Rubik Introduction Feb2010
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Rubik Financial provides banking technology solutions to over 340 financial institutions. It has 75 employees across offices in Australia, Singapore, Dubai, and Indonesia. Rubik's main product lines include phone and mobile banking, internet banking and security, card and payments systems, and receivables and recoveries systems. Rubik's goal is to deliver its "Bank-in-a-Box" technology platform as a flexible, low-cost, and hosted solution to meet all of a financial institution's banking system needs.
Rubik Introduction Feb2010
- 1. About Rubik Financial Limited August 2009 CONFIDENTIAL
- 2. Rubik – a snapshot • Publicly listed on Australian Stock Exchange – ASX:RFL • 75 Staff – Sydney, Perth, Singapore, Dubai, Jakarta • 340 client institutions – mostly banks, building societies and credit unions • Key product lines include: – Phone & Mobile banking – 90%+ market share in Oceania – Internet Banking & Security – 20% share in Australia, 80% share in NZ – Card & Payments Systems – minor share – Receivables & Recoveries Systems – 70%+ in Australia, minor global CONFIDENTIAL 1
- 3. Rubik‟s Mission & Vision Rubik now has the core functions for the „Bank-in-a-Box‟. Rubik continues to seek new opportunities consistent with its stated mission. Mission Rubik Financial will achieve compelling growth in shareholder value through exploitation of profitable niches within the financial services sector. Vision Deliver a flexible, low cost, hosted, “Bank-in-a-Box” technology platform to financial institutions. Bank-in-a-Box Flexible A suite of integrated systems for meeting banking system needs Low cost Decrease complexity & cost of technology to 30% of current costs Hosted Provide a secure, highly available, compliant environment CONFIDENTIAL 2
- 4. Long Term Strategy – 5 to10 years Rubik‟s long term goal is to deliver „Frictionless Banking‟. • Deliver lower costs of products and services to consumers (members) by decreasing the overall cost of delivery for Financial Institutions – Targeting a reduction of technology spend per Financial Institution by over 30% to reduce cost-to-income ratio by at least 10% – Manage entire technology needs of 75% of all financial institutions in Australia and New Zealand – ie. deliver scale benefits to the majority of Financial Institution market – Deliver specialist product solutions to T24 customers and financial institutions worldwide – Provide a single instance, multibranded, highly configurable „Bank-in-a- Box‟ capability with all services priced at marginal cost. CONFIDENTIAL 3
- 5. Financial services is IT Intensive Due to customer needs and regulatory requirements, financial institutions, regardless of size, need to provide very similar services to their customers. Customer Segments Value Mass Market Premium High Worth Private Distribution Channels ATM/ IVR/Call SMS/Mobile Branch Broker Internet EFTPOS Centre Products Transaction Home Loans Consumer Loans Equities Managed Funds Accounts Credit Card Overdrafts Savings Accounts Insurance Commercial Infrastructure Services Authorities Imaging Documentation Payments General Ledger Security Reporting Interfaces Audit Customer Data CONFIDENTIAL 4
- 6. Product offering moving to value proposition Rubik sells 4 product lines today, but increasingly will be selling a single value proposition – the “Bank-in-a-Box” Customer Operations & Transactional Acquisition Processing Services Phone Internet Cards & Collections Banking Banking Payments • CRM - ARC • Loan & Customer • Payments - SPX • Internet - IB • Accounts – T24 • Security – F2, Administration • Online banking SMS, Token – T24 - IB • Sales • Fraud – IMTF • Phone Banking - Management - • Reporting - IVR CWX – 1st Sugar Mgt Console IVR • EFTPOS - CMS Party • Imaging and Online • Simulators / • ATM - CDM Card Mgt calculators Document banking • Host – T24 • Voice systems – management Agency Mgt – T24 • GL – T24 Swift Call VOIP • Branch systems - • Collections - Teller CWX Legal • Kiosk - SwiftCash • Workflow - recoveries WWF SMS Banking Factor 2 SPX Mgt Console Mobile Hosted & Managed Services Mercantile Banking • Secure, dual site setup with DRP and BCP in place 3rd Party • Standard Interfaces & shared development Online Apps Bpay • Managed hardware, network, software, and services Delinquency Cash • Centralised business process for non-core activities Mgt Dispenser Already hosted by Rubik CONFIDENTIAL 5
- 7. Our “Bank-in-a-Box” Rubik aims to match the business needs of financial institutions, not just provide systems. Customer Operations & Transactional Acquisition Processing Services • CRM - ARC • Loan & Customer • Payments - SPX • Internet - IB Administration – T24 • Accounts – T24 • Security – F2, SMS, Token • Fraud – IMTF • Online banking - IB • Marketing – T24 • Reporting - Mgt • Phone Banking - IVR • Sales Management - Console • EFTPOS - CMS Sugar • Imaging and • ATM - CDM • Simulators / calculators Document • Host – T24 management – T24 • Voice systems – Swift • GL – T24 Call • Collections - CWX • Branch systems - Teller • Workflow - WWF • Kiosk - SwiftCash Hosted & Managed Services • Secure, dual site setup with DRP and BCP in place • Standard Interfaces & shared development • Managed hardware, network, software, and services • Centralised business process for non-core activities CONFIDENTIAL 6
- 8. Rubik Product Range Products – Phone & Mobile banking – Internet Banking & Security – Card & Payments Systems – Receivables & Recoveries Systems Value Proposition – Bank-in-a-Box CONFIDENTIAL 7
- 9. Phone banking • 250 installations with 190+ ADIs use system in Australia • Analogue, digital or VOIP • Many features – Balances VOIP PSTN – Transactions E1 IVR Host PABX Phone Interface Banking – Payments – Process automation Core Banking Management – Limit controls Console Reports System – Locator services • Hosted or in-house Database • Disaster Recovery site CONFIDENTIAL 8
- 10. Mobile Banking • Patented approach • iPhone and browser • Audio enabled • Easy to use & intuitive User Interface specifically designed for the mobile phone - not a scaled down standard Internet banking app • Only secure browser based mobile solution on the market • Adopted by a regional bank • Anticipate quick adoption by online banking customers CONFIDENTIAL 9
- 11. Next generation Internet Banking • W3C compliant with all common • Expense reporting and „My safe‟ features available • Dot net based with interfaces for all • Can use layered security for all Australian host systems functions • Focus on usability and customer ability • Hosted or in house with over 80 to self configure installed CONFIDENTIAL 10
- 12. UserX – experience monitoring • Fully managed and hosted service • Replicates your members typical banking interactions • Measures all response times from the web server • Validation of web server responses to the browser • Instant Alerts sent via email and/or SMS • UserX Dashboard displays real time results to your desktop • Measures are taken when other members online CONFIDENTIAL 11
- 13. UserX – experience monitoring CONFIDENTIAL 12
- 14. Card Management System • Inexpensive system with multibrand / multi bin FDI • Browser based for mobile FDI Gateway deployment Transactions & Settlement Card Updates Reports • Either use batch card production or personalised cards using special printers EFG CMS CMServer Transaction Web • Existing interface to FDI, 1 week Processor (Backend) Interface development required for a new interface CMS Database • Pay per brand and card User User User Host Database CONFIDENTIAL 13
- 15. Bpay Biller & Payer • Biller - Allows organisation to rapidly create and manage billers • Payer – drives the value processing of Bpay files • Browser based so authority can be devolved to customers • Could be used for business customers, or for customers of your clients CONFIDENTIAL 14
- 16. SPX – Payments & Settlements Exchange • Corporate Direct Debit & Credit products • Process Inward clearing (ACH, Checks, SWIFT) • Integrated payment platform • Process Outward clearing • Hosted payment processing for smaller banks • Inter-bank Settlement • Cheque processing • Payments across branch network / subsidies Salaries & Wages Cheques Utility Payments Unemployment Money Transfers Creditor Settlements Benefits Bill Payments Dividend Payments Direct Debits Bill Payments to ACH Payments Cheques, Money EDI Settlements to registered Across any order printing & registered EDI utilities/service Financial Institution Reconciliation participants companies CONFIDENTIAL 15
- 17. Collection Works Integration Interfaces • Analytics & • Host Systems Scoring • Automated • Account Dialers Communications • Outbound • Phone • Inbound • Letters • Other Interfaces • SMS • Email • Fax • Workflow Automation CONFIDENTIAL 16
- 18. Collection Works CONFIDENTIAL 17
- 19. Management Console – Productivity Start with Portfolio View. Click on employee to Drill down on Employee to see what status accounts view accounts assigned to employee. are in. Final drill down will display the list of accounts. Drill down again to see the age of the accounts. CONFIDENTIAL 18
- 20. Management Console - Promises CONFIDENTIAL 19
- 21. What‟s in the Box? Other FI‟s External WPac, CBA, NAB etc BPAY Parties CUSCAL AFIC/ASIC APRA Credit Union Banking Environment ATO Autrac Member Security Layer Direct Veda Cheque Interface Layer Credits Entry Debits T24 BPAY Accounts – Members – Rules Cards Processes - ATM/EFT POS FDI Transactions Interface Layer EFT Collections Security Layer Credit Union/Bank Head Office Rubik Channel Branches Products IVR, Internet Banking, Mobile Banking, SMS Banking CONFIDENTIAL 20
- 22. Secure Hosted Environment •High physical security, including Biometric Entry, anti-ram, 4 ISPs, 2 power providers and warm diesel backup etc. •Highly Protected T4 rating from ASIO and DSD •Sites over 500km apart •ISO 27001 & PCI certification •High Availability configuration (99.95% ) CONFIDENTIAL 24
- 23. Benefits Rubik provides • Resources & Skills – 20+ staff trained in T24 – 90 staff in channels and local systems – Local / Global partners on call • Lower project risk – Proven and stress tested infrastructure – Prebuilt basic design elements – Certified interfaces CONFIDENTIAL 25
- 24. Decreasing costs by: • Lower selection cost – Reduce cost of sale / selection by grouping core system selection processes for multiple clients at once – Pricing, contracts and offering transparent to decrease negotiation cycle CONFIDENTIAL 26
- 25. Decreasing costs by: • Lower implementation costs – Centralised hardware platform already operational ensures: • Design and Set-to-work not required • Virtual servers and SAN scale with demand • Pre-integration with third party connections eg. ATM, EFTPOS, Bulk Payments – “Commodity” based choices for key hardware and software – Rapid gap analysis of product and workflow differences from “Model” starting point given common offerings CONFIDENTIAL 27
- 26. Decreasing costs by: • Lower cost of ongoing usage – Pay as you use / volume based pricing – Access to large developer pool given dot net and SQL development environment – Single annual upgrade process managed by Rubik for all customers – „Open” system so data and development not hostage to hosting provider CONFIDENTIAL 28
- 27. Rubik Financial Ltd ABN 51 071 707 232 •8/45 Market St, Sydney, NSW •Level 1, 1 Eden Park Drive, Macquarie Park, NSW •4/68 St Georges Terrace, Perth , Western Australia •24/22 Clifford Centre, Singapore 308900 PO Box 4808 Sydney NSW 2001 Phone: +61 2 9488 4000 Fax: +61 2 9449 1116 www.rubik.com.au