Retail management using rfid
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The document discusses the evolution of the retail industry towards utilizing RFID technology to improve efficiency and customer satisfaction amid increasing competition. It outlines significant challenges faced by retailers, such as slow billing, stock verification difficulties, and theft, and presents RFID tagging as a proposed solution to enhance stock management, billing speed, and loss prevention. The advantages of implementing RFID systems include faster transactions, better inventory tracking, improved customer service, and heightened security against theft.
Retail management using rfid
- 1. Retail Management using RFID www.arumansoft.com 1
- 2. Introduction With changing lifestyles, high income growth, faster than ever changing fashions – there is no denying the fact that the retail industry today has been www.arumansoft.com climbing the ladder of growth at a phenomenally rapid pace. The traditional grocery store has given its way to the big supermarkets and malls which has led to manifold increase in retail business. With increase in size and number of retail organizations there is cut throat competition between the different players. It is widely felt that the key differentiator between the successful and the not so successful players is mainly in their outlook towards adopting new technology. Customer satisfaction is the most important element of retail sales for which most retail organizations today are keen to automate their existing systems and adopt upcoming technologies with open arms. As the retailers are scaling up their business, the need of the hour is a robust IT system to manage stock and customers 2
- 3. Challenges Though retail business has reached a point of inflexion today but the increased transaction volumes, increase in customer numbers together with increased www.arumansoft.com complexity in product manufacture and never ending competition makes it extremely difficult to achieve customer expectations. As the retailers are scaling up the business, some of the challenging issues as below. Slow Billing: Long queue at the billing section is one of the most common scenarios visible today at all the retail stores. Current systems installed cannot read multiple items together at the time of billing leading to wastage of customer's precious time. There need to be a system which can read multiple items together thus saving time and increasing efficiency. Difficult Stock Verification: Physical stock verification is a tedious job involving manual labor. Present system used doesn’t allow reading the items without taking it from the rack. It is very time consuming to take items from rack, 3 scan one by one and re-arrange back in racks.
- 4. Theft: With increase in volume of goods and the number of customers, security of goods is of prime importance. Thus most organizations are always on a lookout for a robust security system which could help them eliminate theft. www.arumansoft.com Unorganized stocks: Every store has loads of goods which are not displayed and are stacked in the back store. Tracking goods in this unorganized lot when a customer demands for an item not displayed on the shelves is a tedious time consuming task which often leads to loss of sale. 4
- 5. Proposed Solution Item Tagging • When new items are received, all details will be entered in to the application www.arumansoft.com software • Item code or unique serial number generated by the software will be encoded into a re-usable RFID tag using a desktop RFID reader/encoder • Encoded tag will be then attached to the item along with the price label Billing • A desktop RFID reader connected to the POS system will read multiple items at the same time • This will reduce the time taking for billing drastically • While packing the billed items, RFID tag attached to it will be removed for reusing to other items 5
- 6. Physical Verification • A portable hand held RFID reader will be used for reading all items without removing items from the racks where it is displayed www.arumansoft.com • Hand held reader will be moved near the items attached with the RFID tag and the item code of all items will be read and stored in the reader memory • After collecting all data, reader will be connected to the computer and collected data will be transferred to the application software to generate the reports. Theft Prevention • RFID Gate reader will be installed at the exit point of the store • This will read all the RFID tags passing through the gate and alarm sound will be produced if any tag is read. 6
- 7. Item Description Image Application ARU 1001 Dimensions: 94×20×0.21mm For fixing on Memory: 240-bit EPC code 64- RFID bit TID each tag/Inlay Read distance: Up to 7m (23ft); items reader & antenna dependent Anti-collision: Simultaneous www.arumansoft.com identification of multiple tags ARU 1002 RFID desktop reader Tag Reading Range：0.5m Desktop Power Consumed：DC+5V encoding & Reader Communication: RS232 Billing ARU 1003 RFID handheld reader (with Physical PDA) Handheld OS : WinCE Verification Reader Display: 3.5 in., 240X320 digital color, TFT touch screen, with touch pen Reading Range：0.5M Power Consumed：DC+5V 7
- 8. ARU 1004 UHF 4-antennas reader Gate reader for Frequency： Reader with 860MHz-868MHz(CE) theft antenna Protocol： prevention ISO18000-6B EPC G2 www.arumansoft.com Interface : TCP/IP, RS232 Antenna： One~Four Antenna /SMA Reading Range：12 m Power Consumed： DC+9V/12V ARU 1005 With an inbuilt RFID sensor, it Works as an can independent Kiosk sense any product taken near sales by and can display related personnel giving information like date all product of manufacture, materials, information to size, design customers. etc 8
- 9. Advantage of using RFID in Retail Faster Billing: POS readers can read multiple items at the same time without coming in line of sight thus time taken to generate a bill. This saves the customer's precious time and www.arumansoft.com attracts him to visit again. Customer Management: Works as an independent sales personnel giving all product information to customers. This can directly help in improving sales. Item Tracking: Portable hand held reader helps to find an item in the back store quickly which will reduce the manual search time of a particular item from thousands of items stacked Security: Real time visibility offered by RFID technology at various strategic points reduces the loss from theft, shoplifting, administrative & paper errors, vendor fraud etc 9
- 10. Easy Stock verification: RFID technology helps to read all items without touching it from its existing location which reduces the stock verification time drastically. Even a semi skilled person can collect data from a large number of items within a short span of time. www.arumansoft.com This enables to carry out stock taking on more frequent basic thus increasing productivity and helping to make better decisions. Better product management: Employee can quickly know whether a particular good is located in the front or back store and can serve the customer without any delays. 10
- 11. ARUMAN SOFTWARE Technologies Pvt. Ltd Email: sales@arumansoft.com PRESENTED BY:-saurav suman www.arumansoft.com saurav_suman0906@hotmail.com 11