1
Research Seminar for
Educational Sciences
Prof. Dr. Chang Zhu
Department of Educational Sciences
Vrije Universiteit Brussel
1
Focus Groups
2
Focus Groups
• https://www.youtube.com/watch?v=TKCkV-
HuHWU
3
Focus Groups
A focus group is a small group discussion
guided by a trained leader/moderator, used
to learn more about opinions on a
designated topic, and then guide future
action.
3
A Focus Group Is . . .
What
• A carefully planned discussion
• To obtain perceptions of
• a defined interest area
5
A Focus Group Is . . .
Where
• In a permissive,
non-threatening environment
6
4
A Focus Group Is . . .
Who
• A group of people (7-10,
8-12, 5-10)
• With common
characteristics relating
to a discussion topic
7
A Focus Group Is . . .
How
• Conducted by a trained interviewer (moderator,
facilitator).
8
5
A Focus Group Is . . .
• How many
• “Theoretical saturation”
– Same ideas repeating
– Improves validity
• Practical concerns
– Cost
– Time
– Available participants
Recommendation: Plan for min. 3
focus groups
A Focus Group Is . . .
How long
• 60-150 minutes
1
0
6
Selecting Participants
• Each group of participants are similar
• General selection rules:
– Set specification
– Maintain control of the selection process
– Use the resources of the sponsoring organization in
recruiting
– Beware of bias
– Develop a pool of eligible participants and then
randomly select
1
1
When focus groups?
• When considering introducing a new
program or service
• When the main concern is depth of
opinion
• When you want to ask questions that
can’t easily be asked or answered in a
written survey
7
How are focus groups different
from regular “groups”?
• They are focused on a specific topic
• They have a trained facilitator
• Members of the group are encouraged to talk
openly about their opinions and respond to
other members
Moderator Skills
• Is mentally prepared
• Selects appropriate location
• Records the discussion
• Uses purposeful small talk
• Has a smooth & snappy introduction
• Uses pauses and probes
• Uses subtle group control
• Controls reactions to participants
• Uses an assistant moderator
• Uses appropriate conclusion
14
8
Assistant Moderator
• Equipment
• Refreshments
• Room arrangement
• Greeting
• Taking notes
• Tape recording
• Oral summary
• Incentives
• Debriefing w/moderator
• Feedback on analysis
1
5
Beginning the Focus Group
Discussion
• The first few moments in focus group
discussion are critical.
– Create a thoughtful, permissive atmosphere
– Provide the ground rules
– Set the tone
• Recommended introduction pattern:
– Welcome
– Overview and topic
– Ground rules
– First question16
9
Asking Questions
• Ask questions that yield powerful
• Information
• Use open-ended questions
• Avoid dichotomous questions
• Use "think back" questions
• Carefully prepare focus questions
17
Ending Questions
• Summary question
"Is this an adequate summary?“
• Reflection question
Ask participants to reflect on the entire discussion
and then offer their positions or opinions
• Final question
"Have we missed anything?
10
Types and Sequence of
Questions
Opening – brief, factual, everyone answers,
establishes common ground
Introductory – introduces topic, open-ended,
helps participants connect to topic
Transition – bridge fm intro to key questions
Key (2-5) – focus of the study & analysis
Ending – summarizes or highlights most
important points or looks for gaps
19
Characteristics of FG
Questions
Questions SHOULD be…
• Open-ended
• Focused in scope
• Conversational
• Clear (not ambiguous)
• Uni-dimensional (i.e.
1 question=1 idea)
• Presented in context
Questns should NOT be…
• Closed-ended
– dichotomous: yes/no
– how much/to what extent
• Why did you…? (instead
ask for influence or attribute)
• Multi-dimensional (e.g.
– two adjectives
– multiple phrases
• Long or contain jargon
2
0
11
Managing the Discussion
• Explicitly encourage differing points of
view
• Moderating techniques
– Pause: wait 5 seconds after a comment
– Probe: most useful early in session
• Would you explain further?
• Would you give me an example of what you
mean?
• Would you say more?
• Is there anything else?
• Please describe what you mean.
Analyzing Focus Group
Results
Good analysis takes
time, discipline
and skill!
• Principles
• Alternative strategies
• Procedures
12
Begin Analysis Immediately
• Schedule FGs carefully
(max: 2/day)
• During session
– take good notes
– use summary end
question
• Right after session
– tape record debriefing
• Within 1-2 days
– use tape to complete
notes
– label & file everything2
3
Systematic Analysis Process
• Start while still in the group
• Immediately after the focus group
• Soon after the focus group--within hours
analyze individual focus group
• Later--within days analyze the series of focus
groups
• Finally, prepare the report
24
13
Data Analysis
• Driven by underlying research question
• Qualitative
– Interpretive, constrained by context
– Topics – linked to group guidelines
• Steps
– Mechanical – organizing, subdividing
– Interpretive – developing subdivisions (code mapping),
search for patterns within subdivisions, drawing
meaningful conclusions
– Software: e.g., Atlas.ti; The Ethnograph; …..
• Reliability
– Repeated review of data
– Independent analysis by > two experienced analysts
Focus Group Analysis Tips
When analyzing focus group data, consider…
• Words
• Context
• Internal consistency
• Frequency or extensiveness of comments
• Intensity of the comments
• Specificity of responses
• Find the big ideas
26
14
Principles: FG Analysis Should
Be...
• Systematic: follow procedures
• Verifiable: another person could repeat it
• Focused: concentrate on key questions
• Practical: appropriate to info. needed
• Open: seek alternative explanations
• Vetted: incorporate feedback from others
• Prompt: analysis is hurt by delay
Considerations in the Analysis
• Actual words used
• Context of the responses
• Internal consistency
• Strength of the comments
– Frequency
– Extensiveness
– Specificity
Don’t forget: Find the big ideas!!!
15
Results
• Qualitative:
– Themes, Issues, Concerns
– Substantiating Quotes
• Quantitative:
– No. of participants who agreed or disagreed
– Frequency of themes within the group discussion
– Sample characteristics
Strengths
• Provides concentrated amounts of rich data, in
participants’ own words, on precisely the topic
of interest
• Interaction of participants adds richness to the
data that may be missed in individual
interviews
• Provides critical information in development
of hypotheses or interpretation of quantitative
data
16
Limitations
• Small number of participants
• Limited generalizability
• Group dynamics can be a challenge
– Particularly if moderator is inexperienced
• Interpretation
– Time-consuming
– Requires experienced analysts
Conclusions
• Focus group methodology
– provides rich depth of understanding of the
phenomenon of interest
– can be used in isolation, or to complement or
supplement quantitative methods
– is as useful and as strong as its link to the
underlying research question and the rigor with
which it is applied.
17
More reading….
Focus Groups: A
Practical Guide for
Applied Research
by Richard A. Krueger
Sage Publications, Inc.
2008 (4th edition)
3
3
Software for qualitative data
analysis
• Atlas.ti
• Nvivo
• MAXQDA
• Nvivo
• The Ethnograph
• HyperQual
• HyperResearch
• HyperSoft
• Qualrus
• QUALOG
• Textbase Alpha
3
4
18
Task
• Conduct a focus group interview
Assignment
• Work on your draft research proposal
3
6

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Research seminar lecture_9_focus_groups

  • 1. 1 Research Seminar for Educational Sciences Prof. Dr. Chang Zhu Department of Educational Sciences Vrije Universiteit Brussel 1 Focus Groups
  • 2. 2 Focus Groups • https://www.youtube.com/watch?v=TKCkV- HuHWU 3 Focus Groups A focus group is a small group discussion guided by a trained leader/moderator, used to learn more about opinions on a designated topic, and then guide future action.
  • 3. 3 A Focus Group Is . . . What • A carefully planned discussion • To obtain perceptions of • a defined interest area 5 A Focus Group Is . . . Where • In a permissive, non-threatening environment 6
  • 4. 4 A Focus Group Is . . . Who • A group of people (7-10, 8-12, 5-10) • With common characteristics relating to a discussion topic 7 A Focus Group Is . . . How • Conducted by a trained interviewer (moderator, facilitator). 8
  • 5. 5 A Focus Group Is . . . • How many • “Theoretical saturation” – Same ideas repeating – Improves validity • Practical concerns – Cost – Time – Available participants Recommendation: Plan for min. 3 focus groups A Focus Group Is . . . How long • 60-150 minutes 1 0
  • 6. 6 Selecting Participants • Each group of participants are similar • General selection rules: – Set specification – Maintain control of the selection process – Use the resources of the sponsoring organization in recruiting – Beware of bias – Develop a pool of eligible participants and then randomly select 1 1 When focus groups? • When considering introducing a new program or service • When the main concern is depth of opinion • When you want to ask questions that can’t easily be asked or answered in a written survey
  • 7. 7 How are focus groups different from regular “groups”? • They are focused on a specific topic • They have a trained facilitator • Members of the group are encouraged to talk openly about their opinions and respond to other members Moderator Skills • Is mentally prepared • Selects appropriate location • Records the discussion • Uses purposeful small talk • Has a smooth & snappy introduction • Uses pauses and probes • Uses subtle group control • Controls reactions to participants • Uses an assistant moderator • Uses appropriate conclusion 14
  • 8. 8 Assistant Moderator • Equipment • Refreshments • Room arrangement • Greeting • Taking notes • Tape recording • Oral summary • Incentives • Debriefing w/moderator • Feedback on analysis 1 5 Beginning the Focus Group Discussion • The first few moments in focus group discussion are critical. – Create a thoughtful, permissive atmosphere – Provide the ground rules – Set the tone • Recommended introduction pattern: – Welcome – Overview and topic – Ground rules – First question16
  • 9. 9 Asking Questions • Ask questions that yield powerful • Information • Use open-ended questions • Avoid dichotomous questions • Use "think back" questions • Carefully prepare focus questions 17 Ending Questions • Summary question "Is this an adequate summary?“ • Reflection question Ask participants to reflect on the entire discussion and then offer their positions or opinions • Final question "Have we missed anything?
  • 10. 10 Types and Sequence of Questions Opening – brief, factual, everyone answers, establishes common ground Introductory – introduces topic, open-ended, helps participants connect to topic Transition – bridge fm intro to key questions Key (2-5) – focus of the study & analysis Ending – summarizes or highlights most important points or looks for gaps 19 Characteristics of FG Questions Questions SHOULD be… • Open-ended • Focused in scope • Conversational • Clear (not ambiguous) • Uni-dimensional (i.e. 1 question=1 idea) • Presented in context Questns should NOT be… • Closed-ended – dichotomous: yes/no – how much/to what extent • Why did you…? (instead ask for influence or attribute) • Multi-dimensional (e.g. – two adjectives – multiple phrases • Long or contain jargon 2 0
  • 11. 11 Managing the Discussion • Explicitly encourage differing points of view • Moderating techniques – Pause: wait 5 seconds after a comment – Probe: most useful early in session • Would you explain further? • Would you give me an example of what you mean? • Would you say more? • Is there anything else? • Please describe what you mean. Analyzing Focus Group Results Good analysis takes time, discipline and skill! • Principles • Alternative strategies • Procedures
  • 12. 12 Begin Analysis Immediately • Schedule FGs carefully (max: 2/day) • During session – take good notes – use summary end question • Right after session – tape record debriefing • Within 1-2 days – use tape to complete notes – label & file everything2 3 Systematic Analysis Process • Start while still in the group • Immediately after the focus group • Soon after the focus group--within hours analyze individual focus group • Later--within days analyze the series of focus groups • Finally, prepare the report 24
  • 13. 13 Data Analysis • Driven by underlying research question • Qualitative – Interpretive, constrained by context – Topics – linked to group guidelines • Steps – Mechanical – organizing, subdividing – Interpretive – developing subdivisions (code mapping), search for patterns within subdivisions, drawing meaningful conclusions – Software: e.g., Atlas.ti; The Ethnograph; ….. • Reliability – Repeated review of data – Independent analysis by > two experienced analysts Focus Group Analysis Tips When analyzing focus group data, consider… • Words • Context • Internal consistency • Frequency or extensiveness of comments • Intensity of the comments • Specificity of responses • Find the big ideas 26
  • 14. 14 Principles: FG Analysis Should Be... • Systematic: follow procedures • Verifiable: another person could repeat it • Focused: concentrate on key questions • Practical: appropriate to info. needed • Open: seek alternative explanations • Vetted: incorporate feedback from others • Prompt: analysis is hurt by delay Considerations in the Analysis • Actual words used • Context of the responses • Internal consistency • Strength of the comments – Frequency – Extensiveness – Specificity Don’t forget: Find the big ideas!!!
  • 15. 15 Results • Qualitative: – Themes, Issues, Concerns – Substantiating Quotes • Quantitative: – No. of participants who agreed or disagreed – Frequency of themes within the group discussion – Sample characteristics Strengths • Provides concentrated amounts of rich data, in participants’ own words, on precisely the topic of interest • Interaction of participants adds richness to the data that may be missed in individual interviews • Provides critical information in development of hypotheses or interpretation of quantitative data
  • 16. 16 Limitations • Small number of participants • Limited generalizability • Group dynamics can be a challenge – Particularly if moderator is inexperienced • Interpretation – Time-consuming – Requires experienced analysts Conclusions • Focus group methodology – provides rich depth of understanding of the phenomenon of interest – can be used in isolation, or to complement or supplement quantitative methods – is as useful and as strong as its link to the underlying research question and the rigor with which it is applied.
  • 17. 17 More reading…. Focus Groups: A Practical Guide for Applied Research by Richard A. Krueger Sage Publications, Inc. 2008 (4th edition) 3 3 Software for qualitative data analysis • Atlas.ti • Nvivo • MAXQDA • Nvivo • The Ethnograph • HyperQual • HyperResearch • HyperSoft • Qualrus • QUALOG • Textbase Alpha 3 4
  • 18. 18 Task • Conduct a focus group interview Assignment • Work on your draft research proposal 3 6