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PricewaterhouseCoopers
Q.WIL 2014 Case Challenge
Team 17
Karlene Horsfield Fiona Logue Sydney Patterson Hayley Sawyer Imaan Virani
Agenda
1.Analysis
2.Recommendations
3.Implementation
4.Return & ROI
Analysis Recommendations Implementation ROI
Situational Analysis:
Problem Statement
PWC must design a viable corporate strategy to attract
and retain Millennials while still upholding the
company’s mission and meeting customer
satisfaction & profitability objectives.
Analysis Recommendations Implementation ROI
Breaking down the Problem
Solution
International
Appeal
Talent
Retention &
Key Skills
Corporate
Culture
Appreciation,
Flexibility,
and Support
Initiatives
Constraints:
• Time
• Budget
• Ethical responsibility
Analysis Recommendations Implementation ROI
Business Idea:
My Life, My PwC Program
Work Life
Balance
Rewards &
Recognition
Personal &
Professional
Growth
Corporate
Culture
Analysis Recommendations Implementation ROI
Tactics
Work Life
Flexibility
Rewards &
Recognition
Personal &
Professional
Growth
Corporate
Culture
• Weekly
requirements
for hours
• Trial plan for
working
remotely
• Using software
such as
Basecamp or
WebX
• MyTime
• Employee
appreciation
• Monetary
incentives
• Opportunity to
lead new
projects
• Travel program:
option to take a
leave of absence
to pursue an
internship abroad
• Workshops
• Rotation
opportunities
• Mentorship
program
• Increase employee
involvement in
projects
• New
structure
with modern
workspaces
• Aesthetic
common
areas
• Amenities for
employees
• Encourage
collaboration
and creativity
• Recreational
facilities
Analysis Recommendations Implementation ROI
Mapping the Employee Experience
Analysis Recommendations Implementation ROI
Return On Investment
Increased
employee
engagement
Higher
employee
retention
Lower
turnover
rates
Increased
employee
productivity
Analysis Recommendations Implementation ROI
Q&A

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Case Presentation for PricewaterhouseCoopers