The document discusses using a virtual assistant (VA) for real estate businesses. It outlines 4 steps to implement a VA: 1) Prepare yourself by getting organized, 2) Prepare systems like a CRM, 3) Get a VA through websites like Fiverr, TaskBullet, or by hiring a full-time VA on Upwork, and 4) Train the VA by assigning tasks like email marketing, listings coordination, and hand off about 80% of tasks. The presentation provides examples of one real estate agent who saw transactions increase from 22 in 2010 to over 300 after implementing a VA-assisted business model.