Revised Objective Setting
Download as PPTX, PDF3 likes1,872 views
The document discusses how to write SMART objectives that are specific, measurable, attainable, results-oriented, and timely in order to effectively plan work and measure progress, provides examples of poorly written objectives that are too broad or not measurable, and illustrates well-written objectives that clearly define who will do what by when and to what standard.
Revised Objective Setting
- 2. What is an Objective? • Objective – something which you plan to do or achieve; an aim or a purpose. “The difference between where we are (current status) and where we want to be (vision and goals) is what we do (target objectives and action plans)”
- 3. S.M.A.R.T Objectives • Specific • Measurable • Attainable • Results Oriented • Timely Once we have created SMART objectives we can then assign them to the appropriate Performance Dimension
- 4. Examples of Poorly Written Objectives • Too broad/general • Not measurable • Open to interpretation • Not timely • Examples: – Improve customer service – Increase sales revenue – Improve communication skills – Improve efficiency
- 5. Writing S.M.A.R.T Objectives • Objectives are meant to be realistic targets • Objectives are written in an active tense, using strong verbs like plan, write, conduct, produce, etc. • They will always answer the following question: “WHO is going to do WHAT, WHEN, and TO WHAT STANDARD?”
- 6. Example of a Well Written Objective “Meet with all staff twice a year to conduct performance reviews” • Specific – Individuals know exactly what is to be achieved. • Measurable – “twice a year” – quantity or quality. Goals can be tracked and reviewed • Attainable – Goals are reasonable & achievable • Results Oriented – support goals of department and vision of organization • Timely – Goals to be achieved within a specific timeframe
- 7. Example of a Well Written Objective “Take M004 (Conflict Management) course through Metroland Talent Development on April18th, 2012” • Specific – outlines action to take • Measurable – course completion • Attainable – reasonable within job requirement • Results oriented – course application • Timely – specific date
- 8. Example of a Well Written Objective “Increase sales revenue by 10% over previous year (2011) by the end of 2012” • Specific – 10% • Measurable – year over year • Attainable – reasonable within job requirement • Results Oriented – tied to organization’s overall objective • Timely – end of 2012
- 9. Writing Objectives Summary In all cases, work objectives should be clear, measurable, and timely statements of the work to be accomplished and the results expected from that work.