This document discusses the concept of governance in public administration. It defines governance as the laws, rules, and practices that constrain and enable government activity in delivering public services. Governance operates on three levels - the institutional level involving formal rules and procedures; the organizational level of government agencies; and the technical level of implementing policies. The document also compares governance to the New Public Management approach, noting key differences are the dominance of networks over institutions, the state's declining direct control but retained influence, and the blending of public and private resources in policymaking.