The document discusses search engine optimization (SEO) and how Quenzel & Associates can help businesses improve their search engine rankings. It answers common questions about SEO, including what an SEO audit and strategic plan entail. Quenzel uses a 4-step process: conducting an initial audit, developing an optimization strategy, implementing monthly improvements, and reporting ranking results and new ideas. This process aims to increase clients' search traffic and number of customers by achieving higher search rankings over time.