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Re-conceptualizing MOOC
Success
Laurel Horton-Tognazzini
Australian School of Management
• Professional journey
• MOOC introduction
• MOOC measures
• MOOC discussion
• Closing
Re-conceptualizing MOOC
Success
Professional Journey
• Education/Knowledge
• Degrees
• Careers
• Jobs
The MOOC Ideal, 1970
. . .a good educational system should:
• “provide all who want to learn access
to available resources at any time in
their lives
• empower all who want to share what
they know to find those who want to
learn it from them
• furnish all who want to present an
issue to the public with the opportunity
to make their challenge known (Illich,
1970).”
Ivan Illich (1926 – 2002)
MOOCs and the power of intrinsic learning
MOOCs
• Massive – capacity for hundreds of thousands of
students
• Open – anyone can enroll, for free (Illich, 1970)
• Online – Internet enabled and accessed
• Course – systematic sequence of learning activities
 Intrinsic and extrinsic motivations
 Differing pedagogies
Often driven by companies and consortia such as . . .
Re-conceptualizing MOOC Success
Tourism/Hospitality MOOCs
(dynamic list)
• Cornell: Introduction to Tourism and
Hospitality
• University of Girona: Cambios en el
Turismo Contemporáneo
• UCF: Tourism Industry Analysis
• Floofl.com
• Accessable education for all (Illich, 1970)
• Tourism’s contributions
– Social
– Environmental
– Economic
– Developing countries
Traditional MOOC Metrics
(Murphy et al, 2013)
• Enrollment: 12,275 to 155,000+
• Engaged: 53% to 67%
• First assessment: 2% to 29%
• Certificate: 1% to 13%
• 300 (Duke) to 7,157 (Harvard) to 20,020
(Google) earned a certificate in a single MOOC
• Applicable metrics?
Proposed Metrics
• MOOC Demand
geo-demographics
diversity/UNHD
Engagement: peer-to-
peer assessment or
feedback, videos, re-
tests, page views, time
on site, wiki, homework,
assessments
• MOOC Supply
Number, accessibility,
languages, diversity of
partners and target
population, e.g. learning
hubs
What’s Next/Proposals
Research:
• Role of engagement and goal setting in taking
a MOOC
• What type of engagement and goal setting
improves learning
• Social enterprises such as Floofl and Learning
Hubs
In Closing
• Knowledge/intrinsic joy of learning is key
motivator, not a certificate
• Stay tuned for MOOC evolution
• MOOCs in Hospitality/Tourism?
• Questions and Comments
• Thank-you

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Re-conceptualizing MOOC Success

  • 2. • Professional journey • MOOC introduction • MOOC measures • MOOC discussion • Closing Re-conceptualizing MOOC Success
  • 4. The MOOC Ideal, 1970 . . .a good educational system should: • “provide all who want to learn access to available resources at any time in their lives • empower all who want to share what they know to find those who want to learn it from them • furnish all who want to present an issue to the public with the opportunity to make their challenge known (Illich, 1970).”
  • 5. Ivan Illich (1926 – 2002) MOOCs and the power of intrinsic learning
  • 6. MOOCs • Massive – capacity for hundreds of thousands of students • Open – anyone can enroll, for free (Illich, 1970) • Online – Internet enabled and accessed • Course – systematic sequence of learning activities  Intrinsic and extrinsic motivations  Differing pedagogies Often driven by companies and consortia such as . . .
  • 8. Tourism/Hospitality MOOCs (dynamic list) • Cornell: Introduction to Tourism and Hospitality • University of Girona: Cambios en el Turismo Contemporáneo • UCF: Tourism Industry Analysis • Floofl.com
  • 9. • Accessable education for all (Illich, 1970) • Tourism’s contributions – Social – Environmental – Economic – Developing countries
  • 10. Traditional MOOC Metrics (Murphy et al, 2013) • Enrollment: 12,275 to 155,000+ • Engaged: 53% to 67% • First assessment: 2% to 29% • Certificate: 1% to 13% • 300 (Duke) to 7,157 (Harvard) to 20,020 (Google) earned a certificate in a single MOOC • Applicable metrics?
  • 11. Proposed Metrics • MOOC Demand geo-demographics diversity/UNHD Engagement: peer-to- peer assessment or feedback, videos, re- tests, page views, time on site, wiki, homework, assessments • MOOC Supply Number, accessibility, languages, diversity of partners and target population, e.g. learning hubs
  • 12. What’s Next/Proposals Research: • Role of engagement and goal setting in taking a MOOC • What type of engagement and goal setting improves learning • Social enterprises such as Floofl and Learning Hubs
  • 13. In Closing • Knowledge/intrinsic joy of learning is key motivator, not a certificate • Stay tuned for MOOC evolution • MOOCs in Hospitality/Tourism? • Questions and Comments • Thank-you