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RAPID MAPPING FOR SPRINTS
@JimKalbach
You’ve got to start with
the customer experience
and work back toward
the technology –
not the other
way around.
1997
Rapid Mapping for Sprints
Rapid Mapping for Sprints
Rapid Mapping for Sprints
Rapid Mapping for Sprints
Organization
Individuals
Value
Customer Journey Maps
Experience Maps
Service Blueprints
Mental Model Diagrams
Ecosystem models
…
ALIGNMENT DIAGRAMS
Rapid Mapping for Sprints
Rapid Mapping for Sprints
Rapid Mapping for Sprints
Rapid Mapping for Sprints
Rapid Mapping for Sprints
“Diagrams are compelling
documents that invite
engagement by others.”
TEAM ALIGNMENT
If your product team isn’t first
aligned around a well-defined story—
that is, if the people who prioritize
your feature backlog don’t have a
crystal clear understanding about
whose lives they’re trying to
transform, how, and why— how can
they build a great product?
ANDY RASKIN, Strategic Messaging Consultant
“What I’ve Learned Positioning 40 Companies”
https://medium.com/firm-narrative/what-i-ve-learned-positioning-40-companies-21dbfddfca6d
MAPMAKER > FACILITATOR
CO-CREATING
ENVISIONING
“[Mapping] will add context
to your project and highlight
opportunities you may have
otherwise missed.”
DESIGN SPRINTS
Rapid Mapping for Sprints
Rapid Mapping for Sprints
Rapid Mapping for Sprints
Rapid Mapping for Sprints
Rapid Mapping for Sprints
0
8
HOURS
RAPID MAPPING
@JimKalbach
IDEAS ARE OVERRATED
IDEAS ARE OVERRATED
@JimKalbach
VALLEY OF DEATH
@JimKalbach
Rapid Mapping for Sprints
Rapid Mapping for Sprints
BUSINESS VALUE EXPERIMENTS
5x5 Framework
• 5 people
• 5 days
• 5 experiments
• $5k
• In 5 weeks
(i.e., small bets…)
@JimKalbach
EXAMPLE: SNAP SUPPORT
EXAMPLE: SNAP SUPPORT
EXAMPLE: SNAP SUPPORT
Danke schön!
@JimKalbach
Jim.Kalbach@Gmail.com
www.experiencinginformation.com
https://mural.co/webinars/
CONNECT THE DOTS
@JimKalbach

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