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Dr. B.Poornima,
Associate Professor,
Department of Pharmaceutical Analysis,
Krishna Teja Pharmacy College, Chalawada Nagar,
Tirupati
QC, QA & TQM
Qc, qa
Quality Assurance
It is the sum total of
the organized
arrangements with the
objective of ensuring
that products will be
of the quality required
for their intended use.
Qc, qa
QA
Facility Validation
Equipment
Validation
Process
Validation
Cleaning
Validation
Batch Record Preparation
Issue & Review
Line Clearance
Online GMP inspection
IPQA
QA
C GMP
Training
Self Auditing
Annual Product Review
Market Compliance
Product Recall
Plant &
Regulatory
Affairs
DMF Submission
ANDA Submission
Annual Updates
Documentation
SOP/ Protocol
preparation &
Review
Vender
Qualification
Document
Review
Process
Control
Qc, qa
GMP
• Part of QA which ensures that products
are consistently produced & controlled to
the quality standards appropriate to their
use.
• GMP is an integral part of QA.
Ten Principles of GMP
1. Design & construct the facilities & equipments
properly.
2. Follow written procedures & Instructions
3. Document work
4. Validate work
5. Monitor facilities , equipment & Perssonel
6. Write step by step operating procedures & work on
instructions
7. Design, develop & demonstrate job competence
8. Protect against contamination
9. Control components & product related processes
10. Conduct planned & periodic audits
GMP includes
 Quality Management
 Perssonel
 Buildings & Facilities
 Process equipment
 Documentation & Maintenance of Records
 Materials & Management
 Production & In process control
 Storage & Distribution
 Laboratory control
 Validation
 Rejection & Reuse of materials
Quality Management
 Quality management ensures that an
organization, product or service is consistent.
 It has four main components:
o Quality planning
o Quality control
o Quality assurance &
o Quality improvement
Perssonel
Qc, qa
Buildings &
Facilities
Design &
Construction
Lighting Utilities
Sewage & Refuse
Water
Containment
Sanitation
&
Maintenance
Design &
Construction
Calibration
Equipment
Maintenance
 Documentation system.
Records of Raw materials, Intermediates, API
labeling & Packaging Materials.
Master Production & Control records.
Batch Production & Control records.
Laboratory Control records.
Batch production record review.
List of important documents
in GMP
• Policies
• SOP
• Specifications
• MFR (Master Formula Record)
• BMR
• Manuals
• Master plans/ files
• Validation protocols
• Forms & Formats
• Records
• All production, Control and distribution
records should be retained for at least 1 year
after expiry date of the batch.
• For APIs with retest dates, records should be
retained for at least 3 years after the batch is
completely distributed.
Materials Management
There should be written
procedures describing
receipt, identification,
quarantine, storage,
handling, sampling, testing,
and approval or rejection of
materials.
Storage & Distribution (Ware House
activities )
Ware house
Quarantine
sampling
QC
Approved
Storage area
Finished/
Bulk
products
Packing
material
Dispensed
REJECTED
Validation
 It is an documenting that a process or system
meets its pre-determined specifications and
quality attributes.
 It includes
Process Validation
Analytical method Validation
Cleaning Validation
Validation for dosage forms
Validation for Bulk &
Sterile products
Rejection & Re-use materials
Records should be maintained for these
materials. Documentation should include
Name & Address of the Consignee
Intermediate or API batch number, and
quantity returned.
Reason for return
Use or disposal of the returned Intermediate or
API.
Importance of GMP
– A poor quality medicine may contain toxic
substances that have been unintentionally added.
– A medicine that contains little or none of the
claimed ingredient will not have the intended
therapeutic effect.
Qc, qa
Quality Control
Quality control (QC) is a procedure or set of
procedures intended to ensure that a
manufactured product or performed service
adheres to a defined set of quality criteria or
meets the requirements of the client or
customer.
Responsibilities of QC
Validated test methods
Release of a batch of product only
after certification by Qualified
person
Maintenance of sufficient
retention samples of starting
materials and final product for
future examination if necessary.
Recording & investigation of out of specification results,
changes, incidents/ deviations.
Approved procedures, trained
personnel, facilities for sampling,
inspection & testing of raw
materials, bulk & finished products.
Maintenance of records to
demonstrate all procedures have
been carried out.
certification of starting materials
that specifies quality & purity their
storage, Labeling before using.
Qc, qa
Total Quality Management
TQM is the integration of all functions and
processes within an organization in order to
achieve continuous improvement of the quality
of goods and services. The goal is customer
satisfaction.
Qc, qa
Qc, qa
Principles of TQM
• The basic principles for the Total Quality
Management (TQM) philosophy of doing
business are ……
• To satisfy the customer,
• satisfy the supplier, and
• continuously improve the business processes.
• Satisfy the customer
• The first and major TQM principle is to satisfy
the customer--the person who pays for the
product or service.
• Company philosophy
• A company that seeks to satisfy the customer
by providing them value for what they buy and
the quality they expect will get more repeat
business, referral business, and reduced
complaints and service expenses.
• Satisfy the supplier
• A second TQM principle is to satisfy the supplier,
which is the person or organization from whom
you are purchasing goods or services.
• A company must look to satisfy their external
suppliers by providing them with clear
instructions and requirements and then paying
them fairly and on time.
• It is only in the company's best interest that its
suppliers provide it with quality goods or
services, if the company hopes to provide quality
goods or services to its external customers.
• Continuous improvement
• The third principle of TQM is continuous
improvement by
• Working smarter, not harder
• Worker suggestions
• Quality methods

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Qc, qa

  • 1. Dr. B.Poornima, Associate Professor, Department of Pharmaceutical Analysis, Krishna Teja Pharmacy College, Chalawada Nagar, Tirupati QC, QA & TQM
  • 3. Quality Assurance It is the sum total of the organized arrangements with the objective of ensuring that products will be of the quality required for their intended use.
  • 5. QA Facility Validation Equipment Validation Process Validation Cleaning Validation Batch Record Preparation Issue & Review Line Clearance Online GMP inspection IPQA
  • 6. QA C GMP Training Self Auditing Annual Product Review Market Compliance Product Recall Plant & Regulatory Affairs DMF Submission ANDA Submission Annual Updates Documentation SOP/ Protocol preparation & Review Vender Qualification Document Review Process Control
  • 8. GMP • Part of QA which ensures that products are consistently produced & controlled to the quality standards appropriate to their use. • GMP is an integral part of QA.
  • 9. Ten Principles of GMP 1. Design & construct the facilities & equipments properly. 2. Follow written procedures & Instructions 3. Document work 4. Validate work 5. Monitor facilities , equipment & Perssonel 6. Write step by step operating procedures & work on instructions 7. Design, develop & demonstrate job competence 8. Protect against contamination 9. Control components & product related processes 10. Conduct planned & periodic audits
  • 10. GMP includes  Quality Management  Perssonel  Buildings & Facilities  Process equipment  Documentation & Maintenance of Records  Materials & Management  Production & In process control  Storage & Distribution  Laboratory control  Validation  Rejection & Reuse of materials
  • 11. Quality Management  Quality management ensures that an organization, product or service is consistent.  It has four main components: o Quality planning o Quality control o Quality assurance & o Quality improvement
  • 14. Buildings & Facilities Design & Construction Lighting Utilities Sewage & Refuse Water Containment Sanitation & Maintenance
  • 16.  Documentation system. Records of Raw materials, Intermediates, API labeling & Packaging Materials. Master Production & Control records. Batch Production & Control records. Laboratory Control records. Batch production record review.
  • 17. List of important documents in GMP • Policies • SOP • Specifications • MFR (Master Formula Record) • BMR • Manuals • Master plans/ files • Validation protocols • Forms & Formats • Records
  • 18. • All production, Control and distribution records should be retained for at least 1 year after expiry date of the batch. • For APIs with retest dates, records should be retained for at least 3 years after the batch is completely distributed.
  • 19. Materials Management There should be written procedures describing receipt, identification, quarantine, storage, handling, sampling, testing, and approval or rejection of materials.
  • 20. Storage & Distribution (Ware House activities ) Ware house Quarantine sampling QC Approved Storage area Finished/ Bulk products Packing material Dispensed REJECTED
  • 21. Validation  It is an documenting that a process or system meets its pre-determined specifications and quality attributes.  It includes Process Validation Analytical method Validation Cleaning Validation Validation for dosage forms Validation for Bulk & Sterile products
  • 22. Rejection & Re-use materials Records should be maintained for these materials. Documentation should include Name & Address of the Consignee Intermediate or API batch number, and quantity returned. Reason for return Use or disposal of the returned Intermediate or API.
  • 23. Importance of GMP – A poor quality medicine may contain toxic substances that have been unintentionally added. – A medicine that contains little or none of the claimed ingredient will not have the intended therapeutic effect.
  • 25. Quality Control Quality control (QC) is a procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer.
  • 26. Responsibilities of QC Validated test methods Release of a batch of product only after certification by Qualified person Maintenance of sufficient retention samples of starting materials and final product for future examination if necessary. Recording & investigation of out of specification results, changes, incidents/ deviations. Approved procedures, trained personnel, facilities for sampling, inspection & testing of raw materials, bulk & finished products. Maintenance of records to demonstrate all procedures have been carried out. certification of starting materials that specifies quality & purity their storage, Labeling before using.
  • 28. Total Quality Management TQM is the integration of all functions and processes within an organization in order to achieve continuous improvement of the quality of goods and services. The goal is customer satisfaction.
  • 31. Principles of TQM • The basic principles for the Total Quality Management (TQM) philosophy of doing business are …… • To satisfy the customer, • satisfy the supplier, and • continuously improve the business processes.
  • 32. • Satisfy the customer • The first and major TQM principle is to satisfy the customer--the person who pays for the product or service. • Company philosophy • A company that seeks to satisfy the customer by providing them value for what they buy and the quality they expect will get more repeat business, referral business, and reduced complaints and service expenses.
  • 33. • Satisfy the supplier • A second TQM principle is to satisfy the supplier, which is the person or organization from whom you are purchasing goods or services. • A company must look to satisfy their external suppliers by providing them with clear instructions and requirements and then paying them fairly and on time. • It is only in the company's best interest that its suppliers provide it with quality goods or services, if the company hopes to provide quality goods or services to its external customers.
  • 34. • Continuous improvement • The third principle of TQM is continuous improvement by • Working smarter, not harder • Worker suggestions • Quality methods