Energy Data and Benchmarking
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The document discusses Puget Sound Energy's (PSE) benchmarking system for providing energy usage data to large commercial customers. It notes that Washington state and Seattle laws require certain large buildings to disclose usage data. PSE's initial benchmarking system, built in 2009, was limited and did not meet customer needs. Over 2,000 customers have used it but are dissatisfied with its limitations. PSE is now working on a new Benchmarking 2.0 system to better meet customer and regulatory needs by providing automated, ongoing access to data while protecting privacy. Challenges include identifying building types and ownership using utility data.
Energy Data and Benchmarking
- 1. Energy Data and Benchmarking Chris Thompson Market Manager, Customer Solutions October 25, 2012
- 2. PSE Service Territory Washington’s largest and oldest energy utility, serving more than 1 million electric customers and 750,000 natural gas customers.
- 3. Benchmarking Laws § State of Washington Law § Passed in 2009, implementation in 2010 § 10k sf buildings § Disclosure requirement § City of Seattle Law § Passed in 2009, implementation in 2011 § 20k sf buildings (includes multifamily) § Disclosure AND reporting requirement § Outreach to affected buildings (10,000) § Penalties § Similar to New York City 3
- 4. PSE’s Benchmarking System § Built in 2009 § Not much known about demand § WUTC not involved § Built to comply with specific benchmarking laws § Stakeholders not involved § 9 months to build, built by IT & consultants § Interface is contained within Portfolio Manager § Customer receives: § One-time 24 month upload § Aggregate consumption data § No cost data 4
- 5. Using PSE’s Benchmarking System § First setup buildings in Portfolio Manager § Need all meter numbers and last 4 account #s § Signed form IF § Four or less tenants with PSE accounts § Five + tenants = no forms § Minimum 1-2 day turnaround § 0.5 FTE assigned, assists customers with account setup and use of system 5
- 6. Webpage with Information & Guides 6
- 7. Results § Demand – YES! § Over 2,000 participants since inception § Has exposed the demand for consumption data from customers § Satisfaction – NO! § A lot of data collection for the customer § Want a subscription service § Want cost data (and get it elsewhere) § Want individual meter data § Want it to be automated § Don’t want to fill out any forms § Customers want a simple, easy, one-time process with PSE’s help! 7
- 8. PSE Benchmarking 2.0 § Retooling our energy data strategy and offerings § Targeting the new Portfolio Manager launch in 2013 § Goals: § Develop tools that meet customer needs § Protect customer privacy § Update laws and policies to reflect modern business practices § Be in compliance § Look beyond benchmarking § Link up with our energy efficiency programs 8
- 9. Challenges § We don’t know what a building is § We’re getting requests from people who aren’t necessarily our customers § Laws may be out-of-date or conflicting 9