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Data Integrity: an
effective systems
approach
Claire McCluskie
Marketing Executive Life Sciences
Ideagen Gael
A Global Issue
One of the top global issues reported in the life
science media over the past 2 years
High profile cases:
‘Hot Topic’
A single integrity issue can call into question
all of the data produced by a company.
In 2014, 13 of 18 GMP warning letters focused
on data integrity violations.
Our Research
Many data integrity issues arise from:
• Tacit internal pressure to achieve positive outcomes for
powerful customers
• The temptation to select results to prove a hypothesis
• Professional ignorance and lack of awareness of SOPs
and compliance related requirements
• Shortcuts through an overly bureaucratic process
• Confusion in a fragmented system
Data integrity deficiencies &
violations
The majority of issues frequently relate to:
• Bad practice
• Fragmented business processes
• Poor organisational behaviour
• Weak Quality Management Systems
Our Message
Data integrity failures DO NOT only result from acts
of deliberate fraud
Basic behavioural, procedural and technical steps
can improve systems and reduce the risk to data
integrity.
A carrot and stick approach by
regulators
Sticks = import alerts, interdicts & injunctions and
criminal prosecution
Carrots = reduced frequency of subsequent
inspections, regulatory flexibility and trust in
information from overseas regulatory partners
A positive response
Diligent firms have made improvements to:
Inspection regimes
Management structures
Quality management systems
They are aware of shortcomings in business
processes rather than dishonest behaviour by
individuals.
The data integrity challenge
Modernising obsolete, fragmented and poorly
controlled practices and systems
The right solution can eliminate negative
operational & cultural practices and drive a
culture of openness & integrity.
Turning it around…
Turn negative practices and processes into positive ones
• Modernising your operational processes
• Strengthening internal controls
• Eliminating obsolete systems based on paper files,
spreadsheets and email
• Addressing professional ignorance and managing
competence in research staff
• Modelling and managing risk
One of the largest functional biometrics suppliers in Europe
“Although not able to guarantee data integrity
directly, Q-Pulse ensures that the processes required
to manage and handle that data are efficient and
being followed to the letter. This, in turn, guarantees
the integrity of the data we work with as well as the
information we produce for clients’ studies”
Lesley Anastasiou, Quality Assurance Manager
Paint the picture
The context of good governance and the
management of risk and compliance
A system-level response to a system-based
problem
To summarise
Right system = the right behaviours,
improve compliance, provide
greater assurance of product quality
and maintain data integrity

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Q-Pulse & Data Integrity

  • 1. Data Integrity: an effective systems approach Claire McCluskie Marketing Executive Life Sciences Ideagen Gael
  • 2. A Global Issue One of the top global issues reported in the life science media over the past 2 years High profile cases:
  • 3. ‘Hot Topic’ A single integrity issue can call into question all of the data produced by a company. In 2014, 13 of 18 GMP warning letters focused on data integrity violations.
  • 4. Our Research Many data integrity issues arise from: • Tacit internal pressure to achieve positive outcomes for powerful customers • The temptation to select results to prove a hypothesis • Professional ignorance and lack of awareness of SOPs and compliance related requirements • Shortcuts through an overly bureaucratic process • Confusion in a fragmented system
  • 5. Data integrity deficiencies & violations The majority of issues frequently relate to: • Bad practice • Fragmented business processes • Poor organisational behaviour • Weak Quality Management Systems
  • 6. Our Message Data integrity failures DO NOT only result from acts of deliberate fraud Basic behavioural, procedural and technical steps can improve systems and reduce the risk to data integrity.
  • 7. A carrot and stick approach by regulators Sticks = import alerts, interdicts & injunctions and criminal prosecution Carrots = reduced frequency of subsequent inspections, regulatory flexibility and trust in information from overseas regulatory partners
  • 8. A positive response Diligent firms have made improvements to: Inspection regimes Management structures Quality management systems They are aware of shortcomings in business processes rather than dishonest behaviour by individuals.
  • 9. The data integrity challenge Modernising obsolete, fragmented and poorly controlled practices and systems The right solution can eliminate negative operational & cultural practices and drive a culture of openness & integrity.
  • 10. Turning it around… Turn negative practices and processes into positive ones • Modernising your operational processes • Strengthening internal controls • Eliminating obsolete systems based on paper files, spreadsheets and email • Addressing professional ignorance and managing competence in research staff • Modelling and managing risk
  • 11. One of the largest functional biometrics suppliers in Europe “Although not able to guarantee data integrity directly, Q-Pulse ensures that the processes required to manage and handle that data are efficient and being followed to the letter. This, in turn, guarantees the integrity of the data we work with as well as the information we produce for clients’ studies” Lesley Anastasiou, Quality Assurance Manager
  • 12. Paint the picture The context of good governance and the management of risk and compliance A system-level response to a system-based problem
  • 13. To summarise Right system = the right behaviours, improve compliance, provide greater assurance of product quality and maintain data integrity