Robots and Automations: Experiences of use with Zabbix
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The document discusses the use of Zabbix in automating IT management processes, highlighting the author’s experiences with robot process automation (RPA). Key objectives include improving customer views, reducing operational costs, and integrating ticketing systems with Zabbix. The author also mentions the challenges faced in maintaining mission-critical systems and the solutions implemented for orchestration in a telecom environment.
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Guido M. Silvério
guidoms@gmail.com
IT Management | IT Projects| Process Automation
Areas of interest: IT Management, DevOps, Lean IT,
NOC, Agile, RPA, Startups, Security, IoT](https://image.slidesharecdn.com/zabbixlatam2019robotsandautomationsexperiencesofusewithzabbix-190504174050/85/Robots-and-Automations-Experiences-of-use-with-Zabbix-2-320.jpg)
Robots and Automations: Experiences of use with Zabbix
- 1. Robots and Automations: Experiences of use with Zabbix Guido Mascelani Silvério guidoms@gmail.com
- 2. [root@localhost ~]# whoami --version Guido M. Silvério guidoms@gmail.com IT Management | IT Projects| Process Automation Areas of interest: IT Management, DevOps, Lean IT, NOC, Agile, RPA, Startups, Security, IoT
- 3. Summary Before Zabbix Zabbix transformation First challenges RPA - Robot Process Automation Robot examples
- 4. RPA - Robot Process Automation >> In the past...
- 7. ❏ Automatization ❏ Flexibible monitoring ❏ Improve customer view ❏ Reduce operational costs Internal development
- 9. Integrations
- 10. Integration Goals ➔ Create and update tickets (OTRS and ERP) from Zabbix ➔ Sync Zabbix hosts on OTRS BDGC ➔ Send ACK to Zabbix
- 11. First attempts
- 12. 100x FASTER
- 13. Success
- 16. RPA - Robot Process Automation
- 17. MINDSET UPGRADE
- 22. Solution
- 24. Environment
- 26. Challenge: Ensure availability and full operation of services
- 32. Record Robot
- 34. Thank you! Guido Mascelani Silvério guidoms@gmail.com