Client Profile
                        RISK MANAGEMENT
Organization
                    Business Needs
                                 The client required the implementation of effective risk management
Canadian distributor of          processes in order to ensure the efficient and successful completion
natural resources                of IT projects. Previously, all of the IT department’s risk
                                 management practices had been carried out on an ad hoc basis. To
Size
                            guarantee the achievement of project portfolio objectives, the client
Over 900,000 customers,          had to replace this unorganized approach with a set of defined and
                                 measurable risk management processes.
around 1,200 employees
                                 Solution

Industry
                        Knowledgetech developed a comprehensive risk management
This client is one               solution with three key components:
of the most significant          1. Framework: Provided a step-by-step guide to key activities
utilities companies                 necessary for evaluating and responding to risks – based on
in the Pacific North West.          industry best practices but customized for the client’s workflows
It is also a noted               2. Manual: Outlined the risk management framework and supplied
innovator in alternative            tools and templates for putting it into practice
energy technologies.             3. Training: Ensured all internal and external project managers
                                    understood and could work within the framework

                                 Benefits
                                  • Proactively managed risk – contributing to the efficient
                                    completion of projects and reducing the need to allocate funds
                                    for the mitigation of unplanned events or emergencies
                                  • Filled gaps in the existing risk management process
                                  • Increased the rigour and accuracy of the budgeting process and
                                    the calculation of projects deadlines
                                  • Audited projects to ensure regulatory requirements were met



                                                                                        





    
                                                                      

                                                                               www.knowledgetech.ca
                   
                       
                           
         604-484-8099

                             
                                                                           





                                 ©
2011
Knowledgetech
–
All
rights
reserved


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Risk Management

  • 1. Client Profile
 RISK MANAGEMENT Organization
 Business Needs The client required the implementation of effective risk management Canadian distributor of processes in order to ensure the efficient and successful completion natural resources of IT projects. Previously, all of the IT department’s risk management practices had been carried out on an ad hoc basis. To Size
 guarantee the achievement of project portfolio objectives, the client Over 900,000 customers, had to replace this unorganized approach with a set of defined and measurable risk management processes. around 1,200 employees Solution
 Industry
 Knowledgetech developed a comprehensive risk management This client is one solution with three key components: of the most significant 1. Framework: Provided a step-by-step guide to key activities utilities companies necessary for evaluating and responding to risks – based on in the Pacific North West. industry best practices but customized for the client’s workflows It is also a noted 2. Manual: Outlined the risk management framework and supplied innovator in alternative tools and templates for putting it into practice energy technologies. 3. Training: Ensured all internal and external project managers understood and could work within the framework Benefits • Proactively managed risk – contributing to the efficient completion of projects and reducing the need to allocate funds for the mitigation of unplanned events or emergencies • Filled gaps in the existing risk management process • Increased the rigour and accuracy of the budgeting process and the calculation of projects deadlines • Audited projects to ensure regulatory requirements were met 
 
 
 
 www.knowledgetech.ca 
 
 
 604-484-8099
 
 
 ©
2011
Knowledgetech
–
All
rights
reserved