Redesigning UBC Library

John Chan presented on redesigning the UBC Library website. The document provided a history of website redesigns from 1997 to 2011. It discussed the library's focus on improving its value proposition, homepage sections, and navigation clarity. The library received feedback that past redesigns involved too little consultation and testing. In response, the new redesign process includes a dedicated working group, internal feedback sessions, early project launch, and better communication. The presentation explored what constitutes a complete user experience design and emphasized the need for a holistic, team-based approach.