Raju Mishra resume linked in
- 1. RAJU MISHRA E-Mail: mishra.raju005@gmail.com ***** Mobile: 8768064916 Inclination to grow and evolve in senior managerial roles in Marketing, Team Leading and Client Relationship Management, Store Handling, Channel Sales distribution . BRIEF SUMMARY A dynamic professional with over 7 years and of experience in FMCD and RETAIL as a Corporate selling, Marketing Coordinator, Team Leading and Client Relationship Management . Channel Sales distribution Currently working with: Hindusthan Unilever Limited( Water division) in Bengal as a Zonal Sales officer since 2012 . Working in Shree shaym Electech pvt.ltd For over 6 months Working in Compaq Sales & Service Center(agency) for 4 years. Working in very well known Retail Company as a Senior Team Leader for almost 2 years . A keen performer with proven abilities in implementing strategies to augment business and promote products for business excellence. Record of accomplishment of consistently achieving sales targets at branches, building dynamic sales teams, identifying high-yielding services and products during the career span . Demonstrated abilities in cementing healthy relationship with key accounts for generating business . An effective communicator with excellent relationship building & interpersonal skills . Strong analytical, problem solving & organizational abilities . Possess a flexible & detail oriented attitude. I understand that working in any organization require a candidate who is team oriented and is able to deal with people various departments .I am confident that I possess these skills , which help me to perform the job. COMPETENCY MATRIX • Implementing marketing plans to build customer preference and generating business. • Taking care of the sales operations with focus on achieving sales growth. • Initiating contact with potential customers for developing leads, sales & cross selling consumer products. • Channel Sales distribution. • Managing customer centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms. A dynamic professional with over 7 years and of experience in FMCD and RETAIL as a Corporate selling, Sales Sales Business Development Business Development Customer Relationship Management Customer Relationship Management
- 2. • Interfacing with clients for understanding their requirements & suggesting the most viable solutions / products and cultivating relations with them for customer retention & securing repeat business. • Leading, recruiting, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets. • Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members. ORGANISATIONAL SCAN July 2012 –till date Hindusthan Unilever ltd (water division) as a Zonal Sales Officer Deliverables Channel Sales distribution. Organising HUL PUREIT brand promotional activities . Visit kolkata and outside kolkata markets to baggage order Handling the Sales team of PUREIT (Mordern Trade) brands Achieving sales targets & relationship building with the dealers. Conducting different dealers’ meets and stitches’ meets. Give tranning development of the sales team. Extending customer service after sales. Handeling Mordern Outlets like BIG BAZAR, E-ZONE, Reliance DIGITAL, METRO C&C,as well as General trade also GREAT EASTERN, Khosla, SPENCERS, etc. Highlights Appointed new accounts ( outlet). Marketing Hindusthan Univeler limited brand PUREIT in kolkata or outside kolkata. Cordination with godown to outlets. Travelling to diffrrent markets to make Dealer or Retailer Handeling a team and maintain their incentives,promosions,and online entry also. MIS report making also. January 2012 –june 2012 Shree Shaym Electech pvt ltd as a Sales Officer Deliverables Organising Raghupati brand promotional activities . Visit outside for create new market ,along with the sales team. Handling the Sales team of Raghupati Brands. Achieving sales targets & relationship building with the dealers. Conducting different dealers’ meets and stitches’ meets. Visit Retail counters also to generate ordres. Extending customer service after sales. Highlights Appointed new dealers. Marketing Raghupati Brands. Bulild a sales team Travelling to diffrrent markets to make Distributers or C&f or SS Nov ’07-Dec’11 COMPAQ Sales & Service Center,(Agency) as a Marketing Coordinator Deliverables Organising Compaq brand promotional activities & customers service in districts like Burdwan and Bankura. Taking care of different aspects of Corporate business development activities in Burwdan, Bankura. Visit outside for create new market ,along with the sales team. Team Management
- 3. Handling the Sales team of Compaq Laptops & P.C.in Districts of Burdwan & Bankura. Achieving sales targets & relationship building with the dealers. Conducting different dealers’ meets and stitches’ meets. Visit Retail counters also to generate ordres. Extending customer service after sales. Highlights Worked on different rural areas like Muchipara,Borjora,Ukhra. Bagged orders from Smart Telecom,Barta Communication and NIM Institute, Etc. Appointed new dealers and retailers maintaining the old ones. Feb’06-Oct’07 Sankalp Retail Value Store Pvt. Ltd., as a Senior Team Leader Deliverables Maintaining Store Check-List every day. Mentoring a team of sales executive. Maintaining every stock take at month’s ending. Updating Daily Stock Register & sending reports to the Head Office (Mumbai). Offering product to the customer. Conducting daily transactions while launching new retail outlets across India. Handle visual merchandising of the store. Store closing also. Highlights Has worked on managing various prestigious World Wide Products like VO’5, Revlon, Henze, HERSIS, Colgate, Pamolive and Coca Cola Company etc. Keen partcipation in product oriented promotion examination. Went to Mumbay, Kolkata, Chattisgarh for store opening. Join as a CCA then promote to Team Leader. Jun’05-Jan’06 Sun Financial Solution, as in Back office coordinator Deliverables Assessing a client’s profile, (bank statement, civil, reference,Id proof) and seeking approval. Visiting a customer residence or office for asessing and inspecting the credentials of client’s documents. Submitting reports and sending the same to Bank every day.(Back Office job) ACADEMIC PROJECTS Title: Market Study of B.D MOTORS (TATA Car Dealer) in Asansol. Title: Competitive survey of TATA Motors & Maruti, M&M, etc. Title: Study of Retailing experience (POP) in My Dollar Store (MNC). SCHOLASTICS 2013 Pursuing Post Graduate Diploma in(International Business Org.) from IGNOU 2008 B.Com. from Michel Modhusudan Memorial Collage under Burdwan University. Secured 56%. 2005 12th from W.B.C.H.S.E. 2003 10th from W.B.S.E. Other Courses Completed Basic Computer Application Course from Academy Of Computer Technology. Diploma in Financial Accounting from Academy Of Computer Technology. PERSONAL DOSSIER Date of Birt: 30th June, 1987.
- 4. Current Address: 55 Aswini Nagar, Regent Estate, Tollyjunge, Kolkata- 700040. Permanent Address: 25/11 Dayananda Road, A-Zone, Durgapur, Dist.-Burdwan- DURGAPUR-713204. West Bengal. Marital Status: Single. Languages Known: English, Hindi & Bengali. Father’s Name: Sri Swapan Mishra. Raju Mishra