SlideShare a Scribd company logo
10/9/19
1
9 Practical Tips for
Using Neuroscience to
Power Learning Design
A little about us.
CHARLOTTE HILLS | SABA
PhD Researcher and Learning Consultant
CARL CRISOSTOMO | SABA
Product Manager, Content
10/9/19
2
massification
Which of the
following are
challenges
to achieving
critical
learning
outcomes?
Inability to measure learning’s impact69%
Lack of alignment between learning and outcomes60%
Lack of learner engagement54%
Poor learner experience34%
Other20%
Lack of effective content4%
Source: 2018 Brandon Hall Group Learning Strategy Study
10/9/19
3
Do You Want To:
Make learning
memorable using
core emotions?
Use
‘loss aversion’
to motivate
your learnings?
Engage the
social mind
to change
behavior?
PRINCIPLE 1
Emotion
10/9/19
4
How do you feel?
10/9/19
5
Do you remember 9/11?
Where were you?
10/9/19
6
Five Core Emotions
Joy Fear Anger Disgust Sadness
Emotion: Practical Tips
TIP 1:
seek out emotive content
WHY?
Emotion helps to
embed things in
long-term memory
TIP 2:
use negative emotion
WHY?
Negative emotions
are powerful
TIP 3:
don’t overdo it
WHY?
It loses impact
10/9/19
7
Questions?
PRINCIPLE 2
Loss Aversion
10/9/19
8
Neutral
0
Extremely
happy
+10
Extremely
unhappy
-10
10/9/19
9
10/9/19
10
Neutral
0
Extremely
happy
+10
Extremely
unhappy
-10
Neutral
0
Extremely
happy
+10
Extremely
unhappy
-10
+4-8
10/9/19
11
That moment
when…
Remember?
10/9/19
12
Loss: Practical Tips
TIP 4:
use risk and loss
WHY?
Loss aversion is more
powerful than gain.
TIP 5:
make the loss personal
WHY?
Loss aversion is powerful
when it’s personal
TIP 6:
be brave
WHY?
Loss aversion may reduce
your willingness to do
something different
10/9/19
13
PRINCIPLE 3
Social Stories
10/9/19
14
10/9/19
15
10/9/19
16
10/9/19
17
Social Norms
seek out quietly influential peers
10/9/19
18
Social Stories: Practical Tips
TIP 7:
find your influencers
WHY?
Peers are powerful when it
comes to social norms
TIP 8:
get their stories
WHY?
We are predisposed
to be interested
in real stories
TIP 9:
keep it real
WHY?
Scripted or overly corporate
speak is
a turn off
In Summary
• Seek out emotive content
• Use negative emotions
• Don’t go overboard
• Use risk and loss
• Make it personal
• Be brave
• Find your influencers
• Get their stories
• Keep it real
EMOTION
LOSS
AVERSION
SOCIAL
STORYTELLING
10/9/19
19
The Role of Technology
PERSONALIZATION
AT SCALE
• A fully self-authored experience – think
Spotify dashboards and playlists
• Aggregates data and curates personalized
content relative to the learner
• Intelligently pushes targeted content to
the learners in a context-sensitive way - it
knows who they are, what they want to
learn, how they like to learn, where they
want career to go, etc.
• Easy for users to discover, consume and
collaborate on training content
• Enables learners to find content quickly,
complete a topic quickly, or come back to
their course, wherever, whenever they like
ACCESSIBLE,
RELEVANT CONTENT
• Offers richer, more interactive content not
restricted by protocols of an LMS
• Converges formal and informal content,
traditional and non-traditional
experiences AND professional and
personal learning journeys
• Enables business leaders (users,
managers, teams) to curate a wide variety
of content types from internal and
external sources
• Allows L&D to mix, match, track and
report on traditional content like SCORM
courses and more modern experiences
like videos and blog posts
PROOF OF
LEARNING IMPACT
• A consolidated view of learning (single
record across all learning)
• Connects to a wide collection of tools,
content types, and delivery methods
• Learning connected to skills and
competencies; performance
• Deep analytics that can provide more
information about individual employee
learning impact, and the overall success of
program
• Enables a business to proactively find
individual and organizational skill or
knowledge gaps
A Guide
to Success
In this step-by-step guide,
you'll learn how to apply these
three neuroscience principles of
motivation – emotion, loss
aversion, and social storytelling
– in your own organization.
http://bit.ly/Neuroscience-
Learning
10/9/19
20
Would you like to learn more about incorporating
Saba learning solutions at your organization?
Charlotte Hills
chills@saba.com
LinkedIn
Carl Crisostomo
Ccrisostomo@saba.com
LinkedIn
Contact us
10/9/19
21
Thank you
Do you have any questions?

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Saba 9 practical tips for using neuroscience to power learning design

  • 1. 10/9/19 1 9 Practical Tips for Using Neuroscience to Power Learning Design A little about us. CHARLOTTE HILLS | SABA PhD Researcher and Learning Consultant CARL CRISOSTOMO | SABA Product Manager, Content
  • 2. 10/9/19 2 massification Which of the following are challenges to achieving critical learning outcomes? Inability to measure learning’s impact69% Lack of alignment between learning and outcomes60% Lack of learner engagement54% Poor learner experience34% Other20% Lack of effective content4% Source: 2018 Brandon Hall Group Learning Strategy Study
  • 3. 10/9/19 3 Do You Want To: Make learning memorable using core emotions? Use ‘loss aversion’ to motivate your learnings? Engage the social mind to change behavior? PRINCIPLE 1 Emotion
  • 5. 10/9/19 5 Do you remember 9/11? Where were you?
  • 6. 10/9/19 6 Five Core Emotions Joy Fear Anger Disgust Sadness Emotion: Practical Tips TIP 1: seek out emotive content WHY? Emotion helps to embed things in long-term memory TIP 2: use negative emotion WHY? Negative emotions are powerful TIP 3: don’t overdo it WHY? It loses impact
  • 12. 10/9/19 12 Loss: Practical Tips TIP 4: use risk and loss WHY? Loss aversion is more powerful than gain. TIP 5: make the loss personal WHY? Loss aversion is powerful when it’s personal TIP 6: be brave WHY? Loss aversion may reduce your willingness to do something different
  • 17. 10/9/19 17 Social Norms seek out quietly influential peers
  • 18. 10/9/19 18 Social Stories: Practical Tips TIP 7: find your influencers WHY? Peers are powerful when it comes to social norms TIP 8: get their stories WHY? We are predisposed to be interested in real stories TIP 9: keep it real WHY? Scripted or overly corporate speak is a turn off In Summary • Seek out emotive content • Use negative emotions • Don’t go overboard • Use risk and loss • Make it personal • Be brave • Find your influencers • Get their stories • Keep it real EMOTION LOSS AVERSION SOCIAL STORYTELLING
  • 19. 10/9/19 19 The Role of Technology PERSONALIZATION AT SCALE • A fully self-authored experience – think Spotify dashboards and playlists • Aggregates data and curates personalized content relative to the learner • Intelligently pushes targeted content to the learners in a context-sensitive way - it knows who they are, what they want to learn, how they like to learn, where they want career to go, etc. • Easy for users to discover, consume and collaborate on training content • Enables learners to find content quickly, complete a topic quickly, or come back to their course, wherever, whenever they like ACCESSIBLE, RELEVANT CONTENT • Offers richer, more interactive content not restricted by protocols of an LMS • Converges formal and informal content, traditional and non-traditional experiences AND professional and personal learning journeys • Enables business leaders (users, managers, teams) to curate a wide variety of content types from internal and external sources • Allows L&D to mix, match, track and report on traditional content like SCORM courses and more modern experiences like videos and blog posts PROOF OF LEARNING IMPACT • A consolidated view of learning (single record across all learning) • Connects to a wide collection of tools, content types, and delivery methods • Learning connected to skills and competencies; performance • Deep analytics that can provide more information about individual employee learning impact, and the overall success of program • Enables a business to proactively find individual and organizational skill or knowledge gaps A Guide to Success In this step-by-step guide, you'll learn how to apply these three neuroscience principles of motivation – emotion, loss aversion, and social storytelling – in your own organization. http://bit.ly/Neuroscience- Learning
  • 20. 10/9/19 20 Would you like to learn more about incorporating Saba learning solutions at your organization? Charlotte Hills chills@saba.com LinkedIn Carl Crisostomo Ccrisostomo@saba.com LinkedIn Contact us
  • 21. 10/9/19 21 Thank you Do you have any questions?