Rescue academy-vision
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This document discusses strategies for developing a continuous learning culture at Rescue Academy. It analyzes employee needs and preferences for learning, which tend to be informal and self-directed. Traditional learning methods are out of sync with how people really learn. The document proposes unifying formal and informal learning through a learning platform and mobile apps to provide learning anywhere. This includes options like Degreed, Pathgather, Inkling, Mlevel and Mindmarker to deliver courses, references, games and micro-learning.
Rescue academy-vision
- 1. 1 From Harm to Home | Rescue.org r:d Rescue Academy Vision& Strategy May 2016 Prepared by Reva McEachern Principal, Reva Digital Media
- 2. 2 From Harm to Home | Rescue.org r:d Logic will get you from A to B. Imagination will take you everywhere.
- 3. AnalysisT H E F O U N D A T I O N
- 4. 4 From Harm to Home | Rescue.org r:d 4 Rescue Academy Analysis Process Assessments • Leadership Week • HR Conference • HRP Questionnaire 1:1 Meetings • 5 regions & 8 units • 7 training creators • 3 Leadership Board Interviews • 1 HR Director • 3 Coordinators • 3 training creators Research • Case Studies • Research Papers • Tech Demos
- 5. 5 From Harm to Home | Rescue.org r:d Focus on Performance 0 10 20 30 40 50 60 70 80 90 100 Learning Events On-Demand Learning Embedded Learning Learning and Performance Solutions 2015 2017 78% is what learning embedded in the work environment (e.g. performance support, social media, knowledge base) is expected to increase to by 2017, up from 50.9% in 2015. On-demand learning (e.g., eLearning, mLearning) is expected to increase from 86.6% to 95.0% over the same time period. Source: eLearning Guild Survey on “Learning and Performance Ecosystems: Current State and Challenges
- 6. 6 From Harm to Home | Rescue.org r:d Modern learning is 20% retention and 80% knowing when to look something up.
- 7. 7 From Harm to Home | Rescue.org r:d 66% of IRC workers are millennials – their values Sources: Pew Research Center: “Millennials surpass Gen Xers as largest generation in U.S. Labor Force,” (May 11, 2015) Millennial Branding. “The Cost of Millennial Retention Study.” 3 August 2013. Development Training. Career advancement. Growth. Meaning Doing work that matters. Autonomy Doing work on ones own terms. Efficiency Finding a better, faster, and easier way to work. Transparency Being kept in- the-know on the job.
- 8. 8 From Harm to Home | Rescue.org r:dDAILY WEEKLY MONTHLY QUARTERLY YEARLY Coaching & mentoring e-learning courses Instructor-led classes Conferences & trade shows Web search Peer/team interaction Articles & blogs Videos Books Apps Online networks Webinars Live networking Online courses Podcasts & audio books Live classes (external) SELF- DIRECTED L&D- LED HowtheWorkforce Learnsin2016 Source: Degreed, How the Workforce Learns in 2016, 1/2016
- 9. 9 From Harm to Home | Rescue.org r:d Traditional L&D is out of sync with how we learn 10% 76% 20% 8% 70% 16% What L&D does now How workers really learn Formal classes and courses From other people Informal learning as part of day-to-day work ≠ Source: Bersin by Deloitte, 2014 Corporate Learning Factbook, 2/2014; Center for Creative Leadership, 1996
- 10. 10 From Harm to Home | Rescue.org r:d Do we try to change workers’ preferences? Or change how we operate?
- 11. 11 From Harm to Home | Rescue.org r:d A New 70:20:10 Learning from New Experiences Work and Community Learning from Others: Coaching, social learning, conversations, communities Learning from Materials and Interventions: Courses, searches, conferences, reading, events Experience: Difficult Assignments Connecting with Others Self Study Training Actual Impact on Learning
- 12. 12 From Harm to Home | Rescue.org r:d How IRC employees like to learn On the Job Online Elearning Social Case Study Mentoring 1-1 Feedback Project Observation Offsite Classroom Small Groups
- 13. 13 From Harm to Home | Rescue.org r:d Modern Workplace Learning Ignores informal learning (80% of learning) Scheduled Command and control Transactional Admin-Driven Embraces both formal and informal learning Continuous Support and enable Transformational Employee-Driven Traditional Modern
- 14. 14 From Harm to Home | Rescue.org r:d Higher-Impact Learning Organizations Deliver… (-20%) +29% +13% +90% Source: Bersin by Deloitte, 2015 Corporate Learning Factbook, 2/2015; 6/2015 Less training via ILT, vILT and elearning courses) More learning via on-the-job experiences More learning via collaboration and coaching More learning via on-demand resources
- 15. 15 From Harm to Home | Rescue.org r:d New mindsets + New tools and technology + New processes and practices + New capabilities = Innovation
- 16. DesignV I S I O N A N D S T R A T E G Y
- 17. 17 From Harm to Home | Rescue.org r:d Instructional Technology Performance Consulting Content Development Implementation Administration Learner Support Rescue Academy Continuous Learning Culture Consistency. Efficiency. Relevancy. Autonomy. Mobility. Effectiveness.
- 18. 18 From Harm to Home | Rescue.org r:d Reference & Reinforcement IRC Way MDP & CDBC Context Adpt. Health, Safety & Security GSC Compliance Gender Equality Challenge-Based Learning Humanitarian Response Games Temporary Transfer Assignments CD Boot Camp Training & Certification MDP & CD Boot Camp Certification Programs Compliance Programs ContinuousLearning
- 19. 19 From Harm to Home | Rescue.org r:d Unifying Informal and Formal Learning Everywhere Learning platform eLearning CoursesReference Internal Internal & External All Learning MOOCS LMS Videos Boot Camps Live Events
- 20. 20 From Harm to Home | Rescue.org r:d Continuous Learning Onboarding Example Rachel learns about IRC’s history, leadership and values via game-based learning app. Pre-Boarding Rachel learns about IRC functions and visits a program office and meets her assigned buddy, Pierre. Onboarding Rachel completes a compliance course assigned to her via the learning platform. Post-Boarding In the field Rachel uses the reference app to access point of need information even when offline. Continuous Development 15 From Harm to Home | Rescue.org
- 21. 21 From Harm to Home | Rescue.org r:d Continuous Learning via CD Boot Camp Example mLearning games challenge knowledge of management and leadership while developing evaluation and analysis skills. Pre-Boarding Mobile reference app provides info on HR vetting, regional capacity building and GSC fraud, at the point of need. Onboarding App analytics identify knowledge and growth areas, which the CD and manager can use to discuss career paths. Continuous Development
- 22. TechnologyS U P P O R T I N G A P P L I C A T I O N S
- 23. 23 From Harm to Home | Rescue.org r:d System Priorities Recognizing the need for diverse and innovative solutions, and the disparate tools already in use across the organization for teaching and learning, Rescue Academy has established a list of criteria for technologies that may be included in the Academy. Consistency • Custom branding • Cloud-based • Native mobility mobility Accessibility • Adaptive content • Media optimization • Offline content accessibility Relevancy • Content aggregation • Personalized content • Game-based & social Efficiency • Rapid deployment • Content creation & distribution • Performance analytics
- 24. 24 From Harm to Home | Rescue.org r:d Degreed • Portable profiles mean achievements are recognized beyond IRC • Pathways lay the foundation for employee-driven learning • 225,000+ sources of informal and formal learning content and events in one platform create a single point of access to all IRC learning and development offerings • Administrative tools to analyze usage and manage users and content Unifying Learning Platform
- 25. 25 From Harm to Home | Rescue.org r:d Pathgather • Open platform integrates with both public and private learning systems • Unified search across all integrated systems provides fast and easy access to content • Employees create and share “Paths”, curated collections of learning content • Administrative tools to analyze usage and manage users and content Unifying Learning Platform
- 26. 26 From Harm to Home | Rescue.org r:d Inkling • Staff can use their tablet, smartphone or computer to access content online or offline, anywhere in the world • Admins / authors get insights into how, when and where content is used • Admins / authors share content with individuals and groups, maintaining control over updates and access Reference Platform
- 27. 27 From Harm to Home | Rescue.org r:d Mlevel • Staff engage with fast, fun gameplay and gamification concepts • Staff master organization’s learning goals via a structured learning taxonomy • More than just games: video, tasks, web links & point-of-need reference can all be included Game-based learning platform
- 28. 28 From Harm to Home | Rescue.org r:d Mindmarker • Trainers automate delivery of quick, meaningful training reinforcements that can be completed in 2 minutes or less • Gamification and smart localization (languages/timing) ensure the content is relevant and engaging • A variety of content types, including video, surveys and assessments, provide content flexibility Training reinforcement platform
- 29. 29 From Harm to Home | Rescue.org r:d Kio Kit Kio tablet The Kio tablet is a low cost, rugged tablet designed by a Nairobi company to deliver digital learning in areas with poor infrastructure. Kio Kit The Kio Kit consists of 40 Kio tablets, a BRCK+Pi microserver, 40 pairs of earphones, a hardened, water resistant, lockable case that is mobile. The Kit itself provides wireless charging for the tablets. Digital Classroom
- 30. 30 From Harm to Home | Rescue.org r:d Get in Touch Contact Reva McEachern reva@revadigital.com revadigital.com
Editor's Notes
- #5: Assessments – Learning needs and priorities Observations – Content, context and expectations Interviews –Analyze consistency, accessibility, relevancy and efficiency of the learning environment
- #6: People from 21 industries were surveyed and asked how they expected their organizations’ learning and performance solutions to evolve from the current state over the next three years (2015-2017). The data reflects that the learning ecosystem is evolving into a richer and more complex state. Embedded learning is on the rise. The coincides with 80% of all organizational learning takes place through on-the-job interactions with peers, experts, and managers, and the generally accepted 70:20:10 rule.
- #7: Derived from Pareto’s Rule.
- #9: - We asked people how they learn for work; are these things they do every day, every week, every month, once a year, or less. - Around 70% told us they take live, virtual or e-learning courses from their employers at least once a year. - However, on average, they only do those things once every three or four months. Technology is empowering leaders to take control and they use informal, self-serve learning to connect the dots and fill in the gaps in-between. All the time. - Almost 85% said they learn things for work by searching online at least once a week. Nearly 70% learn from peers or by reading articles and blogs every week. And 53% learn from videos in any given week. Most of that, though, is happening outside your control or view. What this data says to us is that people progress every day, in all kinds of ways – not just sometimes, in courses or classrooms. What’s different about Degreed is that we built our platform to address the 70% of learning, a system that enables social and informal, self-directed learning where an employee can go and build skills and their own career path and then on top of that, as we’ve grown, we’ve added in the 10%. We have flipped the model to start with what’s most important and where most of that learning should take place and then we’ve added in the push and pull based content that’s currently delivered by an LMS solution and other platforms.
- #11: Change behavior or change the way we operate?
- #16: Derived from Pareto’s Rule.
- #18: This unit will address the underlying issues of consistency, relevancy, efficiency and accessibility.
- #19: Bridging formal and informal in a continuous model with with digital tools and resources supporting all activities.
- #20: I recommend a unifying platform as the center of the academy as opposed to a traditional LMS.
- #22: App analytics identify his overall performance relative to other CDs and areas of improvement.
- #30: We will also need other vendors for off the shelf elearning content.