Psychometric tests:
Preparation and why
there’s nothing to fear
by Heidi Nicholson, Richmond Solutions and
Stephenie Curnock, Amber Occupational Psychology Solutions




Let’s begin >>



          PERSONAL CAREER ADVOCATES

   R
          RICHMOND
                                                             +44 (0)20 8835 7082
   S




                                                             info@richmondsolutions.co.uk
                                                             richmondsolutions.co.uk
Be yourself...
There’s a lot less to remember
                             .

In our time we have been asked by friends, “so how do I make        A recent CIPD survey showed that 35% of
myself look really good in these tests?” The spur for the           businesses now use a combination of interviews and
question is invariably that someone has been confronted by          psychometrics when recruiting for a role and research
having to do psychometric tests for the first time. They are an     suggests that this combined approach increases the
unknown, and as a result the people posing the question are         likelihood of employing the best candidate.
fearful that the tests will reveal a side to their character they   Psychometrics are typically used to corroborate other
would rather not discuss or, worse still, that they will not be     parts of the selection procedure, not supersede it.
offered the job on the strength of performance in the tests
alone.                                                              The second bit of good news is
                                                                    that effective preparation
Psychometrics assessments fall in to two main categories –          can help.
aptitude tests, which assess cognitive capacity such as numerical
and verbal reasoning ability, and personality questionnaires
which assess behavioural and motivation characteristics.

The first bit of good news is that it is highly unlikely that you
will lose a job opportunity on the strength of the psychometric
tests alone.




           PERSONAL CAREER ADVOCATES

   R
           RICHMOND
   S




                                                                                                                            BACK   HOME   NEXT
Improving your performance
on aptitude tests
Aptitude Tests comprise of multiple choice               Therefore with several factors different affecting      shown to reduce errors made when completing
questions, each question having one correct answer.      performance on aptitude tests, the strategies you       subsequent tests. Reducing test anxiety means there
They are designed to measure an individual’s             employ to help you perform at your best will largely    is more ‘mental energy’ available during the test for
capacity to think logically and solve problems           depend on the time you have before the test. It may     reasoning activities rather than being wasted on
independent of prior knowledge (such as abstract         not be practical or possible to change your             emotional worry. Feedback on relative strengths and
reasoning tests) and the capacity to learn from past     educational background in the short term, however       areas of weakness from practicing tests can also help
experiences and apply this to new situations (such       there is always benefit in the medium term to ditch     to target your energies beforehand so that you
as numerical reasoning and verbal reasoning tests).      the calculator and complete lots of Sudoku puzzles      focus your preparation on the areas where you need
When assessments are conducted scores are                or crosswords in order to exercise those critical       to.
derived for actual ability (as opposed to ability        reasoning skills or brush up on the mental
relative to other candidates) and are established by     arithmetic. However if the test is looming and you’re   By practising these
comparing scores to a “norm group”. A norm group         short on preparation time, in the short term,           tests, not only will you
consists of scores collected from a comparison           practicing actual psychometric test under similar       increase your
group of individuals of a similar level of attainment.   test conditions presents the best gains in helping      confidence when it
                                                         you to perform at your best.                            comes to the real
In the case of aptitude assessments, research                                                                    thing, but you will be
indicates that several factors influence performance     Research has also indicated that practice with high     able to develop your
on these tests - such as level of attainment and the     quality test materials in a similar form these tests    test-taking strategies
recency of completing formal education, the              are delivered (e.g. timed and online) also helps to     and, having gained an
frequency of using critical reasoning skills on a day    reduce test anxiety. Test anxiety is made up of         insight into your
to day basis, previous experience of taking              several factors – such as emotional worry,              performance, work on
psychometric tests and familiarity with the types of     unfamiliarity and lack of confidence. Reducing test     improving your results.
questions and information these tests include.           anxiety through practice and feedback has been


           PERSONAL CAREER ADVOCATES

   R
           RICHMOND
   S




                                                                                                                                     BACK      HOME        NEXT
Improving your performance
in personality profiling
Alongside the ability based test, the other major        how their motives and talents may interact with         your answers and to what extent you have tried to
part of psychometric assessment is personality           other factors such as the organisation’s culture, key   present a favourable impression. With so many
profiling. This is conducted through completion of a     aspects of the job and the working environment.         integral checks, trying to present a certain image can
questionnaire (usually online these days) followed up    This all helps to determine the potential               result in a confused or distorted profile and will act
by an interview or feedback session.                     performance and competency in the role.                 as ‘red flags’ to the trained eye. So when answering
                                                                                                                 personality questionnaires, it is always best to
Personality assessment helps to establish a profile of   Where ability tests have clear ‘right’ and ‘wrong’      answer honestly based on accurate self-reflection of
individual behavioural preferences, needs and talents.   answers, this is not so with personality assessments,   your typical behaviours.
This can include motivation and perceived                so you can’t necessarily ‘improve’ your performance.
effectiveness and, since these are self-report           However in the case of personality assessments it is
questionnaires, it is important that the data gathered   rather a situation of gaining a greater insight into
is validated through discussion with an individual       your own strengths and limitations through prior
who is trained to accurately interpret the profile       self-reflection in order to help you prepare for your
(such as a Psychologist). Personality questionnaires     feedback session or interview.
are considered to be fair and objective tools with an
established reputation for predicting performance.       It is important to point out that when responding to
                                                         personality questionnaires don’t try to second guess
Situational factors may impact on a personality          what you should say: much research has been
profile and the feedback session can help establish      carried out into response styles. The more robust
why an individual has responded in a particular way.     and reputable assessments have now incorporated
The root cause can then be identified and discussed.     multiple checks to measure response styles
Profiling provides an interviewing panel with a          throughout the questionnaire. These response style
deeper understanding of what drives a person and         scales measure how consistent you have been in


           PERSONAL CAREER ADVOCATES

   R
           RICHMOND
   S




                                                                                                                                     BACK       HOME        NEXT
The benefits for preparing
for these tests
▪ Gaining an understanding of how different               ▪ Developing strategies to address likely areas of   ▪ Understanding the structure for challenging and
  behaviours, needs, motives and preferences might          limitation - demonstrating strength of character     questioning the findings of personality profiling
  interact with aspects of an organisation’s culture,       and self-awareness to an employer.                   during feedback.
  the job and the work environment.
                                                          ▪ Being prepared for what aspects of your            ▪ Getting an insight into how personality profiling
▪ Being aware of key factors that are likely to inhibit     personality a psychologist may be particularly       can influence questions asked at the interview
  or enhance your success in a particular role.             interested in.                                       stage, so that you are as prepared as possible to
                                                                                                                 face any panel.
▪ Being aware of the pitfalls of attempting to
  second-guess desired traits in a personality
  questionnaire.

▪ Understanding your strengths and how to use
  them to the full.

▪ Being aware of the pitfalls of ‘overplaying’ certain
  key strengths and how to reduce their potential
  negative impacts.




           PERSONAL CAREER ADVOCATES

   R
           RICHMOND
   S




                                                                                                                                   BACK       HOME        NEXT
Conclusion

There is really no mystery to psychometric
assessment.You may hear that preparation is not
effective but research has shown that several
factors contribute to effective performance and
practice can help. Being prepared can not only
improve your familiarity and reduce errors but will
increase your confidence. Since they are an
increasingly popular part of selection processes,
being prepared for them is an important part of
the job hunting process.




          PERSONAL CAREER ADVOCATES

   R
          RICHMOND
   S




                                                      BACK   HOME   NEXT
Some of the most commonly used tests:
Personality Profiling
• Wave® Professional Styles and Wave®                    • OPQ32r® (SHL)                                     • 16PF® (OPP) measures 16 traits that describe
  Focus Styles (Saville Consulting)                        provides detailed information on 32 specific        and predict a person's behaviour in a variety of
  is a powerful measurement of personality. It             personality characteristics which support           contexts. It looks as an individual’s whole
  measures an individual’s motives, talents,               performance on key job competencies and is          personality, revealing potential, capacity to sustain
  preferred culture and competency potential in a          designed solely for use in a business               performance, and helping identify development
  single questionnaire. It enables employers to            environment. It measures aspects of behaviour       needs.
  look at an individual’s job fit and organisation fit     crucial to performance potential which cannot
  and provides information on factors that                 be identified through other means, such as a CV
  enhance and limit performance. The profile is            or an interview. It offers a clear, simple
  split into 4 clusters, and provides detail in up to      framework for understanding the impact of
  108 different facets. The Wave® Focus Styles is a        personality on job performance.
  shorter version of the Wave® Professional Styles
  questionnaire.

• NEO PI-R™ (Hogrefe)
  is a highly-regarded, well-researched assessment
  of personality. It concisely measures the five
  major domains of personality (the five factor
  model) along with traits or facets that define
  each domain.




           PERSONAL CAREER ADVOCATES

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           RICHMOND
   S




                                                                                                                                    BACK        HOME        NEXT
Some of the most commonly used tests:
Ability/Aptitude tests
• Saville Consulting Aptitude                            • SHL Verify™ is a range of online
  Assessments includes a range of tests for                (unsupervised) ability tests which are followed
  Directors, Managers, Graduates and                       up by a short (supervised) verification test at an
  Professionals designed to measure different              interview or assessment centre. The tests
  aspects of an individual’s aptitude. These tests         measure an individual’s ability to evaluate the
  come in a variety of formats (online and hard            logic of various kinds of argument presented in
  copy) and assess an individual’s ability to evaluate     written form, the ability to draw inferences and
  complex written information, evaluate numerical          understand the relationships between various
  data and evaluate processes represented through          concepts independent of acquired and the
  diagrams. Some tests also include information on         ability to make correct decisions or inferences
  test taking style including accuracy, speed and          from numerical or statistical data set in a realistic
  caution.                                                 workplace context. The Verify™ item bank
                                                           creates unique online tests for every test taker,
• Watson-Glaser Critical Thinking                          improving security and reducing the risk of
  Appraisal assesses an individual’s critical              cheating.
  thinking skills relevant to problem solving and
  decision making. This includes the ability to
  define and select relevant information to solve
  problems, recognise assumptions, evaluate
  arguments, formulate and select relevant
  hypotheses, judge inferences and draw valid
  conclusions.




           PERSONAL CAREER ADVOCATES

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                                                                                                                   BACK   HOME   NEXT
Some of the most commonly used tests:
AbilityTests (continued)
• Leadership Judgment Indicator                        • ABLE® Series tests (OPP) are based on
  (Hogrefe) provides valuable insight into the           real-life scenarios and work simulations. They
  relative leadership strengths and provides an          measure an individual's potential to learn a given
  assessment of the degree to which the leader           task, adapt to changing work environments and
  can flex away from his or her preferred style to       their ability to handle future work challenges.
  the most appropriate one for the particular            These tests are used to supplement information
  situation. It is a scenario-based assessment which     about and individual’s past experience based on
  measures an individual’s preferred style in            evidence collected from the interview and or
  addition to how well the individual understands        CV.
  the importance of sometimes behaving against
  their preferred style.

• Scenarios Assessing Managerial
  Judgement (SHL) comes in three editions,
  Graduate, Managerial and Executive. The test
  measures an individual’s ability to weigh up real-
  life situations and decide on appropriate and
  effective ways of handling them. The test
  provides an overall rating of managerial
  judgement which is also broken down into key
  components including Managing Objectives,
  People Management and Reputation
  Management.


           PERSONAL CAREER ADVOCATES

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           RICHMOND
   S




                                                                                                              BACK   HOME   NEXT
Richmond Solutions offer psychometric familiarisation as one
    of their services. For further details, please contact Heidi
    Nicholson,Partner at info@richmondsolutions.co.uk

    If you would like a free review of your CV or LinkedIn profile,
    please contact us via our website.

    For updates from Richmond Solutions follow us onTwitter
    @richmondsol and join our LinkedIn group.

    With regular updates and information always appearing on
    our blog,why not come and take a look



    PERSONAL CAREER ADVOCATES

R
    RICHMOND
                                                              +44 (0)20 8835 7082
S




                                                              info@richmondsolutions.co.uk
                                                              richmondsolutions.co.uk

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Psychometrics - Why there's nothing to fear

  • 1. Psychometric tests: Preparation and why there’s nothing to fear by Heidi Nicholson, Richmond Solutions and Stephenie Curnock, Amber Occupational Psychology Solutions Let’s begin >> PERSONAL CAREER ADVOCATES R RICHMOND +44 (0)20 8835 7082 S info@richmondsolutions.co.uk richmondsolutions.co.uk
  • 2. Be yourself... There’s a lot less to remember . In our time we have been asked by friends, “so how do I make A recent CIPD survey showed that 35% of myself look really good in these tests?” The spur for the businesses now use a combination of interviews and question is invariably that someone has been confronted by psychometrics when recruiting for a role and research having to do psychometric tests for the first time. They are an suggests that this combined approach increases the unknown, and as a result the people posing the question are likelihood of employing the best candidate. fearful that the tests will reveal a side to their character they Psychometrics are typically used to corroborate other would rather not discuss or, worse still, that they will not be parts of the selection procedure, not supersede it. offered the job on the strength of performance in the tests alone. The second bit of good news is that effective preparation Psychometrics assessments fall in to two main categories – can help. aptitude tests, which assess cognitive capacity such as numerical and verbal reasoning ability, and personality questionnaires which assess behavioural and motivation characteristics. The first bit of good news is that it is highly unlikely that you will lose a job opportunity on the strength of the psychometric tests alone. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 3. Improving your performance on aptitude tests Aptitude Tests comprise of multiple choice Therefore with several factors different affecting shown to reduce errors made when completing questions, each question having one correct answer. performance on aptitude tests, the strategies you subsequent tests. Reducing test anxiety means there They are designed to measure an individual’s employ to help you perform at your best will largely is more ‘mental energy’ available during the test for capacity to think logically and solve problems depend on the time you have before the test. It may reasoning activities rather than being wasted on independent of prior knowledge (such as abstract not be practical or possible to change your emotional worry. Feedback on relative strengths and reasoning tests) and the capacity to learn from past educational background in the short term, however areas of weakness from practicing tests can also help experiences and apply this to new situations (such there is always benefit in the medium term to ditch to target your energies beforehand so that you as numerical reasoning and verbal reasoning tests). the calculator and complete lots of Sudoku puzzles focus your preparation on the areas where you need When assessments are conducted scores are or crosswords in order to exercise those critical to. derived for actual ability (as opposed to ability reasoning skills or brush up on the mental relative to other candidates) and are established by arithmetic. However if the test is looming and you’re By practising these comparing scores to a “norm group”. A norm group short on preparation time, in the short term, tests, not only will you consists of scores collected from a comparison practicing actual psychometric test under similar increase your group of individuals of a similar level of attainment. test conditions presents the best gains in helping confidence when it you to perform at your best. comes to the real In the case of aptitude assessments, research thing, but you will be indicates that several factors influence performance Research has also indicated that practice with high able to develop your on these tests - such as level of attainment and the quality test materials in a similar form these tests test-taking strategies recency of completing formal education, the are delivered (e.g. timed and online) also helps to and, having gained an frequency of using critical reasoning skills on a day reduce test anxiety. Test anxiety is made up of insight into your to day basis, previous experience of taking several factors – such as emotional worry, performance, work on psychometric tests and familiarity with the types of unfamiliarity and lack of confidence. Reducing test improving your results. questions and information these tests include. anxiety through practice and feedback has been PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 4. Improving your performance in personality profiling Alongside the ability based test, the other major how their motives and talents may interact with your answers and to what extent you have tried to part of psychometric assessment is personality other factors such as the organisation’s culture, key present a favourable impression. With so many profiling. This is conducted through completion of a aspects of the job and the working environment. integral checks, trying to present a certain image can questionnaire (usually online these days) followed up This all helps to determine the potential result in a confused or distorted profile and will act by an interview or feedback session. performance and competency in the role. as ‘red flags’ to the trained eye. So when answering personality questionnaires, it is always best to Personality assessment helps to establish a profile of Where ability tests have clear ‘right’ and ‘wrong’ answer honestly based on accurate self-reflection of individual behavioural preferences, needs and talents. answers, this is not so with personality assessments, your typical behaviours. This can include motivation and perceived so you can’t necessarily ‘improve’ your performance. effectiveness and, since these are self-report However in the case of personality assessments it is questionnaires, it is important that the data gathered rather a situation of gaining a greater insight into is validated through discussion with an individual your own strengths and limitations through prior who is trained to accurately interpret the profile self-reflection in order to help you prepare for your (such as a Psychologist). Personality questionnaires feedback session or interview. are considered to be fair and objective tools with an established reputation for predicting performance. It is important to point out that when responding to personality questionnaires don’t try to second guess Situational factors may impact on a personality what you should say: much research has been profile and the feedback session can help establish carried out into response styles. The more robust why an individual has responded in a particular way. and reputable assessments have now incorporated The root cause can then be identified and discussed. multiple checks to measure response styles Profiling provides an interviewing panel with a throughout the questionnaire. These response style deeper understanding of what drives a person and scales measure how consistent you have been in PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 5. The benefits for preparing for these tests ▪ Gaining an understanding of how different ▪ Developing strategies to address likely areas of ▪ Understanding the structure for challenging and behaviours, needs, motives and preferences might limitation - demonstrating strength of character questioning the findings of personality profiling interact with aspects of an organisation’s culture, and self-awareness to an employer. during feedback. the job and the work environment. ▪ Being prepared for what aspects of your ▪ Getting an insight into how personality profiling ▪ Being aware of key factors that are likely to inhibit personality a psychologist may be particularly can influence questions asked at the interview or enhance your success in a particular role. interested in. stage, so that you are as prepared as possible to face any panel. ▪ Being aware of the pitfalls of attempting to second-guess desired traits in a personality questionnaire. ▪ Understanding your strengths and how to use them to the full. ▪ Being aware of the pitfalls of ‘overplaying’ certain key strengths and how to reduce their potential negative impacts. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 6. Conclusion There is really no mystery to psychometric assessment.You may hear that preparation is not effective but research has shown that several factors contribute to effective performance and practice can help. Being prepared can not only improve your familiarity and reduce errors but will increase your confidence. Since they are an increasingly popular part of selection processes, being prepared for them is an important part of the job hunting process. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 7. Some of the most commonly used tests: Personality Profiling • Wave® Professional Styles and Wave® • OPQ32r® (SHL) • 16PF® (OPP) measures 16 traits that describe Focus Styles (Saville Consulting) provides detailed information on 32 specific and predict a person's behaviour in a variety of is a powerful measurement of personality. It personality characteristics which support contexts. It looks as an individual’s whole measures an individual’s motives, talents, performance on key job competencies and is personality, revealing potential, capacity to sustain preferred culture and competency potential in a designed solely for use in a business performance, and helping identify development single questionnaire. It enables employers to environment. It measures aspects of behaviour needs. look at an individual’s job fit and organisation fit crucial to performance potential which cannot and provides information on factors that be identified through other means, such as a CV enhance and limit performance. The profile is or an interview. It offers a clear, simple split into 4 clusters, and provides detail in up to framework for understanding the impact of 108 different facets. The Wave® Focus Styles is a personality on job performance. shorter version of the Wave® Professional Styles questionnaire. • NEO PI-R™ (Hogrefe) is a highly-regarded, well-researched assessment of personality. It concisely measures the five major domains of personality (the five factor model) along with traits or facets that define each domain. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 8. Some of the most commonly used tests: Ability/Aptitude tests • Saville Consulting Aptitude • SHL Verify™ is a range of online Assessments includes a range of tests for (unsupervised) ability tests which are followed Directors, Managers, Graduates and up by a short (supervised) verification test at an Professionals designed to measure different interview or assessment centre. The tests aspects of an individual’s aptitude. These tests measure an individual’s ability to evaluate the come in a variety of formats (online and hard logic of various kinds of argument presented in copy) and assess an individual’s ability to evaluate written form, the ability to draw inferences and complex written information, evaluate numerical understand the relationships between various data and evaluate processes represented through concepts independent of acquired and the diagrams. Some tests also include information on ability to make correct decisions or inferences test taking style including accuracy, speed and from numerical or statistical data set in a realistic caution. workplace context. The Verify™ item bank creates unique online tests for every test taker, • Watson-Glaser Critical Thinking improving security and reducing the risk of Appraisal assesses an individual’s critical cheating. thinking skills relevant to problem solving and decision making. This includes the ability to define and select relevant information to solve problems, recognise assumptions, evaluate arguments, formulate and select relevant hypotheses, judge inferences and draw valid conclusions. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 9. Some of the most commonly used tests: AbilityTests (continued) • Leadership Judgment Indicator • ABLE® Series tests (OPP) are based on (Hogrefe) provides valuable insight into the real-life scenarios and work simulations. They relative leadership strengths and provides an measure an individual's potential to learn a given assessment of the degree to which the leader task, adapt to changing work environments and can flex away from his or her preferred style to their ability to handle future work challenges. the most appropriate one for the particular These tests are used to supplement information situation. It is a scenario-based assessment which about and individual’s past experience based on measures an individual’s preferred style in evidence collected from the interview and or addition to how well the individual understands CV. the importance of sometimes behaving against their preferred style. • Scenarios Assessing Managerial Judgement (SHL) comes in three editions, Graduate, Managerial and Executive. The test measures an individual’s ability to weigh up real- life situations and decide on appropriate and effective ways of handling them. The test provides an overall rating of managerial judgement which is also broken down into key components including Managing Objectives, People Management and Reputation Management. PERSONAL CAREER ADVOCATES R RICHMOND S BACK HOME NEXT
  • 10. Richmond Solutions offer psychometric familiarisation as one of their services. For further details, please contact Heidi Nicholson,Partner at info@richmondsolutions.co.uk If you would like a free review of your CV or LinkedIn profile, please contact us via our website. For updates from Richmond Solutions follow us onTwitter @richmondsol and join our LinkedIn group. With regular updates and information always appearing on our blog,why not come and take a look PERSONAL CAREER ADVOCATES R RICHMOND +44 (0)20 8835 7082 S info@richmondsolutions.co.uk richmondsolutions.co.uk