Clarissa Lundula, a customer service supervisor at Gravotech, writes a letter of recommendation for James Thomas. She has known James for 3 years as a co-worker where he has proven to be a motivated, hardworking, and productive supply chain manager who increased productivity and turned his department around. Clarissa also notes James' strong communication skills, knowledge, and ability to establish rapport with others from her personal interactions with him. She highly recommends James for employment.