QUT-certificate
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This certificate recognizes that Walid Zayed successfully completed a four-week course on fundamentals of business process management at Queensland University of Technology in Brisbane, Australia. The course covered identifying and discovering business processes within an organization, documenting processes using modeling techniques, and applying these skills to a real-life business problem. It was the first in a three-part series on business process management fundamentals and lifecycles.
QUT-certificate
- 1. Queensland University of Technology Brisbane, Australia CRICOS No. 00213J This certificate does not represent or confer credit points towards a QUT qualification. Certificate of Participation has successfully completed Fundamentals of Business Process Management: Process identification and discovery This four-week course is the first in a series of three making up the Fundamental of Business Process Management program. The course introduced the concepts behind BPM and the first and second phases of the BPM lifecycle: identification and discovery. Learning outcomes Identify business processes within an organisation Study their boundaries and interrelations Prioritise their management using different criteria Document business processes at different levels of detail using contemporary business process modelling techniques Apply the knowledge and skills acquired holistically on a real-life business problem (when completing the optional project). Professor Marcello La Rosa Adjunct Professor Marlon Dumas Issued 11 November 2016 Walid Zayed