This document discusses re-engineering the material management processes at an Indian petroleum refinery. It identifies issues like excess inventory, procurement delays, and ineffective warehousing. The refinery planned to address these by implementing a single window clearance system, standardizing specifications, developing long-term vendor relationships, automatic surplus identification, and an IT system to improve procurement and performance monitoring. The goals were to reduce inventory costs by over 30% and improve profits by 15% in the next two years.