Rock, paper, scissors, COUNTER, SUSHI: Making sense of usage
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This document summarizes Jennifer Bazeley's presentation on making sense of usage data from electronic resources. It discusses selecting the important types of usage data to analyze from sources like COUNTER and SUSHI reports, obtaining the data from publishers and vendors, compiling and storing the data, analyzing and visualizing usage trends over time and across resources, and disseminating the findings. Key steps include understanding COUNTER standards, combining usage with other library data, benchmarking against peers, and sharing results through guides and collaboration tools.
Rock, paper, scissors, COUNTER, SUSHI: Making sense of usage
- 1. Rock, paper, scissors, COUNTER, SUSHI: Making sense of usage Jennifer Bazeley Head, Collection Access & Acquisitions Miami University Libraries ALAO CMIGWorkshop June 9, 2014
- 2. The truth of the matter https://twitter.com/FakeLibStats/status/464074593049649153
- 3. The approach ▪ Select ▪ Obtain ▪ Compile ▪ Store ▪ Analyze -Visualize ▪ Disseminate – Share
- 4. Select - Understand the standards SUSHI & COUNTER https://www.flickr.com/photos/crobj/14269377082/
- 6. COUNTER JR2
- 7. COUNTER JR5
- 8. JR3 - Mobile
- 9. Select ▪ Which usage is important? – E-books, e-journals, databases (COUNTER & non-COUNTER reports) – PDA – Link resolver & A to Z – Discovery service – Book and journal circulation numbers (checkouts, internal use, renewals)
- 10. Caveats: there’s always a “but” ▪ Vendor/publisher discrepancies ▪ Technology fails ▪ Garbage in, garbage out
- 11. Obtain ▪ Electronic – Publisher, platform, vendor, consortia websites – Self-service, automated e-mails, gentle prodding of vendor ▪ Print – Your friendly ILS – Review files, statistics, web management reports
- 12. Compile ▪ Usage statistics software ▪ Excel
- 13. Compile
- 14. Compile
- 15. Store ▪ Someplace in addition to your hard drive – Library or departmental server – Dropbox – Google Drive – Usage statistics software
- 16. Analyze ▪ Combine/compare usage with other data ▪ Benchmark against peer/aspirational institutions ▪ Apply existing principles (e.g., Pareto) ▪ Patterns over time, across platforms, across locations ▪ Predict/extrapolate
- 17. Visualize ▪ Charts & graphs ▪ Pivot tables ▪ Word clouds ▪ Infographics
- 18. Analyze
- 19. Visualize
- 20. Analyze
- 21. Visualize
- 22. Visualize
- 23. Analyze
- 24. Visualize
- 25. Analyze
- 26. Analyze
- 27. Visualize
- 28. Analyze
- 29. Visualize
- 30. Disseminate - Share ▪ Google Drive ▪ LibGuides ▪ EBSCOnet
- 35. Useful Resources ▪ Bucknell,Terry. – “Garbage in, gospel out: twelve reasons why librarians should not accept cost per download figures at face value.” The Serials Librarian, 63 no. 2 (2012): 192-212. ▪ Tufte, Edward R. – Envisioning Information. Cheshire, Conn.: Graphics Press, 1990. ▪ COUNTER v. 4 – http://www.projectcounter.org/r4/COPR4.pdf – http://www.projectcounter.org/r4/APPF.xls ▪ SUSHI – http://www.niso.org/workrooms/sushi/librarians/
Editor's Notes
- #3: https://twitter.com/FakeLibStats/status/464074593049649153 May 7, 2014, 9:09 am
- #5: SUSHI The SUSHI protocol provides instructions to automate the collection of usage statistics reports from compliant vendors, which you’d otherwise manually download from a vendor website or receive via email. If you have an electronic resource management (ERM) or subscribe to usage statistics software, using SUSHI generally just requires entering SUSHI configurations for each of your vendors. Not every vendor supports SUSHI—there is a list online at the NISO/SUSHI site that will tell you which vendors are SUSHI-compliant. COUNTER Version 4 COUNTER consists of standard and optional reports—for a vendor to be COUNTER-compliant, they must offer all of the standard reports. I won’t talk about every report type, as you can read that information online, but I do want to mention some of the improvements. What is better about v.4? Expanded list of definitions – including gold OA and access denied categories--so that you know exactly what is being reported on Requirement for DOIs to be included in usage reports – data mapping Requirement for usage of Gold OA articles to be reported separately Requirement to provide journal report 5 (year of pub/journal) DB reports modified: session counts dropped; must report record views and result clicks – helps with issues created by federated search services that were inflating usage numbers New report Multimedia Report 1 for audio, video, image resources Optional reports for usage on mobile devices
- #6: JR1 GOA - Number of successful gold open access full-text article requests by month and journal
- #7: JR2 - Access denied to full-text articles by month, journal and category
- #8: JR5 - Number of successful full-text article requests by year of publication and journal
- #9: JR3 Mobile
- #11: “Garbage in, gospel out: twelve reasons why librarians should not accept cost per download figures at face value.” The Serials Librarian, 63 no. 2 (2012): 192-212.
- #23: http://infogr.am/
- #30: Wordle