READ PROJECT CASE STUDY FIRSTResearch at least 2 organizations.docx
- 1. READ PROJECT CASE STUDY FIRST Research at least 2 organizations that have had similar issues and successes as your project case study. For this assignment, write a 1-2 page analysis of the change methods that were implemented to address the organization's problems. Compare and contrast to your chosen change model. · Include an example of at least three similarities and three differences. · Include a minimum of two peer-reviewed sources. · Organizations will be utilized as references in your research paper. Module 02 Project - Overview and Outline Project - Part 1 - Project Overview In a 1-page summary, give an overview of the Delta Pacific case study, listing at least three key takeaways of what you gleaned from the study. Share two separate contingency models that could be used to affect the organizational change and share which model you plan to use as your part of your change initiative. Project - Part 2 - Outline (FOLLOW SAMPLE OUTLINE FORMAT BELOW) Now it's time to create an outline of your paper. The outline should consist of the following: · Introduction · Overview · Thesis · Supporting Topics/Ideas (a minimum of three) · Recommendations (a minimum of two) · Conclusion · References
- 2. For content this week, review the issues at Delta Pacific and select your change model. Determine which leadership style will be implemented through your change initiative. This observation should be noted within your project proposal. Additionally, review your Myers-Briggs results (mine is listed below) and as an informed leader, determine whether you are the ideal leader for this change initiative. If you determine another candidate would be better suited, then describe the perfect characteristics of the preferred candidate. My Myers-Briggs Results Humanmetrics Jung Typology Test™ Your Type ISFJ Introvert(38%) Sensing(59%) Feeling(12%) Judging(12%) · You have moderate preference of Introversion over Extraversion (38%) · You have distinct preference of Sensing over Intuition (59%) · You have slight preference of Feeling over Thinking (12%) · You have slight preference of Judging over Perceiving (12%) SAMPLE OUTLINE FORMAT TO FOLLOW IS BELOW Thesis: The Solo practice has been on the forefront in the active improvement of quality of service for all its patients. The clinic has gained solid grounds in the realm of health care since it was founded as evidenced by the numerous inflows of patients who previously received treatment elsewhere. Our health practitioners have reported high levels of job satisfaction due to the serene working environment provided by the Solo practice. I. Introduction A. The project will be fully centered on discussing the Solo practice which was founded for the purpose of increasing customer involvement in conducting health care services. The clinic is inclined to operate as a patient-driven facility which offers patients an opportunity to propose ways of improving the services provided. This will increase the probability of
- 3. discovering new profitable innovations and technological advancements. The Solo practice is based on inventing ways of improving customer satisfaction and quality of services. B. Solo practice’s competitive strategies. II. Main principles A. Consumer-driven B. Professional training III. Financial management A. Competitive finance strategy B. Accountants’ Integrity (NCVO, 2016) IV. Human resources A. Premises renovation planning B. Employ modern training methods and equipment C. Risk management V. Supply chain management A. Reverse supply chain/ Reverse logistics B. Strategic procurement C. Product quality improvement D. Product commercialization VI. Government compliance A. Rural health clinic regulations B. The Solo practice’s Code of conduct VII. Credentialing A. Background analytic checks (Austin, 2014) B. Practitioner re-credentialing VIII. Technological advancements A. Launching of the Solo practice’s online portal or website which assists patients to easily view the available products and services and their respective costs/expenses. B. Android mobile application that will implement a chat room for easy posting of questions as well as simplified participation in discussion forums between our health practitioners and patients. IX. Management A. Hierarchy of authority B. Managerial objectives and goals
- 4. X. Conclusion References Austin, D. (2014). How physician background screening and credentialing work together in medical staff services. Retrieved from http://www.precheck.com/blog/how-physician-background- screening-and-credentialing- work-together-medical-staff-services NCVO (2016). The basics of financial management. Retrieved from https://knowhownonprofit.org/organisation/operations/financial- management/management CASE STUDY This case presents the challenges facing an organization as it transitions from its traditional business model to one that incorporates greater reliance on the knowledge of its workforce. The focus of this case is on the role of the organizational behavioral system in facilitating a successful transition to the new corporate strategy. The Case Scenario he Delta Pacific Company (DPC) has a long history of success. The company has been at the fore front in the development of information technology since the 1970s and led the market in technology development, manufacturing and sales throughout the 1980s to the mid-1990s. DPC was a success story. They consistently met or exceeded their profit targets, successfully integrated new technology into their products, and they were considered one of the best employers in the country. With generous benefit packages, a high quality of work life, industry leading salaries, and a corporate culture that considered its
- 5. employees to be part of a family, potential employees were lined up for opportunities to join DPC. However, with the advent of globalization, freer trade, and low cost overseas labor, DPC found itself slowly losing market share for its primary product: computer hardware. DPC had prided itself on producing and selling the best products and training its sales force to develop long term relationships with clients that brought them back year in and year out for DPC's technology. Along with hardware, DPC also sold service contracts and training classes for the end users of their products. By the late 1990s it became clear to the leadership at DPC that they could no longer compete with less expensive products being produced overseas. At one time they could sell their higher priced goods on the premise that they were of higher quality, but that was no longer the case. Foreign-made products were now being produced to match or even surpass the quality standards set by DPC. However, conversations between sales representatives and their clients did indicate one thing: the clients valued the personal interaction they had with the sales reps and the personalized advice that they could provide to their clients to help them to reach their goals. DPC recognized that they needed to make a change and they believed they had a new vision for their company. As they entered the 21st century DPC moved away from hardware solutions to business challenges and shifted instead towards knowledge-based solutions. Rather than selling equipment, DPC began to market the extensive knowledge of their workforce. DPC would no longer sell the equipment; they would instead provide integrated knowledge-based solutions to information management problems. Essentially they would become a consulting firm that would assist their clients to set up systems that would facilitate information management. But now their solutions would go beyond hardware and encompass software, organizational design, data collection management, work flow and overall information management re-engineering. Sales reps underwent significant training to prepare them for
- 6. their new roles. However, the redesigned jobs were not a good fit for all of the sales reps. some moved on to other types of positions within the company, but others left to pursue opportunities elsewhere. As expected, profitability declined during the initial introduction of this new organization mission as employees became accustomed to their new roles. Due to the time taken to train employees, they were spending less time in the field with their clients generating revenue and more time in the classroom being oriented to their new roles. However, the decline persisted much longer than anticipated and the company's leadership team, board of directors and the shareholders were growing impatient with the slow returns. It became increasingly apparent that while the training, resources, and equipment were in place, significant changes in the organizational behavior system at DPC were necessary to ensure long term success. Course Project ScheduleProject TitleProject ScheduleStart DateSep 1, 2015Month123456789101112131415161718192021222324SepO ctNovDecJanFebMarAprMayJunJulAugSepOctNovDecJanFebM arAprMayJunJulAugNotes42248.042278.042309.042339.042370 .042401.042430.042461.042491.042522.042552.042583.042614. 042644.042675.042705.042736.042767.042795.042826.042856. 042887.042917.042948.0PhaseProject CompletionOnePhaseTwoProduct Design PhaseInitial Product TestFinal TestPhaseThree Project Award Sept. 1, 2015 First Delivery Sept. 1, 2015 Second Delivery Dec. 1, 2015 Third (Final) Delivery
- 7. March 1, 2015 First Milestone Payment (from Customer) Oct. 30, 2015 Second Milestone Payment (from Customer) Jan. 30, 2017 Third Milestone Payment (from Customer) May. 30, 2017 Initial Program Review (PR) Nov. 16, 2015 Program Review (PR) May. 16, 2016 Program Review (PR) Nov. 16, 2016 Design Review Production begins WeekProject TitleProject ScheduleStart WeekJan 5, 2014Week1234567891011121314151617181920StartingJanJanJ anJanFebFebFebFebMarMarMarMarMarAprAprAprAprMayMay MayNotes512192629162329162330613202741118PhaseOnePha seTwoPhaseThree HelpHELPhttp://www.vertex42.com/ExcelTemplates/project- schedule-template.html© 2014 Vertex42 LLCAbout this TemplateThis project schedule can be used to create a basic timeline for your project.Try the Vertex42 Gantt Chart Template if you want to something more automated for creating and managing your project schedule. (See the reference below).How to use this Template1)Enter your project start date in cell E3. This will automatically update the dates in rows 6 and 7.2)Add tasks: Choose what phase (row) and week (column) the task will start and enter the task title into that cell. Then fill in the background color of the cells to indicate how long the
- 8. task will take to complete.If you would like to show the completion status of a task, you can fill the background with a darker or different color (see the Sample worksheet for an example).3)Add a milestone: If you'd like to show a milestone, you can create a vertical "line" in the schedule by changing the cell borders and the background fill (see the Sample worksheet).Note: In the sample worksheet, the Project End milestone was created by merging cells, turning on Wrap Text, and pressing Alt+Enter after each letter to force each letter onto a new line.Additional HelpThe link at the top of this worksheet will take you to the web page on vertex42.com that talks about this template.REFERENCESSEE ALSOVertex42.com: Gantt Chart TemplateSEE ALSOVertex42.com: Project Management TemplatesTIPSVertex42.com: Spreadsheet Tips Workbookhttp://www.vertex42.com/ExcelTemplates/project- schedule- template.htmlhttp://www.vertex42.com/ExcelTips/workbook.ht mlhttp://www.vertex42.com/ExcelTemplates/excel-project- management.htmlhttp://www.vertex42.com/ExcelTemplates/exc el-gantt-chart.html ©Project Schedule TemplateBy Vertex42.comhttp://www.vertex42.com/ExcelTemplates/project- schedule-template.html© 2014 Vertex42 LLCThis spreadsheet, including all worksheets and associated content is considered a copyrighted work under the United States and other copyright laws.Do not submit copies or modifications of this template to any website or online template gallery.Please review the following license agreement to learn how you may or may not use this template. Thank you.See License Agreementhttp://www.vertex42.com/licensing/EULA_privateuse .htmlDo not delete this worksheet. If necessary, you may hide it by right-clicking on the tab and selecting Hide.http://www.vertex42.com/licensing/EULA_privateuse.html http://www.vertex42.com/ExcelTemplates/project-schedule- template.html Week 2 unexpected eventsDate of EventOct. 15, 20151.
- 9. Customer Notifies you that the first milestone payment will be three months delayed. What is your course of action?March 15, 20162. The material pattern for the backpack will not be available to meet your initial production start date. What is your course of action?May 15, 20163. Customer notifies you they would like to increase the initial delivery from 100 backpacks to 150. What is your course of action? Week 5 unexpected eventsDate of EventMarch 1, 20161. The project engineering team discovers the refrigerated module is too large for the designed refrigerated backpack pouch. What is your course of action?May 27, 20162. The subcontractor assigned to build the radio module for the backpack has shut down. What is your course of action? PROJECT MGMT RESEARCH PAPER INFORMATION Scenario Your company was recently awarded a delivery contract on a new product (see below). You were newly hired by the company; you will assume the role as the assigned program manager overseeing the design, development, production and delivery of the new product. The details below provide a summary to the course project: · Company type (name your company): A small defense contractor located in the United States of America · Company size (employees): 100 · Product: Backpack with built in refrigerated pouch and radio module · Awarded quantity: 200 units (100 assigned to Ground Forces / 100 assigned to Special Operations) · Program Budget: Proposed award: $1,500,000 · Customer: U.S. Army, Ground Forces and Special Operations · Award date: September 1, 2015 · Completion date: March 1, 2017 · Delivery schedule: 100 units 12mths ARO (after receipt of order). 50 units every 3 months after first delivery · Milestone Schedule:
- 10. · · First delivery: September 1, 2016 · Second delivery: December 1, 2016 · Last delivery: March 1, 2017 · First milestone payment (from customer): October 30, 2015 · Second Milestone payment: January 30, 2017 · Final Milestone payment: May 30, 2017 · Initial Program review (at the customer's site): November 16, 2015 · Subsequent Program reviews: 6 months after the initial review Expected Result from Senior Management: · On-time delivery for the three stated product deliverables · Desire to complete the total program under the stated budget of $1,500,000 · All milestones accomplished by due dates listed · Supplemental (follow-on) contract for future additional units (backpacks) PROJECT SCOPE STATEMENT Written by: Date: Position Held: PROJECT OBJECTIVE · Document the overall objective of the project DELIVERABLES · List the documented deliverables of the project MILESTONES · List all the milestones for the project (customer or internal)
- 11. TECHNICAL REQUIREMENTS · List any and all technical requirements of the project LIMITS AND EXCLUSIONS · List any and all limits and or exclusions to the project CUSTOMER REVIEW · Document any and all customer reviews for the project READ ALL INSTRUCTIONS Project Scope Document This assignment has two parts. In the FIRST part of this assignment, you will use the Project Scope Document template (linked below). In the SECOND part of this assignment, you will use Tab 2 of the Project Schedule Template (also linked below). Tab 2 will provide you with the unexpected events information needed to complete your analysis. Part I Develop the project scope document (no more than 3 pages long) to include the following information: · Project Description · Project Assumptions · Project goals · Project constraints (if any) · Project limitations · Project milestones · Project risks (initial assessment) Please use the Project Scope template attached The Project Scope needs to be developed prior to any analysis of unexpected events. Analysis of Unexpected Events Part 2 In a separate Word document, provide an analysis of unexpected events using the Project Schedule Template attached (the unexpected events are located in Tab 2 of the document). In
- 12. your analysis, you should discuss four areas affected by these unexpected events. Three of the areas of the project affected by the events should include changes to budget, human capital, and impact to schedule. Identify one additional area affected by these events.