Rosalin Ghosh_Resume_Testing_8 Yrs Experience
- 1. Rosalin Ghosh 907 Vinings TRL SE Phone: 206-802-4785(M) SE, Smyrna rosalin.ghosh@gmail.com GA-30080 SUMMARY • A dynamic professional with around 8+ Years of rich experience in software testing Project Management, Defect Management, System and Regression Testing of complex business systems, which involve integration of multiple applications • Currently working as ‘Test lead’ with responsibilities of Project execution and defect management. • Experience in activities like Requirement Analysis (RTM), Preparing Test strategies, Test Plan, Test Management, Test Estimation, Client interaction, Co-ordination with Development team, performing risk analysis/mitigation, defining and improving QA processes & standards. • Performed feasibility study, test case identification for automating smoke test and regression suit of web applications using QTP and Selenium. • Expert in utilizing tools like ALM, HP quality center, Pivotal Tracker and IBM mainframe – Tesseract (Passport PC to Host). • ISTQB foundation level certified. • 2+ years of adept Experience with leading insurance providers(Ameriprise) for Auto and Home Insurance, 2+ years of experience in health insurance and provider domain and 2+ years’ experience in HR mainframe systems of Retail client(The Home depot). • 4+ years of experience in leading and mentoring QA team members. • Excellent interpersonal and analytical skills. EDUCATION • Masters in Computer Applications (MCA) • Bachelor of Science and Bachelor of Education (BSc. / Bed.) Technical Skills Operating Systems Windows Languages Basic knowledge in Java Databases DB2 Tools/Utilities Quality Center, Application Life Cycle Management, Pivotal Tracker Domain Knowledge Healthcare, Insurance (Auto and Home), Retail Domain Microsoft Office Tools Word, Excel, PowerPoint, MPP PROFESSIONAL EXPERIENCE Syntel LTD. From Mar’14 – Till Date Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 94442 HR and Payroll Home Depot 7 Analyst Programmer Test Lead Manual testing, Main Frame, DB2
- 2. Responsibilities Project Description: This is a manual testing project for testing the HR and Payroll applications of Home Depot. The applications are Main Frame and Java based applications. It includes functional testing and system testing. Activities included: - Analyze requirements like User requirement documents (URD), business requirement documents (BRD) and come up with high level scenarios which help in estimation of effort. Updating master test plan template and take approval from all stake holders. Creating test strategy document which contains business flows and presenting it to project team. Prepare test cases and link them to requirements in ALM. Assigning tasks to offshore team members after coordinating with THD lead as well as Keeping track of status. Execute test cases and log defects daily. Discuss defects in daily defect calls with project team and assign it to appropriate team member. Identifying test cases for regression testing and End to End testing. Track status of project in Microsoft project plan and create weekly status report. Attending weekly project status calls in all phases from Analysis to release. Preparing Status reports (Daily, weekly and monthly) for project and attend Monthly status calls with Client management. Create final test status report and prepare for Implementation review Board (IRB) meeting. Prepare test closure report, KT documents and come up with lessons learnt action items. Syntel LTD. From Nov’13 – Mar’14 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 95358 GHC Discover phase GHC 7 Analyst Programmer Test Lead Manual testing, Main Frame Responsibilities Project Description: This is a manual testing project for testing the federal changes with Affordable Care Act. The applications are Main Frame applications. It includes functional testing and system testing. Activities included: - Understanding Health care payer. Preparing test plan and testing activities. Preparing test cases. Perform functional and system testing. Raise defects. Prepare test data and document test result. Co-ordinate with offshore regularly and clarify their doubts if any. Prepare test status report weekly and present it to client. Syntel LTD. From Jun’13 – Nov’13 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 95006 Ameriprise AAH T&M Ameriprise 3 Analyst Programmer Test Lead Manual testing, QC, Automation testing
- 3. 2012-2013 & AITT QTP Responsibilities Project Description: This is an automation testing project for executing the regression testing for Rate changes every month. The applications are online and Policy admin as well. Also involved in SIT testing for several work requests and Incident changes and AITT testing. Activities included: - Understanding Underwriting and sales. Perform automated regression testing for premium rates in different states. Writes test cases for SIT and execute them. Raise defects. Prepare test status report weekly and present it to client. Syntel LTD. From Nov’12 – June’13 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 95006 Ameriprise AAH T&M 2012-2013 Ameriprise 2 Analyst Programmer Test Lead Manual testing, QC. Responsibilities Project Description: This is a Rating code conversion project where Insurance premiums and rates ate generated for 44 states and validated against Online rates generated. The Rating applications are very critical to Underwriting and Sales dept. Manually we test the halt messages with effect the rating. Activities included: - Understanding Underwriting and sales. Perform regression testing for premium rates in different states. Raise defects. Prepare test status report weekly and present it to client. Syntel LTD. From June’12 – Nov’12 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 94629 Ameriprise AAH IDS VB6 Claims Ameriprise 3 Analyst Programmer Test Lead Manual testing, QC.
- 4. Responsibilities Project Description: This is a code conversion project where 26 applications in VB6 were converted to .Net technology. They were windows applications and critical to Claim Dept. in Ameriprise Auto and Home Insurance. Activities included: - Understanding the old application. Preparing test plan and testing activities. Preparing test cases as per the Old applications. Perform functional and regression testing. Raise defects. Prepare test data and document test result. Co-ordinate with offshore regularly and clarify their doubts if any. Prepare test status report weekly and present it to client. Understand the defects raised in UAT and help development fix it. Syntel LTD. From May’11 – June’12 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 92439 Testing RCM-SCM HCA 1 Analyst Programmer Team Member Manual testing, DSS. Responsibilities Project Description: This is a testing project on the Decision support system which involves estimating cost factor for comparison over years and contract modeling for every regulatory change. Also testing the SMA application which is also a reporting tool. Activities included: - Understanding the requirement document. Preparing test plan and testing activities. Preparing test cases as per the requirements. Perform functional testing. Raise defects. Prepare test data and document test result. Syntel LTD. From Nov’10 – May’11 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 92439 Testing RCM-SCM HCA 2 Analyst Programmer Team Member Manual testing,DB2,Business object.
- 5. Responsibilities Project Description: This is a testing project on the Lawson AP Reports and SMART FIFO for EDW Supply chain. It involved validating the reports against the Business object reports and SQL reports. Activities included: - Understanding the requirement document. Preparing test plan and testing activities. Preparing test cases as per the requirements. Perform functional testing. Raise defects. Prepare test data and document test result. Syntel LTD. From Nov’10 – Nov’10 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 92439 Testing RCM-SCM HCA 1 Analyst Programmer Team Member Manual testing,DB2,Business object. Responsibilities Project Description: This is a testing project on the Lawson AP Reports for EDW Supply chain. It involved validating the reports against the Business object reports and SQL reports. Activities included: - Understanding the requirement document. Preparing test plan and testing activities. Preparing test cases as per the requirements. Perform functional testing. Raise defects. Prepare test data and document test result. Syntel LTD. From Nov’10 – Nov’10 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 92439 Testing RCM-SCM HCA 3 Analyst Programer Team Member Manual testing,DB2,Main Frame
- 6. Responsibilities Project Description: This is a testing project Patient accounting in RCM system to restore all details of purged patient accounts. It involves putting transactions through transaction maintenance and validating the data updates in patient accounting as per the requirement document. Activities included: - Understanding the requirement document. Perform functional and regression testing. Raise defects. Prepare test data and document test result. Syntel LTD. From Oct’10 – Oct’10 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 92439 Testing RCM-SCM HCA 2 Analyst Programer Team Member Manual testing,DB2,Main Frame Responsibilities Project Description: This is a testing project on the Healthcare Payment System. It involved functional and regression testing for the application. Activities included: - Understanding the requirement document. Preparing test cases as per the requirements. Perform functional and regression testing. Raise defects. Prepare test data and document test result. Syntel LTD. From Aug’10 – Sept’10 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 92439 Testing RCM-SCM HCA 2 Analyst Programmer Team Member Manual testing,DB2,Main Frame
- 7. Responsibilities Project Description: This is a testing project on the COE Reports for EDW Supply chain. It involved validating the reports against the Business object reports and SQL reports. Activities included: - Understanding the requirement document. Preparing test cases as per the requirements. Perform functional testing. Raise defects. Prepare test data and document test result. Syntel LTD. From May’10 – July’10 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 73138 HCA COE Base Engagement HCA 2 Analyst Programmer Team Member Manual testing,DB2,Main Frame Responsibilities Project Description: This is a testing project on the enhancement made to the existing application to retrieve the complete data of patient account from different interfaces after the account was deleted due to zero billing. Activities included: - Understanding the requirement document. Preparing test cases as per the requirements. Perform regression testing and functional testing. Perform functional and system testing. Raise defects. Prepare test data and document test result. Syntel LTD. From Oct’09 – May’2010 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used P967 Sign Search Improvemen t Belk 2 Analyst Programmer Team Member Manual testing,DB2
- 8. Responsibilities Project Description: Sign search Improvement is a testing project for Syntel. This included the end to end testing of the application and backend for the enhancement done by the Vendor Episys who has developed this application. Activities included: - Understanding the requirement document. Preparing test cases as per the requirements. Perform smoke testing. Perform system testing. Raise defects. Prepare test data and document test result. Providing data for UAT and provide support to the client during UAT. Implementation of the changed code to production and support for any issues. Syntel LTD. From May’09 – Oct’09 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used P940 Signage Inventory Integration Belk 2 Analyst Programmer Team Member Java,DB2, Manual testing. Responsibilities Project Description: Signage inventory integration is a testing project for Syntel. This included the end to end testing of the application and backend for the enhancement done by the Vendor Episys who has developed this application. Activities included: - Understanding the requirement document. Preparing test cases as per the requirements. Perform smoke testing. Perform system testing. Raise defects. Prepare test data and document test result. Providing data for UAT and provide support to the client during UAT. Implementation of the changed code to production and support for any issues. Syntel LTD. From Nov’08 – May’2010 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used P931 Belk AMO Belk 4 Analyst Programer Team Java,DB2
- 9. Member Responsibilities Project Description: Belk AMO is a support, Maintenance and enhancement project where we will maintain their servers and applications and add new features to the existing ones. Activities included: - Reading documents to know about the business process Attending KT sessions. Preparing Application handbook and presentations. Providing primary support (Level1 and level2) to the applications. Solving tickets. Coordinate with team members, onsite coordinator and Client Interaction. We are giving 24/7 supports to the client in weekdays and holidays and also support them on weekends. Understanding the requestor requirement and act according to that at the earliest. Sharing the work among the team. Coordinate with team members, onsite coordinator and Client Interaction. Preparing ticket log and Impact Analysis and Resolution Document. Preparing weekly status reports. Syntel International PVT.LTD. From Apr’08 – Nov’08 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 9001 Fedex EM FEDEX 8 Analyst Programmer Team Member Unix Responsibilities Project Description: Environment management is a Testing Support Project. In which we support more than 300 servers remotely. In this requestor will raise their queries in Ticketing system either in form of CR (Change Request) or QC (Quality center). We analyze their queries and resolve the same. And we monitor the Status of the each and every server on each level on hourly basis. Activities included: - Preparing hourly status report on each server on each level and other reporting activities. Coordinate with team members, onsite coordinator and Client Interaction. We are giving 24/7 supports to the client in weekdays and holidays and also support them on weekends Understanding the requestor requirement and act according to that at the earliest. Sharing the work among the team. Monitoring the ticketing system on 24/7 basis (CR and QC). Monitoring the Status of the each and every server on each level using a tool called SAM on hourly basis. Applying SQLs and stored procedures as requested by the requestor. Good communication skill and team spirit.
- 10. Member Responsibilities Project Description: Belk AMO is a support, Maintenance and enhancement project where we will maintain their servers and applications and add new features to the existing ones. Activities included: - Reading documents to know about the business process Attending KT sessions. Preparing Application handbook and presentations. Providing primary support (Level1 and level2) to the applications. Solving tickets. Coordinate with team members, onsite coordinator and Client Interaction. We are giving 24/7 supports to the client in weekdays and holidays and also support them on weekends. Understanding the requestor requirement and act according to that at the earliest. Sharing the work among the team. Coordinate with team members, onsite coordinator and Client Interaction. Preparing ticket log and Impact Analysis and Resolution Document. Preparing weekly status reports. Syntel International PVT.LTD. From Apr’08 – Nov’08 Project ID Project Name Customer /Client Name Team Size Designation Role Technologies /Skills Used 9001 Fedex EM FEDEX 8 Analyst Programmer Team Member Unix Responsibilities Project Description: Environment management is a Testing Support Project. In which we support more than 300 servers remotely. In this requestor will raise their queries in Ticketing system either in form of CR (Change Request) or QC (Quality center). We analyze their queries and resolve the same. And we monitor the Status of the each and every server on each level on hourly basis. Activities included: - Preparing hourly status report on each server on each level and other reporting activities. Coordinate with team members, onsite coordinator and Client Interaction. We are giving 24/7 supports to the client in weekdays and holidays and also support them on weekends Understanding the requestor requirement and act according to that at the earliest. Sharing the work among the team. Monitoring the ticketing system on 24/7 basis (CR and QC). Monitoring the Status of the each and every server on each level using a tool called SAM on hourly basis. Applying SQLs and stored procedures as requested by the requestor. Good communication skill and team spirit.