarties april 2010 6
- 7. Usability 2.0 as a guideline Re ally nee t min ds ake in of m to iste r, le ulti acco the adi ple us unt th pub ng e e offi rs & ple lic, cer Try out ase s, . .. & let cha nge sab U ? all :) ility sta nd use rs k 2.0 pro in t for v he now w a rem ide c pro ons ces here use ove u iste s; the use r be ndu nt d y cau e st und lan g se res esign wh ers uage of un s to th to ile tand; all u certa e init link ser inty iati i sc the ves ng to an ; con wit oth ten h cle er d tw ithi ar c ocs n lue & s to public service agreement for smarties april 2010 7